University of Liverpool - Small Animal Teaching Hospital

University of Liverpool’s Small Animal Teaching Hospital (SATH) is a university teaching hospital where cases are managed by a clinical team alongside students. Owner feedback continues to describe it as a referral-level service with advanced diagnostics and treatment, including CT scanning, radiotherapy, cardiology input, and orthopaedic surgery. Reviews also consistently highlight clear explanations, structured updates during hospital stays, and detailed discharge support.

Services

• •Referral consultations and inpatient care: Owners describe pets being referred in for more complex assessment and treatment, with some staying in hospital for a couple of days before going home with medication and follow-up support.
• •Advanced diagnostics and specialist-led investigations: Recent and earlier feedback repeatedly mentions CT scanning, and newer reviews also refer to the cardiology department.
• •Surgery and complex treatment: Reviews mention decision-making around surgery, including orthopaedic repair with X-rays supplied at discharge, as well as radiotherapy for cancer treatment.
• •Communication during treatment: Owners often mention scheduled update times, daily progress reports during admission, and clinicians taking time to explain options, likely outcomes, and reasoning.
• •Discharge and aftercare support: Discharge paperwork is described as thorough and clear, with guidance covering medication, aftercare, physiotherapy, and rehabilitation.
• •Teaching-hospital environment: Multiple owners mention students taking medical histories before the vet discusses the plan, and describe this as well handled and reassuring.

Pricing

No published pricing information is currently available for this clinic.

People

• •Cecilia: named in a recent review as the vet handling one dog’s referral case, praised as caring, thorough, and good at keeping the owner updated on next steps.
• •Kaitlin: thanked for explaining procedures in detail, listening to concerns, and giving clear, reasoned opinions in a complicated case.
• •Jordana: praised for reassurance after referral, arranging a CT scan, giving daily updates during admission, and remaining available for questions after discharge.
• •Gaylyn and Jenni: specifically thanked for support during a dog’s radiotherapy treatment.
• •AJ and Arnold: named by an owner whose dog attended for a CT scan.
• •Students: repeatedly mentioned for taking histories confidently before the vet outlines the treatment plan.

Reviews

Google rating: 4.8 stars from 592 reviews. Recent written feedback is very positive overall.

• •Owners repeatedly praise the team’s kindness, professionalism, and empathy, especially during stressful referral cases and serious illness.
• •Communication is a standout theme: reviews mention constant contact, daily updates, allocated update times that work well, and vets who explain procedures and options clearly.
• •Recent examples cover a broad range of advanced care, including cardiology, CT scanning, radiotherapy, and surgery.
• •Several reviews mention the wider hospital team positively, including reception, accounting staff, students, and surgeons, along with detailed discharge notes and aftercare information.