Winsford Surgery – Vets in Winsford
Clinic Overview
Winsford Surgery, located in the town of Winsford, is a healthcare facility that also serves as a veterinary nurse training center. The clinic has received a mixed set of reviews, with a Google Maps rating of 3.4 stars based on 36 reviews. This rating suggests an average level of satisfaction among patients, with a notable division in experiences.
The written reviews highlight contrasting perspectives. Two reviews praise the clinic for its efficient service and friendly staff, specifically mentioning Dr. Preston and a receptionist named Hannah. These reviewers noted positive experiences, emphasizing timely appointments, effective communication, and a welcoming atmosphere that enhanced their visits.
Conversely, three other reviews express significant dissatisfaction. One reviewer criticized the clinic for its approach to dental care for children, expressing disappointment with unnecessary extractions and a lack of willingness to repair cavities. Another reviewer pointed out issues with follow-up services, describing the staff as unhelpful when asked to check on blood test results. Additionally, a review harshly criticized the receptionists, describing them as idle, and expressed frustration with inconsistent doctor availability and rushed consultations.
Overall, while some patients report positive interactions with specific staff members and efficient service, others have raised concerns about the clinic's customer service and treatment decisions. This disparity in patient experiences suggests that while the clinic has strengths, there is room for improvement in consistency and patient care satisfaction.
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Special Services
Animals Treated at Winsford Surgery
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Winsford Surgery
Opening Hours
Reviews for Winsford Surgery
Note: Showing the 5 most recent Google reviews out of 36 we track in total. Recent reviews may not be representative of overall sentiment.
Gabara Ana
5 months ago
I went with my 8 yrs old child to have his lower molar removed becouse he had a big cavity and in the past had pain ,they also through about removing the permanent upper tooth that didn't bother him at all, it only needed to be cleaned and he had a small cavity that hadn't even reached the nerve.Now my chid is disappointed and doesn't want to go for a second extraction. They don't want to repair any cavity
Andrei
a year ago
Lovely receptionist Keysha or something like that. I’ve asked if they could follow up some blood results I’ve had 4+ weeks ago and she said I can do that myself as they have too much to do. I guess writing an email takes them too long. Lovely support.
chris webb
2 years ago
Seriously can't fault this practice in the 2 years we have been with them. Can always get an appointment within a reasonable time . Prescriptions sorted efficiently. Routine health checks sorted and got me on appropriate self care and medication with a review. Phone answered quickly . Bravo and keep up the good
Paul
2 years ago
Fist visit to this Practice. I spoke to Hannah on reception who was very welcoming and ensured I had an appointment the same day. Excellent patient service. Thanks Hannah I then met my new fav Dr Preston. Very welcoming with a smile and a sense of humor. ( needed one, with the list I had) Listened to my concerns. Again, excellent. Thanks Dr Preston I was then handed over to Pete who completed all the checks regards to my BP, bloods etc. excellent. Thanks Pete My personal experience was excellent, I thought I walked into BUPA! Overall: From start to finish, excellent. 10/10 for the ‘A team above’ Thank you 😃
Damian Toner
2 years ago
Worst doctors I have ever been registered with I wouldn't recommend them to anyone, the receptionists are the worst of a bad bunch they are just plain bone idol. The only decent staff member in this place is dr Burgess but hes always off, dr Preston is stuck up her own arse and is always trying to rush you when you've been waiting weeks for an appointment. Absolute joke of a practice I would give it a 0 star rating if I could.
