The Storrar Practice

Recent feedback highlights: - Warm, personal service is a consistent theme, with several owners saying staff remember them and their pets and some mentioning they have stayed with the practice for 10 to 20 years. - Owners often describe the vets as kind, gentle, and thorough, with consultations that do not feel rushed and advice that is sensible and easy to understand. - Booking and day-to-day organisation are commonly praised, including efficient appointment making, appointments often available within a few days, and visits running close to time.

Services

•Routine veterinary care: Consultations, vaccinations, health checks, microchipping, dietary advice, and parasite protection. Reviews continue to mention thorough check-ups, vaccinations, and helpful reminder texts for boosters and flea or worming treatments.
•Surgery and procedures: Neutering, dental care, and other operations, with an operating theatre listed by the practice.
•Diagnostics and clinical support: Digital X-ray, behavioural support, and onward referral when specialist care is needed. Earlier feedback includes referral for a very sick cat, while recent reviews continue to praise clear explanations and careful assessment.
•Travel and certification: Animal health certificates, with Official Veterinarian status stated by the practice.
•Extra support: Home visits, end-of-life care, and 24-hour emergency cover, with out-of-hours instructions available via the answerphone when the practice is closed.
•Recent examples of care: Reviews mainly discuss dogs, including gentle handling of a nervous dog, and one recent reviewer says staff took in an injured pigeon straight away.

Pricing

No published pricing information is currently available for this clinic, although some reviewers say costs are explained clearly in advance and feel competitive.

People

•James (vet): Frequently praised for being calm, professional, patient, and clear when explaining treatment, with recent reviews also describing him and his team as caring and compassionate.
•Alex: Mentioned positively by owners who say they see either Alex or James for their pets, with praise for patience and taking time to talk things through.
•Reception staff and veterinary nurses: Regularly described as friendly, welcoming, knowledgeable, and caring, including during difficult moments and when arranging appointments.

Reviews

Google rating: 4.8/5 from 322 reviews.

Recent feedback highlights

•Warm, personal service is a consistent theme, with several owners saying staff remember them and their pets and some mentioning they have stayed with the practice for 10 to 20 years.
•Owners often describe the vets as kind, gentle, and thorough, with consultations that do not feel rushed and advice that is sensible and easy to understand.
•Booking and day-to-day organisation are commonly praised, including efficient appointment making, appointments often available within a few days, and visits running close to time.
•Reviews also reflect a welfare-first approach, with clients saying only necessary treatment is recommended and some noting clear costs in advance and competitive fees.

Reviews for The Storrar Practice

Note: Showing the 10 most recent Google reviews out of 322 we track in total. Recent reviews may not be representative of overall sentiment.

Richard Hawkins

1 week ago

James and his team are amazing vets and extremely caring and compassionate. It is an excellent surgery and the reception team are very knowledgeable and kind.

Alison Evans

2 weeks ago

Such a great vet practice. Booking is really efficient and all the staff are extremely caring . The vet we saw was so kind and gentle with our nervy dog. Would recommend Storrars to anyone!

marta makarewicz

3 weeks ago

Found an injured pigeon on the side of canal and took him there. They took him in straight away, no issues no fuss. Very kind of the them.

Kim Snookes-Hathaway

I can highly recommend Storrars! I’ve taken all four of my dogs there and have always been really happy with the service. Everyone is so lovely and friendly, and you can usually get an appointment within just a few days. 🐾

Joe Hawkins

Always so helpful and knowledgeable. We have been using Storrar for over 20 years and I always recommend them!

L Ivo

7 months ago

I’ve been with Storrar for over 10 years and I would not trust my dogs with any other practise because the staff remember me and my girls,I always know how much treatment will cost beforehand, their prices are competitive but mostly they really care and they are hugely experienced..it is a wonderful practise and I cannot recommend them highly enough

J & K Kemp

Having moved to Chester recently and needing a new vet, I was thrilled with Storrar Vets from start to end of my interaction with the whole team. Excellent service when making my appointment, reception staff lovely, friendly, warm and welcoming and the vet was excellent with my dog and very helpful, listened to concerns about my dogs health and check up was thorough without feeling rushed.

PHIL LANGFORD

Its a nice clean vets with a great reception team.

Lauren Dodd

8 months ago

a welcoming and lovely vets, all the staff are so friendly, I visit either Alex or James for my pets & both are so good at what they do, they are very patient and take time to explain things through with you, the reception girls are also very lovely, would highly recommend

claire grundy

Always amazing personal service at The Storrar Practice. Dealing with the same vet each time makes such a difference because they know your pet and it makes getting the right treatment easier. They also put the animal and human first which to me makes all the difference. Highly recommend.