Neston Veterinary Surgery

Services

• •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, neutering and six-month health checks.
• •Diagnostics and monitoring: in-house lab work, blood tests, X-ray, ultrasound and nurse clinics including blood pressure checks. Reviews describe thorough examinations and blood testing being used to investigate illness and guide treatment.
• •Surgery and dentistry: dental care, soft tissue surgery and orthopaedic surgery. One recent reviewer also praised the vet’s explanation and reassurance ahead of an upcoming operation.
• •Practical day-to-day care: grooming and nail clipping, anal sac expression and home visits.
• •Species seen and travel support: pet travel documentation for GB, with the practice listing care for dogs, cats, rabbits, small mammals and exotics including reptiles, tortoises, many bird species, wild birds and aquarium fish. Recent reviews include positive feedback from owners of cats, dogs and a rabbit.
• •Facilities and emergency cover: owners mention spacious consulting rooms and a separate cat waiting area. During normal opening hours emergencies are handled by the practice, with out-of-hours care provided by MiNightVet.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review feedback on value is mixed: most recent comments focus on care rather than cost, but a small number of unhappy reviewers describe pricing as expensive or poor value, including one complaint about a short consultation fee and another about being pushed towards extra dental X-rays.

People

• •Steve (vet): praised for a very thorough examination, clear explanations and a gentle manner, with one owner saying he helped put them at ease about their dog’s upcoming surgery.
• •Alessandra (vet): previously praised for a thorough examination, arranging blood tests, prescribing anti-inflammatory medication and adding antibiotics once results showed infection.
• •Unnamed “red-haired lady” (role not stated): warmly mentioned for making a puppy feel at ease with attention, cuddles and treats.
• •Wider team: reviewers regularly describe the staff as friendly, caring and good at helping pets stay relaxed during visits.

Reviews

Google shows 4.7 stars from 96 reviews.

• •Positive reviews often mention a calm atmosphere, spacious consulting rooms and the separate cat waiting area.
• •Owners frequently say staff are gentle and reassuring with pets, including puppies, cats and a rabbit, with treats and fuss helping make visits less stressful.
• •Clear communication is a recurring strength, with reviewers saying vets explain findings well and do not rush appointments; one recent review gave particular praise to Steve for a detailed, confidence-building consultation.
• •Negative feedback is less common but includes complaints about consultation costs, communication delays, incorrect medication or dispensing problems, and dissatisfaction with how some treatment options were handled.