Specialist Vets in Cheadle

## Summary Hunt's Veterinary Clinic has a **4.7★ Google rating from 150 reviews**, with recent reviewers repeatedly describing **calm, friendly handling during stressful visits** and **clear communication**, including **continuity of care across branches** when pets needed tests. There is a **data mismatch** in the sources: the website text we could retrieve describes **“The Dales Veterinary Centre”** and calls it **independent**, which does **not clearly match** the clinic name provided here or the website domain shown. Because of that, only the services directly mentioned in reviews can be treated as confirmed for Hunt’s. Concrete specifics owners mention: - Pets coming in for **blood tests and scans**, with **good communication between branches** about results/care. - Treatment and advice for **ongoing skin/allergy issues** in a dog. - Handling of a **cat’s paw injury**, including support for an upset owner (one staff member reportedly **bought flowers** after a difficult visit). - Staff helping make anxious owners feel less “out of place” and keeping visits as calm as possible. ## Services Services explicitly referenced by reviewers: - **Blood tests** (“bloods”) - **Scans** (type not specified) - **Investigation and treatment advice for allergies/skin issues** in dogs - **Treatment of injuries** (example given: a **cat paw injury** with a complication/setback) Services mentioned in the website summary we received (but note the **name mismatch** described above, so these may not refer to Hunt’s): - **Microchipping** - **Dental care** - **Laser treatment / laser surgery** - **Endoscopic surgery** ## People Named team members mentioned in reviews: - **Emily** (role not stated): described as “lovely and compassionate” during a cat’s visit for **blood tests and scans**, with strong **communication/continuity** between branches. - **Alyssa** (role not stated): also highlighted as “lovely and compassionate” in the same context (tests and cross-branch communication). - **Louise (vet)**: described as “professional & knowledgeable,” giving **detailed advice on causes and treatment** for a dog’s **allergy**, and **listening** to the owner’s input. Other staff behaviours owners call out: - Reception/nursing staff being **helpful at arrival and leaving**, including having **pet insurance details recorded on the account**. - Staff taking extra steps to support owners emotionally (example: **flowers purchased for an upset owner** during a pet’s difficult injury treatment). ## Reviews **Google rating: 4.7 stars from 150 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners repeatedly mention **friendly, welcoming staff** who help keep visits calm, particularly when an appointment feels “harrowing.” - **Efficiency** is noted (“dealt with swiftly”) and pets appearing comfortable returning. - **Communication and continuity** are specifically praised when care involves **tests (bloods) and scans** and coordination **between branches**. - Clinical problem-solving is referenced through examples like **allergy work-ups** and a **complicated paw injury**. - One reviewer flags that **prices can be high**, while still saying they “cannot fault them.”

## Summary Medivet Gatley (also known as Greenbank Vets) is part of the Medivet group and offers routine care alongside in-practice diagnostics (in-house lab, ultrasound and X‑rays) and surgery including soft tissue and orthopaedic procedures. The clinic also lists itself as a veterinary nurse training facility. From the latest reviews, owners most often describe: - thoughtful end-of-life support (including being “rushed right in”, staff staying with owners during euthanasia, and follow-up when ashes/casket and keepsakes were ready) - gentle handling for small, low-stress visits like nail trims (one puppy owner noted staff focused on the dog leaving “secure and not nervous”) - occasional friction around costs and medication purchasing, including advice from a reviewer to request a prescription and buy some ongoing treatments elsewhere. ## Services Based on the clinic website summary and what’s referenced in reviews, services include: - **15-minute consultations** - **Vaccinations** - **Parasite care** (owners discuss ongoing flea treatment and how it’s supplied/purchased) - **Neutering** - **Microchipping** - **Dentistry** - **Soft tissue and orthopaedic procedures** - **Diagnostic facilities:** in-house laboratory, ultrasound, and X-rays - **Animal Health Certificate** (pet travel paperwork is mentioned on the website; one reviewer also notes help with “more complex paperwork”) Species listed on the website: **cats, dogs, rabbits, poultry, and small mammals**. **Out-of-hours care:** provided by **Medivet 24 Hour Ashton**, with **no charge for assessment by phone** and an **out-of-hours consult fee of £130** (per the website). ## Pricing - **Out-of-hours consult fee:** **£130** (website); **phone assessment is free**. - Reviews give mixed signals on medication pricing: one owner calls prices “ridiculous” and says they saved **£100 per cat per year** on flea treatment by getting a prescription and buying elsewhere, while another says a **vial of Caninsulin** was “decently priced” and only “a few pounds cheaper” via an online prescription route (no exact amounts given). ## People - **Dr Niven** (named in a review): praised for taking time to **explain clearly** and for helping with **complex paperwork**. - **Renee** (named in a review): thanked for **professionalism** and support during cat care. Across reviews, teams (vets, nurses and reception) are repeatedly described in terms of what they did: making time to talk owners through difficult decisions, staying late to support end-of-life care, and handling nervous pets carefully during simple procedures like nail trims. ## Reviews **Google rating:** 4.4 stars from 1049 reviews. **“Themes below are drawn from the latest written reviews available to us.”** - **End-of-life care is a standout theme:** owners describe being seen quickly, staff staying after hours, not pushing immediate payment, and thoughtful follow-up when ashes and keepsakes (pawprint/casket/poem/fur) were ready. - **Gentle handling for anxious or young dogs:** nail trims and routine visits are described as calm and reassuring, with attention to the pet leaving settled rather than stressed. - **Communication and admin support:** reviewers mention clear explanations and help with paperwork. - **Friction points:** some owners report **high prices** (especially for ongoing parasite meds) and one mentions **telephone issues** when placing repeat orders—though they add staff ultimately “always sort it out.”