Littlecroft Vets, located in Wirral, Cheshire, is a veterinary clinic highly regarded for its emergency services, available 24/7 or during extended hours. The clinic has an overall Google rating of 4.6 stars based on 97 reviews, indicating a generally positive reception among its clientele.

The reviews reveal a mixed picture of customer experiences. Many clients appreciate the clinic's friendly and efficient service. For example, reviewers like Barb Far and Maggie Coathup praise the professionalism and personal touch of the staff, particularly pointing out the kindness and expertise of a vet named Adam. Adam is frequently mentioned for his compassionate care and effective communication, especially in complex cases such as surgeries and health checks.

However, not all reviews are positive. A notable complaint comes from Carley Hogg, who recounts an unpleasant interaction with a receptionist named Paula, describing her as rude and unprofessional. This review also raises concerns about billing transparency, with an initial quoted bill of £197 being reduced to £100.95 upon request for a receipt. Additionally, Carley highlights a misdiagnosis during a pregnancy scan, which could have had severe consequences for her pet.

Despite this, long-term clients like Julie Davies and Lesley Waring express satisfaction with the overall care provided, with Lesley specifically commending Adam for his skill and dedication.

While Littlecroft Vets generally receives high marks, potential clients should be aware of some customer service issues, particularly at the reception. The clinic appears to be a reliable choice for veterinary care, with a focus on compassionate treatment and clear communication, but clarity in billing and better front desk service could enhance client experiences further.