
Golborne Veterinary Centre in Golborne, Cheshire, has established itself as a respected veterinary practice, earning an impressive rating of 4.7 stars from 259 reviews. This high rating reflects the consistent quality of care provided by the clinic, which is supported by a significant number of reviews, indicating reliability and client satisfaction.
The clinic is praised for its friendly and helpful staff, with reviews highlighting the nurses and receptionists' supportive nature. Frances Huggan, a frequent visitor, commends the team for their kindness and respect toward her pets, as well as their assistance with her heavy crate, demonstrating the clinic's attentive customer service.
However, not all feedback is positive. Some reviews, such as those from Sylvia Taylor and Sian Davies, voice concerns about the clinic's approach. Sylvia’s experience during a difficult euthanasia process raised doubts about the thoroughness of care and perceived commercialism in product recommendations. Similarly, Sian criticized the chaotic waiting room and perceived upselling during her consultation, leading to dissatisfaction with the service.
Despite these criticisms, other customers, like Matt Jarvis and Allison Baines, emphasize the clinic's thoroughness, cleanliness, and the staff's ability to explain treatments effectively. Allison specifically mentions Lindsay, a staff member noted for her clarity and thoroughness in discussing pet care options.
In terms of pricing, one review mentions a prescription appointment costing over £110, which some might find expensive. Overall, while Golborne Veterinary Centre receives mostly positive feedback, potential clients should consider both the commendations and criticisms to make an informed decision.
Note: Showing the 5 most recent Google reviews out of 259 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Excellent vet practice, friendly helpful nurses and receptionists.The vets there are sympathetic to the nature of your visit, whether it’s a check up or a diagnosis and treatment or on the saddest occasions. I have had many cats and dogs treated there and they show them kindness and respect. They always help me from and to my car with my heavy crate l am elderly and appreciate that thoughtfulness Frances Huggan Golborne
2 weeks ago
I had to say goodbye to my lovely girl yesterday. She had become ill over a very brief period of time but was still eating and drinking well, which doesn't tally with the diagnoses I was given for her illness. I will never be sure that everything was done for her that could have been done and I will regret her passing for ever. My dog was about to be euthanised and all the vet wanted to talk about was selling more products (it's worth noting that my dog was registered with an insurance company that pays the vet direct) This vet claimed she couldn't access the scan and X-Ray on the desk top computer in the consulting room to let me see the images, but she showed me some grainy pictures on her own phone (which she had photographed from the screen she said wasn't working???) She had a brusque manner. I loved that dog so much and her little pal misses her. I have registered my other dog with a different vet practice which was recommended to me.
2 weeks ago
Fantastic vets, very thorough and explain everything to you. Staff are all friendly and it's very clean. Highly recommended
2 months ago
Not a great experience at this vets. First visit, the waiting room was chaotic on arrival and we waited for 40 mins with no communication from reception. The vet we saw was knowledgable but made no effort to reassure my nervous dog, had a brusque manner with me, made it clear she was in a hurry and yet made multiple attempts to sell sell sell treatments we didnt need. Our appointment for a prescription cost over £110 which is ludicrous. The private equity owned vets model in this country are criminal. We will be switching to a new vets asap
4 months ago
Lindsay at Golborne is very thourough and clear of what is best for your pet, couldnt fault them on my recent visit
