Dog & Cat Vets in Lymm

## Summary Lymm Veterinary Surgery is an RCVS-accredited small animal practice and a **Silver-level Cat Friendly Clinic (ISFM)**, with **veterinary nurse training** noted in the clinic data. Reviews describe a clinic that many owners use long-term (from puppyhood through adulthood) and where vets are repeatedly praised for **clear explanations and answering questions**, with specific mentions of **Lucy** listening to concerns about cats and being reassuring. Practical negatives also show up: one reviewer reports **appointments running 30+ minutes late**, and another reports a **large price difference for prescribed tablets** compared with buying online. ## Services - **Small animal veterinary care** (RCVS Small Animal Practice accreditation stated on the website). - **Cat-focused handling and facilities/standards** as part of its **ISFM Silver Cat Friendly Clinic** status (website states gentle approach/handling and cat-friendly equipment). - **Appointments**: some reviewers say the clinic tries to get them seen “as soon as possible,” while another reports repeated significant delays past appointment times. - **Pet plan** is mentioned and recommended by a reviewer (details not provided). - **Veterinary nurse training facility** (from clinic data). ## People - **Lucy (vet)**: mentioned for *listening to concerns about two cats* and being *reassuring*. - **Diane**: singled out (with the team) for working patiently with a **nervous dog**, doing “everything possible” to make visits more pleasant. - Multiple reviewers comment that vets **explain things clearly** and are willing to **answer questions**, and that staff remember pets’ histories and personalities over years of care. ## Reviews **4.7 stars from 125 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication and reassurance:** owners mention vets explaining options clearly and being happy to answer questions; one review highlights Lucy taking time with concerns about cats. - **Handling nervous pets:** Diane and the team are described as especially patient with a nervous dog, aiming to make visits as pleasant as possible. - **Continuity of care:** several owners describe using the practice for years and feeling their pets are known personally (histories and personalities remembered). - **Access vs waiting times:** some say the team tries to fit them in quickly, but another reviewer reports being **30+ minutes late** to appointment times repeatedly. - **Cost concerns for medication:** one reviewer reports being charged **£39 for 10 tablets** that they usually pay **£26 for 30** online.