The Storrar Practice

The Storrar Practice is an independent, family-run small-animal vet established in 1848 (not part of a corporate group, based on the clinic’s own description). It appears set up for both routine care and urgent problems, with an in-house operating theatre and digital X-ray, plus a 24-hour emergency service (using answerphone instructions when the practice is closed).

From the latest reviews, owners repeatedly describe

•getting quick appointments when they believed something was an emergency
•vets taking time to thoroughly examine pets and answer questions (including guidance “no matter how daft the question”)
•a “sensible and pragmatic” approach, with multiple owners saying they didn’t feel pushed into unnecessary treatment
•practical support tools like text reminders for boosters and parasite treatments

Services

Based on the website summary and recent reviews, the practice offers

•Consultations, vaccinations and health checks
•Parasite protection (with owners mentioning text reminders for boosters and worming/flea treatments)
•Microchipping
•Neutering and other surgical operations (website lists surgery; operating theatre listed)
•Dental care
•Digital X-ray (facility listed)
•Behavioural support
•24-hour emergency service (if closed, callers are instructed to follow answerphone directions)
•Animal health certificates (the practice states it has Official Veterinarian (OV) status)
•Home visits
•End-of-life care
•Dietary advice
•Referral to a specialist when needed (mentioned in a review about a very sick cat being referred)

People

•James (vet): Mentioned by name in one review; described as staying calm and professional while examining and vaccinating an older dog that “is dreadful when being handled.”
•Reception staff and veterinary nurses: Repeatedly credited in reviews for being friendly and helpful, including being supportive “especially when we lose our older dogs.”

Reviews

4.8 stars from 285 reviews. “”

•Long-term client relationships are common in the reviews (multiple people mention using the practice for around 20 years).
•Owners describe pragmatic advice and feeling that only necessary treatment is recommended, rather than being driven by cost.
•Access and responsiveness come up often: “appointments are always available especially in an emergency,” and one owner described getting a quick appointment for a suspected emergency.
•Thoroughness and communication: vets are described as taking time to check pets carefully and provide guidance when asked.
•Administrative support: reliable text reminders for boosters and parasite treatments are specifically mentioned.
•When cases are complex, at least one owner reports support with referral to a specialist for a very sick cat.

Reviews for The Storrar Practice

Note: Showing the 5 most recent Google reviews out of 285 we track in total. Recent reviews may not be representative of overall sentiment.

Wendy Thomas

a week ago

I have used the Storrar practice for many years , and without fail each and every vet has given my dogs the upmost care ! There is very much a feeling that the dogs health and wellbeing is at the forefront of the care given, I also feel that only necessary treatment is offered, I have never ever felt that monetary gain was above the welfare of my dogs. I would and have highly recommended Storrar to friends and family !! I would also like to praise the reception staff /veterinary nurses for always being friendly and very very caring especially when we lose our older dogs. Thank you Storrar Practice !!

Garnett Carr

2 weeks ago

Easy to deal with and usually running close to time. Their advice is sensible and pragmatic - private health care at its best. I hope Storrar’s stay independent and avoid the horror stories elsewhere

Jacqueline Latham

Everyone at The Storrar Practice, epitomise the saying: ‘There is no ‘i’ in Team’ 👏🏻👏🏻👏🏻 Beatie is almost 15yo & is DREADFUL when being handled but regardless of her drama-Queen performance, James calmly & professionally continued with her examination, vaccinations etc 💯💯 Also, in this cynical, backstabbing, money-grabbing world we sadly find ourselves in, these guys & gals will undoubtedly restore your faith in mankind… that I promise 👍👍

julie ellis

4 weeks ago

We can recommend the Storrar Vet Practise in Chester highly. Every time we’ve visited, no matter whichever Vet, or member of the reception team we’ve seen, has been very helpful. Each Vet has taken the time to thoroughly check out each of our two dogs separately and offered lots of guidance when asked for advice (no matter how daft the question)! The text reminders for boosters/worming/flee tablets etc are really useful/reliable. Just feel our two four-legged best mates are in very good hands.

Tracey Haynes

a month ago

Have been using Storrar Vets for Twenty years , have always found them brilliant, all the staff are very caring and have looked after our pets well , can’t fault them

Tonya Chirgwin

We've been with Storrar vets for nearly 20 years and they have always provided first class care for our furry family members and have been really lovely to us as well. They have been above and beyond the call of duty and have always been there for us when we've needed them. Every individual member of staff is kind, compassionate and understanding, and we have always been treated with respect and professionalism. They are quite simply the best vets we have ever been to.

Simone Donnison

Excellent practice . Appointments are always available especially in an emergency. Reception staff are fab - always polite and helpful. The vets here are so lovely . Always kind and listen to any issues

Laura Greenwood

5 months ago

This vet practice is genuinely fantastic. Our cat became very sick and the team at Storrar went above and beyond to make sure he had the best care and referral to a specialist. Compassionate, caring and professional. I would recommend them to anyone.

Deco Variat

10 months ago

I thought it was an emergency situation with my dog. We had a quick appointment booked. The dog was examined professionally in a friendly atmosphere. I got support and a lot of advice. The dog is healthy, fortunately. I will gladly return to this clinic for routine visits.

Magdalena Stanik

We’ve been using Storrar Practice for a few years now, and they have been absolutely amazing with our dog. The team is incredibly professional, caring, and always goes the extra mile to make sure our pet is well looked after. Whether it’s regular check-ups or addressing specific health concerns, we always feel confident that our dog is in the best hands. The staff are knowledgeable, friendly, and genuinely care about the animals they treat. I highly recommend Storrar Practice to anyone looking for a reliable and compassionate veterinary clinic!