Lymm Veterinary Surgery

Lymm Veterinary Surgery is a VetPartners-owned, RCVS-accredited small animal practice in Lymm, with ISFM Silver Cat Friendly Clinic status and veterinary nurse training noted in its clinic information. Reviews suggest it is a practice many owners stay with for years, valuing clear explanations, a friendly approach and reassuring care. Recent feedback remains largely positive, with Lucy mentioned warmly, although some clients still report delays to appointment times.

Services

• •Small animal veterinary care: The practice is listed as an RCVS-accredited small animal practice, with reviews covering routine visits such as yearly health checks as well as ongoing care for dogs and cats over many years.
• •Cat-friendly care: Its ISFM Silver Cat Friendly Clinic status indicates cat-focused handling and facilities, and recent feedback includes praise for Lucy being calm, thorough and reassuring with cats.
• •Appointments and advice: Clients say the team is helpful in arranging appointments when needed, and reviews mention advice being given both over the phone and face to face.
• •Support for nervous pets: Reviews highlight a patient, gentle approach, including positive comments about making visits easier for a nervous dog.
• •Pet plan: A reviewer specifically recommends the practice’s pet plan, although no further details are given.
• •Training role: Veterinary nurse training is noted in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

• •Lucy (vet): Repeatedly praised for listening carefully, explaining things clearly, being informative and reassuring, and handling both cats and dogs well.
• •Diane: Mentioned positively for working patiently with a nervous dog and helping make visits more comfortable.
• •Wider team: Reviews also speak well of the reception and clinical team for being friendly, welcoming, attentive and willing to answer questions.

Reviews

Google rating: 4.7/5 from 128 reviews. Recent feedback is mostly very positive, with a few recurring criticisms.

• •Many reviewers mention a friendly, warm and professional atmosphere, with staff described as welcoming, kind and attentive.
• •Communication is a consistent strength: owners say vets explain things clearly, answer questions and provide helpful advice in person and by phone.
• •Several comments point to continuity of care, with long-term clients saying the team knows their pets’ histories and personalities well.
• •The main negatives are waiting times, with some reports of appointments running 30 minutes late or more, and one reviewer who felt medication bought directly from the practice was much more expensive than purchasing online.