Ashcroft Veterinary Surgery – Vets in Frodsham
Clinic Overview
- Owners often praise the team’s manner with pets, including making first visits feel easy and using treats to help dogs settle. - Reviews describe strong communication and a welcoming atmosphere, with staff helping owners manage stressful situations such as waiting outside before an appointment. - Several comments highlight responsive care when a pet became more unwell, including repeat appointments, hands-on treatment and onward hospitalisation when needed.
Ashcroft Veterinary Surgery in Frodsham is part of IVC Evidensia. The practice sees dogs, cats and a range of small pets, with routine care such as vaccinations, microchipping and nurse clinics alongside treatment for unwell animals and emergency arrangements. Recent feedback highlights a welcoming team, clear communication, and a willingness to fit pets in promptly when their condition changes.
Services
- •Routine and preventive care: vaccinations, microchipping and nurse clinics are listed, and recent reviews mention vaccination visits for dogs as well as first visits for cats.
- •Medical care for unwell pets: owners describe being seen again the same day or the following day when symptoms worsened, with thorough investigations, medication, IV fluids via a cannula, and hospitalisation arranged when needed.
- •Emergency support: emergency care is mentioned by the clinic, though full details are not set out here.
- •Species treated: cats, dogs, rabbits, guinea pigs, ferrets and hamsters.
- •Practical handling for anxious pets: reviews mention owners being allowed to wait outside and called in when the team was ready, which helped reduce stress around other dogs.
- •Training: the practice is also noted as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ann: mentioned by a first-time cat owner as especially helpful and communicative.
- •Courtney: thanked for being very helpful on the phone and friendly in person, including helping with arrangements for a dog’s vaccination visit.
- •The wider team: reviewers regularly describe the vets and staff as caring, welcoming, supportive and thorough.
Reviews
Ashcroft Veterinary Surgery has 4.8 stars from 389 Google reviews. Recent feedback is overwhelmingly positive, with one complaint about high charges.
- •Owners often praise the team’s manner with pets, including making first visits feel easy and using treats to help dogs settle.
- •Reviews describe strong communication and a welcoming atmosphere, with staff helping owners manage stressful situations such as waiting outside before an appointment.
- •Several comments highlight responsive care when a pet became more unwell, including repeat appointments, hands-on treatment and onward hospitalisation when needed.
- •Sentiment on value is mixed: one owner called the charges “extortionate,” while another felt the practice’s premium pet health cover was a good deal.
