Brown Moss Equine Clinic LLP – Vets in Frodsham
Clinic Overview
Brown Moss Equine Clinic LLP is an equine-focused veterinary clinic offering emergency veterinary services (24/7 or extended hours). Reviews describe both routine care (teeth and vaccinations) and more complex cases, including an urgent eye problem requiring a call-out and longer-term management of tumours/cancer and seizures. Owners repeatedly mention clear communication (being “talked through everything”), expectation-setting around serious illness, and support during end-of-life situations (including staying with owners “till the very end”).
Brown Moss Equine Clinic LLP is an equine-focused veterinary clinic offering emergency veterinary services (24/7 or extended hours). Reviews describe both routine care (teeth and vaccinations) and more complex cases, including an urgent eye problem requiring a call-out and longer-term management of tumours/cancer and seizures. Owners repeatedly mention clear communication (being “talked through everything”), expectation-setting around serious illness, and support during end-of-life situations (including staying with owners “till the very end”).
Services
- •Emergency/urgent care call-outs (described as rapid response for an eye problem, including during bad weather).
- •Routine equine care: vaccinations and dentistry/teeth work are explicitly mentioned.
- •Complex/chronic case management: tumours/cancer discussed over multiple years; seizures also mentioned.
- •In-clinic care is referenced (a horse “was in the clinic today”), with owners noting communication updates and efforts to keep horses at ease.
People
- •Georgie (vet): praised for a fast emergency call-out for an eye problem and ongoing follow-up over subsequent visits.
- •Lucy: repeatedly described as patient with anxious horses; one owner credits her second opinion with changing the course of a tumour/cancer case and also highlights honest, kind expectation-setting and end-of-life support.
- •Holly: mentioned as being very patient and professional with ponies.
- •Izzy: mentioned alongside Lucy for explaining everything and being respectful and patient through an end-of-life situation.
- •Reception team: noted in reviews for being consistently helpful when owners call.
Reviews
Google rating: 4.7 stars from 48 reviews. “”
- •Fast response for urgent situations (one owner describes a quick night-time call-out for an eye emergency).
- •Strong communication: owners mention being talked through decisions and kept informed while a horse is in the clinic.
- •Handling anxious horses: patience and calming approach are specifically mentioned.
- •Support during serious illness and end-of-life care: expectation-setting around cancer/decline, and staying with the owner “till the very end.”
- •Not all feedback is positive: there is at least one 1-star review in the set we can see, but it contains no written details to explain the issue.
Special Services
Animals Treated at Brown Moss Equine Clinic LLP
Animals We Treat
Farm Animals
Pricing at Brown Moss Equine Clinic LLP
Opening Hours – Brown Moss Equine Clinic LLP
Opening Hours
Hours
Reviews for Brown Moss Equine Clinic LLP
Note: Showing the 5 most recent Google reviews out of 48 we track in total. Recent reviews may not be representative of overall sentiment.
Heather Maddox
11 months ago
1st class service, caring and super response times from Brown Moss vets and staff always. They have been my vets since Ruben became part of our family 8 years ago now. They have seen ruben regularly for his teeth and vaccs. Luckily we had never needed an emergency call out to Ruben until before Christmas due to a problem with his eye. Vet Georgie has been fantastic throughout all visits these past few months, she attended the call out super quick, even on a stormy night, putting Ruben first. I feel like she treats and cares for Ruben the same as if he were her own. Thanks for looking after Ruben, I appreciate everything you have done for him for getting him better. Great company, would highly recommend and their prices/charges are reasonable too.
Heather Maddox
8 months ago
1st class service, caring and super response times from Brown Moss vets and staff always. They have been my vets since Ruben became part of our family 8 years ago now. They have seen ruben regularly for his teeth and vaccs. Luckily we had never needed an emergency call out to Ruben until before Christmas due to a problem with his eye. Vet Georgie has been fantastic throughout all visits these past few months, she attended the call out super quick, even on a stormy night, putting Ruben first. I feel like she treats and cares for Ruben the same as if he were her own. Thanks for looking after Ruben, I appreciate everything you have done for him for getting him better. Great company, would highly recommend and their prices/charges are reasonable too.
Jude Lakey
11 months ago
From day 1 of taking on a very anxious & stressy boy, Lucy has always showed amazing patience & empathy. When tumours first appeared at 20 years young, her 2nd opinion saved him & gave me 5 yrs more of heaven with my boy. So, cancer is back, he's also struggled over Winter & recently had a seizure. Yes, been a very tough few months. Lucy is honest, manages your expectations in the kindest possible way. I know we are on borrowed time but I still have the love of my life thanks to Lucy. I cannot thank Lucy enough, I'll enjoy every moment I spend with my soul mate & know that when the time comes, she will be with us at the end as she was at the beginning. Thank you Lucy, there are no words to express how much your support means to me ❤️
Jude Lakey
a year ago
From day 1 of taking on a very anxious & stressy boy, Lucy has always showed amazing patience & empathy. When tumours first appeared at 20 years young, her 2nd opinion saved him & gave me 5 yrs more of heaven with my boy. So, cancer is back, he's also struggled over Winter & recently had a seizure. Yes, been a very tough few months. Lucy is honest, manages your expectations in the kindest possible way. I know we are on borrowed time but I still have the love of my life thanks to Lucy. I cannot thank Lucy enough, I'll enjoy every moment I spend with my soul mate & know that when the time comes, she will be with us at the end as she was at the beginning. Thank you Lucy, there are no words to express how much your support means to me ❤️
Dillon Hoult
a year ago
Hayley Bamford
a year ago
Paul Keefe
a year ago
Really happy with the treatment provided for my Daughters horse, I would highly recommend this clinic
Natasha Hayes
2 years ago
A bunch of amazing vets who are really nice and helpful! Always put your horses needs first my horse kiz was in the clinic today and they communicated well and made her feel at ease! I was so nervous leaving her but I knew she was in safe hands. I would 100% recommend to anyone. Thankyou all and hopefully we get to the bottom of the issue soon❤️❤️ Not to mention the receptionists being lovely and always willing to help!❤️
Charl Elizabeth
2 years ago
Holly is amazing with our little ponies. Very patient, professional and understanding. Great consistent customer service whenever you call the reception desk. Thank you all. Highly recommend ❤️🫶
Sarah Shackleton
2 years ago
Izzy and Lucy are amazing. They talked me through everything and was so respectful and patient till the very end. Even waited while I showed my other horse his best friend had gone. Wouldn't use another vets they are amazing.
