Daleside Veterinary Group

Daleside Veterinary Group, located in Penyffordd, Cheshire, is renowned for its high-quality veterinary services and is also a training facility for veterinary nurses. The clinic has garnered a commendable reputation, reflected in its 4.7-star rating on Google from 82 reviews. While the number of reviews is slightly below the 100+ mark typically deemed as highly reliable, the overall sentiment is overwhelmingly positive.

The written reviews highlight the clinic’s friendly and welcoming atmosphere, with several clients expressing strong recommendations for their services. For instance, Neil Gregory and Sharon Fisher both rated the clinic five stars, commending the staff's friendliness and high standards. Simon Bond, another satisfied customer, praised the clinic's prompt and outstanding response when dealing with an emergency involving one of his five dogs. Katie Barber also offered a glowing review, describing the service received for her guinea pig as both friendly and informative.

However, it is important to note a contrasting review from Corrine, who criticized the clinic for a lack of empathy and professionalism during a distressing situation involving her cat. This isolated negative review highlights an area for potential improvement in customer service, particularly in handling sensitive cases.

Despite this, the positive experiences shared by the majority of reviewers suggest that Daleside Veterinary Group is a trusted and reliable choice for pet care in the Penyffordd area. The clinic’s commitment to training future veterinary professionals further underscores its dedication to excellence in the field.