Woodcroft Veterinary Group

Services

• •Routine and preventative care: health checks, annual vaccinations, and flea and worm control are listed. Recent reviews also mention annual jabs, puppy advice, older-cat feeding advice, post-operative checks, and spay care.
• •Emergency and urgent care: the group offers emergency care, with owners describing clear phone advice before arrival, a team ready on arrival, and private space for difficult conversations and end-of-life decisions.
• •Referral and complex case management: referral services and hospital-based treatment are part of the group’s offer. Reviews describe support for long-term conditions and more involved cases requiring hospital stays, including one cat treated for FIP.
• •Hospital and diagnostic facilities: the hospital facilities include wards, six operating theatres, CT, x-ray, ultrasound, in-house lab facilities, and a visiting MRI service.
• •Species and handling: dogs, cats and rabbits are specifically mentioned. Reviews repeatedly praise calm, gentle handling, especially with nervous cats, and one owner highlighted the separate cat waiting room as helping reduce stress.
• •End-of-life care: owners describe being given time, privacy and clear explanations when euthanasia was needed.
• •Training: the practice is noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner felt a routine vaccination visit was overpriced and another left a strongly negative money-focused review, while many other recent reviews focus more on the standard of care, communication and staff support than on price.

People

• •Alex: praised for gentle, patient post-operative care and for showing empathy when discussing pet loss and bereavement support.
• •Jenny (vet): described as thorough and approachable, with advice that helped a puppy improve.
• •Gareth (vet): thanked as helpful and knowledgeable.
• •Reception team: often mentioned as friendly, welcoming, professional and caring, especially by owners of cats and pets with long-term conditions.
• •Emergency clinical team: praised for calm, coordinated responses, clear explanations and compassionate handling in difficult situations.

Reviews

Google rating: 4.3 stars from 294 reviews. Recent reviews are mostly very positive overall.

• •Kind, reassuring handling: several owners describe staff as helpful, caring, calm and gentle, especially with cats and nervous pets.
• •Smooth routine and follow-up care: reviews mention being seen on time, useful advice during consultations, and supportive follow-up after procedures such as spays and post-op checks.
• •Strong front-of-house experience: reception staff are frequently described as friendly, welcoming, professional and helpful, and one reviewer also highlighted the clean environment.
• •Some concern about cost: alongside the positive feedback, a small number of recent reviewers felt the clinic was expensive or too money-focused.