RSPCA Animal Centre

RSPCA Animal Centre (RSPCA Wirral & Chester branch) focuses on rescue, rehabilitation, and rehoming of cats and dogs rather than routine pet veterinary appointments. The website states they rehome around 500 cats each year and have a small kennel facility used for dogs rescued by inspectors. In reviews, people most often describe adoption experiences, help with taking in cats needing care, and immediate support for a distressed stray (oxygen given straight away).

Services

•Animal rescue, rehabilitation, and rehoming (stated on the website).
•Cat rehoming at scale (website states around 500 cats each year).
•Kennel space for rescued dogs (website: “very small kennel facility” used for dogs rescued by inspectors).
•Support for cats needing emergency attention on arrival: one reviewer reports bringing in a stray cat in distress and says it was given oxygen immediately, with the centre indicating they would try to rehabilitate and rehome if possible.
•Adoption process explanations/education: one review highlights a staff member explaining the process from care through to adoption to a group of children.

People

•Mark: mentioned for taking time to explain the full process (care through to adoption) to children in a way that helped them understand without upsetting them.
•Kay Hawthorn: thanked by name alongside staff for caring for cats and dogs, in the context of working with/visiting the centre.

Reviews

Google rating: 4.4 stars from 354 reviews. “”

•Adoption experiences are a major theme, with reviewers describing friendly, knowledgeable staff and positive outcomes after adopting cats.
•Help taking in cats: one reviewer says the centre was “very helpful” when trying to find somewhere for two cats to be looked after.
•Immediate response for an animal in distress: one review specifically mentions oxygen being given straight away to a distressed stray cat.
•Facilities and animal care: some reviewers describe the facilities as clean/cozy and animals as well cared for.
•Access frustration: one reviewer reports being unable to get through via phone routing, describing it as wasting time and money.

Reviews for RSPCA Animal Centre

Note: Showing the 5 most recent Google reviews out of 354 we track in total. Recent reviews may not be representative of overall sentiment.

John Smith

a month ago

Great charity

John Kaye

L Kavanagh

2 months ago

⭐⭐⭐⭐⭐ A Truly Outstanding Animal Centre The RSPCA Wirral is an absolutely wonderful place, and I cannot speak highly enough of the incredible team who work there. Every member of staff clearly puts an immense amount of care and dedication into ensuring the animals receive the best possible treatment and experience during their stay. A special mention goes to Mark, who took the time to explain to a group of children exactly how the process works—from caring for an animal right through to adoption. He did this with such skill and sensitivity, making sure the children understood without ever upsetting them. Watching him share his knowledge with the younger generation was inspiring; it’s the kind of experience that sparks interest in animal welfare and could lead to future careers in the sector, ultimately helping to save more animals. The entire team creates a positive, welcoming environment for both the animals and visitors. The facilities are excellent, and the atmosphere is one of genuine compassion and professionalism. If you’re considering supporting or visiting an animal centre, I wholeheartedly recommend RSPCA Wirral. They are doing truly amazing work.

Frank McNicholl

Lovely people to work with. Special thanks to Kay Hawthorn and all the hard working staff who do a great job caring for all the cats & dogs. Look forward to visiting again!

Ronald foster

3 months ago

Very helpful on finding place for two cats that needed looking after.

Tinfoil Blindfold

Unbelievable! I phoned them and get a call routing message that leads nowhere! Basically phoning them pays them for absolutely nothing but wasting your time and money, ultimately at the expense of your pet.

lilian turner

Took a stray in distress cat and they gave it oxygen straight away, said they would do there best for it and rehome if all went well for it. They are very caring and efficient.

Elena Roberts

This is a wonderful place where animals are treated with care and professionalism. The animal facilities are clean and cozy, the animals are well-groomed and happy waiting for their forever home.

Claudia Worthington

2 years ago

We adopted our cat from here and I cant fault the staff one bit. So friendly and knowledgeable. I'd definitely recommend this branch and would definitely return to adopt another pet. The picture is our little princess, our little cupcake.

James Pennington

Great place fell for a small cat who has had a bad start in her short life. Adopted her and she has become the most faithful little thing ever not an once of trouble.