Ashcroft Veterinary Surgery

Services

• •Routine and preventive care: vaccinations, microchipping and nurse clinics are offered. Recent reviews mention booster vaccinations for cats and first visits and vaccination appointments for dogs.
• •Care for unwell pets: the practice sees pets when they are ill and reviews describe repeat assessments when symptoms changed, along with investigations, medication, IV fluids through a cannula, and hospitalisation when needed.
• •Emergency support: emergency care arrangements are in place, although full details are not set out here.
• •Species treated: dogs, cats, rabbits, guinea pigs, ferrets and hamsters.
• •Handling and day-to-day support: reviews describe staff taking time during examinations, explaining treatment options clearly, and helping owners get appointments quickly.
• •Training: the practice is noted as a veterinary nurse training facility.
• •Access note: one recent reviewer mentioned a ramp outside, but also noted two steps down on the way to the consulting rooms.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ann: mentioned by a first-time cat owner as especially helpful and communicative.
• •Courtney: praised for being very helpful on the phone and friendly in person, including helping with arrangements for a dog’s vaccination visit.
• •The wider team: reviews consistently describe the vets and support staff as welcoming, caring, professional and good at explaining options and treatment clearly.

Reviews

Ashcroft Veterinary Surgery has 4.8 stars from 414 Google reviews. Recent feedback is strongly positive overall, with one complaint about high charges.

• •Owners regularly describe the team as friendly, welcoming and professional, with pets handled kindly and calmly during visits.
• •Communication is a recurring strength, with reviewers praising clear explanations of treatment options and the time taken during examinations.
• •Several reviews highlight responsiveness and continuity of care, including quick appointments and repeat same-day or next-day assessments when a pet’s condition worsened.
• •Views on cost are mixed: one reviewer described charges as extortionate, while another felt the practice’s premium pet health cover was a good deal.