
#1 Vet in Sandbach, Cheshire
Cheshire Pet Medical Centre in Sandbach, known for its veterinary nurse training facility, is a highly regarded veterinary practice with a commendable overall Google rating of 4.7 stars from 285 reviews. This high rating is indicative of its strong reputation and suggests consistent satisfaction among a large number of clients, which adds reliability to the assessment.
The majority of customer reviews praise the clinic for its friendly and professional staff, highlighting the welcoming receptionists and skilled veterinarians. For instance, Georgia Piesse-Mills raves about the amazing care from all staff members, while Jackie B appreciates the clean environment and the long-standing positive experiences she has had over the years. Similarly, V P notes the thoroughness and friendliness of the staff, recommending the clinic highly.
However, there is a contrasting review from a customer named K M, who rated the clinic with just one star. K M expressed dissatisfaction with the clinic's focus on insurance over their dog's actual needs and raised concerns about the communication and actions of the staff during a dental procedure. This review provides a critical perspective, suggesting that while the majority have positive experiences, there can be inconsistencies in customer service.
Despite this outlier, the clinic's reputation remains largely positive, supported by the sheer volume of favorable feedback. Notably, Christian, a staff member, is commended for his expertise with exotic pets, as mentioned by a customer named swalstar. Although specific pricing details are not surfaced, the overall sentiment indicates a trustworthy and reliable pet care provider in Sandbach.
Note: Showing the 5 most recent Google reviews out of 285 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
All the staff at Cheshire Pet are absolutely amazing. The receptionists are lovely and friendly and the nurses and vets are amazing at what they do. Very highly recommended.
a month ago
More focus on the insurance cover we have. Rather, than the actual need of the dog. They started with a dental scale and polish and then rang saying extraction was needed before they even examined our dog. We collected him before they could operate as we were so upset by their actions. Our dog has been a fully paid-up member of their pet health club since 2018. Which, if he'd had a proper examination every 6 months as promised, how would our dogs teeth have gotten so bad? The vet nurse who initially met us was so disinterested in our dog. She didn't even come over to help us weigh him. Or, see what he actually weighed. Then never shut the door once in the consultation room and just spoke about costs, and then carried on saying that he was prone to a cardiac arrest as being put to sleep was too much strain on him. No thank you guys. That's just not how to deal with customers and their pets. Second opinion elsewhere: teeth fine. Scale and polish wouldn't hurt, but not necessary. Avoid.
a month ago
Great veterinary practice. Friendly staff always make you feel welcome. Clean surgery. Great vets. I have been coming here for years and not had any issues.
4 months ago
I’ve been with these vets for years and that’s because they are amazing, from front desk through to consultation with the vets . They are friendly, thorough and great with your pet. Highly recommend
11 months ago
Thank you Christian and all of the staff at Cheshire pet, he really knows his stuff with exotic pets and sorts my guinea pigs out every time with excellent care and attention.
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30 Crewe Rd, Sandbach CW11 4NE, UK
