Middlewich Veterinary Surgery

- Friendly, professional service: reviewers repeatedly describe both the clinical and front-desk teams as welcoming, helpful, and professional. - Clear explanations without pressure: several clients say vets explain procedures and options well, and appreciate not feeling pushed toward unnecessary tests or expensive treatments. - Good handling of anxious or sensitive pets: recent examples include Dan being gentle with greyhounds during vaccinations and taking a careful approach with a dog uneasy around male vets.

Middlewich Veterinary Surgery is part of Willows Vet Group within VetPartners. It is RCVS accredited as a Small Animal Practice and holds an RCVS Award for Outstanding Client Service. The clinic offers routine preventative care and nurse clinics, and says it provides its own out-of-hours care 365 days a year rather than referring clients to a third party. Recent feedback is especially positive about clear explanations, calm handling of nervous pets, and a friendly, efficient front-desk team.

Services

•Preventative care: routine vaccinations, microchipping, neutering, and general check-ups are listed, with recent reviews mentioning annual vaccinations for dogs and cats, first vaccinations for a kitten, and kennel cough vaccinations.
•Nurse support: the practice lists nurse clinics as part of its service offering.
•Emergency cover: the clinic says it provides its own out-of-hours emergency care 365 days a year through the Willows Vet Group rather than sending clients to a third-party provider.
•Practical day-to-day care: recent clients describe helpful consultations around ongoing health concerns as well as preventative visits, including discussion of a cat’s thyroid issue and dental condition during a routine appointment.
•Training role: the surgery is also listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Dan Walters (head vet): named on the website and also mentioned repeatedly in recent reviews. Clients describe him as kind, gentle, calm, and informative, including with nervous dogs, greyhounds attending for vaccinations, and an older cat with ongoing thyroid concerns.
•Reception and administration team: while not individually named, they are regularly praised for being cheerful, helpful, and courteous, including prompt assistance with insurance paperwork and medical history requests.

Reviews

Google rating: 4.6/5 from 103 reviews. Recent feedback is consistently positive in tone, with clients often highlighting friendly staff, clear communication, and a reassuring approach with pets.

•Friendly, professional service: reviewers repeatedly describe both the clinical and front-desk teams as welcoming, helpful, and professional.
•Clear explanations without pressure: several clients say vets explain procedures and options well, and appreciate not feeling pushed toward unnecessary tests or expensive treatments.
•Good handling of anxious or sensitive pets: recent examples include Dan being gentle with greyhounds during vaccinations and taking a careful approach with a dog uneasy around male vets.
•Efficient and responsive appointments: clients mention same-day availability for a kennel cough vaccination, no waiting at some visits, and prompt help with admin requests such as insurance-related medical records.

Reviews for Middlewich Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 103 we track in total. Recent reviews may not be representative of overall sentiment.

Declan Riley

3 months ago

The vet gave me lots of helpful advice, no waiting time on the phone or in reception. Staff were all lovely and helped me save money where I could while still keeping top tier care for my dog!!

Geoff Boyce

Great service as always at annual vaccinations time for our labrador. Been with them many years (now our 3rd lab), all the staff are wonderful and very friendly and helpful.

Stuart Shaylor

4 months ago

Staff brilliant, and very professional and friendly 10 out of 10, thank you. Happy New year.

Kevin Vickers

Administrators are always very cheerful, helpful and courteous. All the Vets, I have had the pleasure of seeing over the years, have been kind and informative, without pushing expensive treatments. Highly recommend

Jean Isobel

6 months ago

I visited yesterday with my cat Thomas. He is nearly 20 years old and has one or two little health issues. The main purpose yesterday was to have his annual vaccinations. We have been coming to the Willows in Middlewich for nearly 20 years and I wouldn’t want to go anywhere else. The receptionists are all so friendly and clearly passionate about caring for every animal that comes through their door. We were seen by Dan who we have seen many times before. He is so kind to Thomas and always helps to make things less stressful for him. We discussed how nice Toms teeth were for a cat of his age and his present ongoing thyroid issue. Dan clearly has a wealth of knowledge but remains very personable and professional. Thank you

Kimberley Hayter

7 months ago

Excellent service

Helen Marriott

Very friendly staff, and the male vet Dan was lovely and helpful all the time being mindful that my male dog can be a little techy when being touched closely by the vet especially as the vet was male, my dog doesn't like men, the reception staff were lovely and interactive with him, A great visit thankyou

Edwin Bath

8 months ago

Very pleased with the service, rang in the morning to book our dog in for a kennel cough vaccination appointment and they said they had one the same day. Reception staff are very friendly and professional, vey was very professional and explained the procedure to us very comprehensively. Would definitely recommend the practice.

Melissa Reilly

It was my first time using the vets yesterday. We took our new kitten in for her first vaccinations and they were very friendly and gave us lots of information.

Maria Donderici

9 months ago

I belong to the Middlewich branch, and all the staff here are very friendly, lovely people. They are excellent with your pet, and don’t recommend endless tests or treatments if not necessary.