
Chester Vets4Pets, located in Chester, enjoys a stellar reputation with a 4.8-star rating based on an impressive 524 reviews, indicating a high level of customer satisfaction. This veterinary clinic is also a training facility for veterinary nurses, offering specialized care and expertise.
Customer reviews highlight the clinic's commitment to providing compassionate and thorough care. Alicia Stubbersfield praised the staff's willingness to accommodate her pet at the end of the day, with Sian delivering thorough and sensible care. Jackie L. appreciates the staff's patience and gentleness with her Cavapoo, Lily, while Simon Gwinn commends the team for their consistent, faultless service over several years.
Courtney-Amanda Cain recounts a positive experience despite a payment plan miscommunication, thanks to the receptionist's swift resolution, emphasizing the clinic's focus on customer satisfaction and care. Natasha Roberts, despite living in North Wales, continues to bring her dog to Chester Vets4Pets due to their exceptional service, highlighting the staff's warmth and efficiency, especially during her dog's surgery process.
The reviews collectively underscore the clinic's dedication to animal welfare, professional service, and empathetic care, making it a highly recommended choice for pet owners in Chester. While specific pricing details are not mentioned, the clinic's care plan offerings and staff's ability to resolve payment issues suggest a customer-friendly approach to service and billing. Overall, Chester Vets4Pets is celebrated for its professional, empathetic, and reliable care, ensuring pets and their owners receive top-notch service.
Note: Showing the 5 most recent Google reviews out of 524 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Everyone at the surgery was really helpful and kind, agreeing to examine Frank right at the end of the day, when the vet he was registered with wouldn't. Sian was extremely thorough and sensible, giving him a pain-killing injection and reassuring us. By the next day he was improving so I could just collect Metacam to give him at home. I can't recommend Vets for Pets too highly.
4 weeks ago
We have the care plan here for our Cavapoo All the staff here really care and are great with Lily. She can be a bit of a wuss bug they are really patient and gentle with her which really helps Fully recommend
3 months ago
Vets4Pets Chester (Brook Lane) is superb and they have looked after our furry children for the last several years. I cannot fault the service and delivery by the team there. Casper and Tilly thank you 😉
5 months ago
Very happy customer and very happy cat. there was a miscommunication between the vet and receptionist in regarding my payment plan. I brought my cat in for a check up to administer flea and worm and the vet said I could have the treatment cheaper if I got the booster vaccine. I did that as it had to be done and was struggling with funds, however I was then told there was a mix up and I wasn’t on that plan. However a lovely receptionist sorted out the situation for me and said I didn’t need to pay anything else as it wasn’t my fault. I felt very reassured after a slight panic that I would have to pay for the vaccine ontop of the flea and worm then and rheee! Staff are very friendly with the animals and I love the cat waiting room where my cat felt safe and relaxed. Many thank you to the receptionist for helping me.
7 months ago
Amazing vets! Our dog has been registered here for years and even though we live in North Wales now we still bring him here as they are such a great practice. Our dog actually loves going here! The staff are all so warm and friendly. We recently had to have a lump removed from our dog and the communication from the admin staff was second to none, any questions I had they found the correct information for me and always called me back very quickly with updates, as well as giving our dog lots of fuss. The practice manager called me within minutes of our insurance decision which again was so helpful during a stressful process not to be waiting around. We got test results back and our dog was booked for his operation within 3 days! The vet who saw and operated on our dog was warm, empathetic and very knowledgeable, she really put our mind at ease and did a fantastic job. All of the team have been so kind to me (and Dexter our dog) throughout. Calling to check in both before and after the surgery which I really appreciated. This is my first experience of having my dog treated for something big and worrying but Vets 4 Pets Hoole made the process so much better. Professional, hard working and really care about the animals, what more could you ask for in Vets practice. Thank you so much to all at Vets 4 Pets.
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