Medivet Nantwich 24 hour (Nantwich Pet Vets)

Concrete specifics mentioned by owners include

• •Out-of-hours phone guidance with a rapid call-back and immediate admission for a sick puppy, followed by discharge the next morning.
• •Treatment for a dog with suspected IVDD/burst disc and hind-limb paralysis/incontinence, with recovery of walking and continence reported.
• •Compassionate, supportive euthanasia appointments (including emergency euthanasia for a cat).
• •Staff helping with payment/insurance discussions during an emergency visit.

Services

• •24/7 emergency care (owners describe weekend/sunday out-of-hours access, phone triage, and urgent admission).
• •Hospitalisation/overnight care (reported in a puppy case with next-morning discharge).
• •Neurology/IVDD-related care (one owner describes a vet they refer to as a “neurologist vet” managing a burst disc/IVDD case).
• •Euthanasia and end-of-life support, including emergency euthanasia and support for owners during distressing visits.
• •Care for multiple species, with cases mentioned for dogs, cats, and a “cavi” (guinea pig).
• •Veterinary Nurse Training facility (listed in clinic data).
• •Mobility Pain Check promotion (website content references a “FREE Mobility Pain Check” offered until 30 November; no further details provided).

Pricing

• •£50: one reviewer reports being charged £50 for what they describe as a 5-minute consultation.
• •£130 overnight emergency consultation fee: stated on the Medivet website as a nationwide price for consultations between 7pm–9am, but the same page explicitly says this is “Not available at Medivet 24 Hour Nantwich.”

People

• •Megan Bennion: thanked by name by an owner for caring for their guinea pig (“cavi”) when it was very ill, including kindness when further treatment wasn’t possible.
• •Alan: described by one owner as a “neurologist vet,” credited with managing an IVDD/burst disc case where the dog went from being unable to use the back legs and being double incontinent to walking again and regaining bowel/bladder control.
• •Reception team, nurses, and vets: repeatedly mentioned as helpful during emergency visits, including explaining payment/insurance and providing compassionate support during euthanasia appointments.

Reviews

4.6 stars from 842 reviews. The latest reviews include both emergency/complex-case success stories and a minority complaint about cost and lack of basic examination.

“”

• •Emergency responsiveness: out-of-hours phone advice with rapid call-backs and clear direction to attend immediately.
• •Strong outcomes in serious cases: an IVDD/burst disc recovery story (walking and continence returning) and a puppy recovering after an overnight stay.
• •End-of-life compassion: owners describe staff support and sensitivity during euthanasia visits, including when the owner was very distressed.
• •Cost/value concerns (not unanimous): one owner reports a £50, very short consult with no weight/temperature taken and felt surgery was suggested without clear answers.