Ashleigh Veterinary Centre

Ashleigh Veterinary Centre appears to operate as part of the “Ashleigh Vets” group (the website refers to “Our Practices”). Based on multiple recent reviews, it’s set up primarily for cat care, including routine preventive work and common procedures.

Concrete details owners mention include

•A cat-only environment with a calm waiting room (including a calming scent and cat-focused setup), which some owners value for anxious cats.
•Clear, step-by-step explanations of findings and options, with time for questions.
•Procedures and aftercare communication, such as a photo update after a cat’s castration.
•A consistent theme of not pushing every diagnostic/treatment option, with at least one owner saying the team tried to save them money where possible.

One recent review raises a serious concern about test results not being provided and a dispute about being billed for a test they believe wasn’t performed.

Services

Services and capabilities mentioned in the website text and recent reviews include

•General check-ups
•Vaccinations (including first vaccinations for kittens; options explained)
•Castration/neutering (photo update shared after the procedure, per one review)
•Diagnostics/testing for illness (noted in a complaint about missing results)
•Surgery/operations (one owner mentions their bonded cats being kept together “as much as possible when they had their ops”)

People

Named team members mentioned in reviews

•Faith (nurse): repeatedly singled out for cat-focused support; one owner says she was “very nice and helpful,” and another describes her as particularly passionate about cats.
•Matt: mentioned positively alongside Faith in one review describing “five star care.”
•Reception team: one owner notes reception staff cleaned their cat after the cat was ill during the journey in.

Across reviews, owners most often value staff who explain options clearly, handle cats gently, and keep owners updated (e.g., the post-castration photo update).

Reviews

Google rating: 4.8 stars from 140 reviews.

•Multiple owners describe a cat-only practice and a calmer experience than mixed-species waiting rooms.
•Repeated mentions of clear explanations (vaccines discussed, step-by-step discussion of what’s wrong, time for questions, and options talked through without pressure).
•Handling and comfort measures come up often (gentle handling; bonded cats kept together where possible during ops; calming waiting-room environment; staff helping clean a cat after travel sickness).
•Mixed feedback on follow-through and billing: one 1-star review alleges test results were not provided and disputes being charged for a test they believe was not done.

Reviews for Ashleigh Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 140 we track in total. Recent reviews may not be representative of overall sentiment.

Charlotte Holtom

a month ago

Andre

2 months ago

Ashleigh Butler

4 months ago

My cat had testing done to find out what was wrong with him and we never received the results for this test! We had to call for them after many weeks of hearing nothing and we were sent the bill for a test he clearly never had in the first place. No proof has been sent to say this test has been done.

Amanda Smith

5 months ago

Five start care all the way from Matt and especially Faith who is so passionate about cats 🐈. So friendly, coffee available. Kind reception kindly cleaned my cat up after she was ill in the car ride over. Nothing is too much trouble . Highly recommended

Paul Dyson

Had to take Lucy here because she is suffering. The handled her with the utmost care. They very honest and tell you step by step what is wrong. I couldn't be happier for my Lucy to in their hands. So reassuring. Thankyou.

Rick Emmerich

I've been with Ashleigh Vet Centre for six months now, having adopted two rescue kittens. My partner and I had cats as children, but this is our first time as primary owners. We've been in multiple times, both for general check-ups & vaccinations and specific issues, and have spoken with everyone on the team at least once. So when I say every interaction has been of exceptional quality, I'm saying that as someone who's been in a lot. The staff are friendly, efficient, punctual, explain things clearly, give you time to ask questions and discuss options, and are wonderful with the cats. Our two are closely bonded and were allowed to be together as much as possible when they has their ops. Vaccines were explained clearly, and we were given good advice on the options available. The waiting room is calm and warm, with calming scent for the cats and excellent artwork for the people. The fact that it's exclusively for cats is also a real plus (memories of being younger and my cat cowering while an unwell German Shepherd barked for thirty minutes always make me appreciate the waiting room tranquility!) I literally enjoy bringing the cats to the vet (and even they don't mind too much!) because the staff are so lovely. I cannot recommend them more highly, I struggle to believe any other vet you're considering will be a better choice. Thank you to the whole team for the wonderful care.

Vic Ashurst

Oh my God, what a breath of fresh air this vets is! We took our kitten to register and have his first vaccinations and this team could not have been sweeter or more helpful. The whole experience was a joy and they actually tried to save us money where they could. We can't believe our luck in finding such a lovely practice and we know our boy is in absolutely safe, loving hands here.

Ciarán

Been taking our two cats here for most of their lives. The cat only centre is Sale, which is great location wise for us, and usually doesn't have issues parking here. The staff are great with their checks and giving their opinions about what treatments and diagnostics to go down without pushing you to go for every option.

Serena Liu

6 months ago

I recommend taking your cat here as the staff are nice and knowledgeable. The practice is clean and very cutely decorated with humane touches. information was well explained to me. Faith the nurse who I communicated with was very nice and helpful. I trusted that they would take good care of my cat. I got photo update after my cat finished his castration. It’s stressful trying to find a good vet for our fur babies so I’m grateful to have come across Ashleigh vet centre sale.