Medivet Gatley (Greenbank Vets)

Medivet Gatley (also known as Greenbank Vets) is part of the Medivet group and offers routine care alongside in-practice diagnostics (in-house lab, ultrasound and X‑rays) and surgery including soft tissue and orthopaedic procedures. The clinic also lists itself as a veterinary nurse training facility.

From the latest reviews, owners most often describe

• •thoughtful end-of-life support (including being “rushed right in”, staff staying with owners during euthanasia, and follow-up when ashes/casket and keepsakes were ready)
• •gentle handling for small, low-stress visits like nail trims (one puppy owner noted staff focused on the dog leaving “secure and not nervous”)
• •occasional friction around costs and medication purchasing, including advice from a reviewer to request a prescription and buy some ongoing treatments elsewhere.

Services

Based on the clinic website summary and what’s referenced in reviews, services include

• •15-minute consultations
• •Vaccinations
• •Parasite care (owners discuss ongoing flea treatment and how it’s supplied/purchased)
• •Neutering
• •Microchipping
• •Dentistry
• •Soft tissue and orthopaedic procedures
• •Diagnostic facilities: in-house laboratory, ultrasound, and X-rays
• •Animal Health Certificate (pet travel paperwork is mentioned on the website; one reviewer also notes help with “more complex paperwork”)

Species listed on the website: cats, dogs, rabbits, poultry, and small mammals.

Out-of-hours care: provided by Medivet 24 Hour Ashton, with no charge for assessment by phone and an out-of-hours consult fee of £130 (per the website).

Pricing

• •Out-of-hours consult fee: £130 (website); phone assessment is free.
• •Reviews give mixed signals on medication pricing: one owner calls prices “ridiculous” and says they saved £100 per cat per year on flea treatment by getting a prescription and buying elsewhere, while another says a vial of Caninsulin was “decently priced” and only “a few pounds cheaper” via an online prescription route (no exact amounts given).

People

• •Dr Niven (named in a review): praised for taking time to explain clearly and for helping with complex paperwork.
• •Renee (named in a review): thanked for professionalism and support during cat care.

Across reviews, teams (vets, nurses and reception) are repeatedly described in terms of what they did: making time to talk owners through difficult decisions, staying late to support end-of-life care, and handling nervous pets carefully during simple procedures like nail trims.

Reviews

Google rating: 4.4 stars from 1049 reviews. “”

• •End-of-life care is a standout theme: owners describe being seen quickly, staff staying after hours, not pushing immediate payment, and thoughtful follow-up when ashes and keepsakes (pawprint/casket/poem/fur) were ready.
• •Gentle handling for anxious or young dogs: nail trims and routine visits are described as calm and reassuring, with attention to the pet leaving settled rather than stressed.
• •Communication and admin support: reviewers mention clear explanations and help with paperwork.
• •Friction points: some owners report high prices (especially for ongoing parasite meds) and one mentions telephone issues when placing repeat orders—though they add staff ultimately “always sort it out.”