Dog & Cat Vets in Middlewich

## Summary Middlewich Veterinary Surgery is part of the **Willows Vet Group** and is **RCVS accredited as a Small Animal Practice**, with an **RCVS Award for Outstanding Client Service**. The clinic lists routine preventative care (vaccinations, microchipping, neutering, check-ups) and nurse clinics, and says it provides **its own out-of-hours care 365 days a year** rather than referring to a third party. From the latest reviews, owners most often describe: - vets explaining options **without pushing expensive treatments** or “endless tests” - handling **nervous or sensitive dogs** thoughtfully during examinations - practical responsiveness such as **same-day vaccination appointments** and **no waiting** being mentioned by some clients ## Services Based on the clinic website summary and client reviews, services mentioned include: - **Routine vaccinations** (including annual vaccinations for cats; kennel cough vaccination for dogs) - **Microchipping** - **Neutering** - **General check-ups** - **Nurse clinics** - **Out-of-hours emergency care** provided by the practice itself **365 days a year** (as stated, via the Willows Vet Group; “we won’t send you away to a 3rd party vets”) - **Veterinary Nurse Training facility** (listed in structured clinic data) ## People - **Dan Walters (head vet, named on the website)**: mentioned repeatedly in reviews. Owners describe him being **gentle and calm with pets during vaccinations/exams**, including a dog that “doesn’t like men,” and taking time to discuss ongoing health topics (one review mentions a cat’s **thyroid issue** and dental condition being talked through). - **Reception/administration team (unnamed)**: described as **cheerful, helpful, and prompt**—including quickly providing **medical history paperwork for insurance** when requested. ## Reviews **Google rating: 4.6 stars from 101 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Clear explanations and information-giving**: owners mention vets explaining procedures “very comprehensively” and giving “lots of information,” especially around first vaccinations. - **Not feeling upsold**: multiple reviews explicitly say staff **don’t push expensive treatments** or recommend unnecessary tests/treatments. - **Handling of anxious/nervous pets**: examples include adapting approach for a dog uncomfortable with male vets and being “gentle” with greyhounds during vaccinations. - **Convenience and responsiveness**: same-day appointment availability for a kennel cough vaccination is mentioned, as well as one report of **no waiting** at a vaccination visit. - **Helpful admin support**: one reviewer highlights prompt help retrieving and sending medical history for insurance.