Salt House Veterinary Centre

Salt House Veterinary Centre describes itself as an independent, family-owned practice. The website highlights on-site diagnostic and surgical capabilities (including in-house laboratory machines, digital X‑ray, advanced ultrasound, dental-care technology, and an anaesthesia/surgical suite), plus separated dog and cat wards.

From the latest reviews, owners most often mention vets taking time to explain findings and answer questions, with specific examples including anal gland treatment for a cat and detailed, step-by-step guidance during euthanasia appointments. One recent review differs from the majority, describing a female vet as rushed and not particularly friendly, while other reviews name vets as welcoming and thorough.

Services

•Preventative care, accidental injury and chronic illness support (stated on the website).
•Pregnancy and birthing through to end-of-life care (stated on the website).
•Diagnostics and imaging on-site: in-house lab testing, digital X‑ray, and ultrasound (stated on the website).
•Dentistry: “latest technology in dental care” (stated on the website).
•Surgery and anaesthesia: anaesthesia and surgical suite (stated on the website).
•Cat/dog separation: separated dog and cat wards (stated on the website).
•Anal gland treatment: one owner specifically mentions a vet dealing with their cat’s “stinky butt glands.”
•Euthanasia and aftercare support: reviews describe being given time to say goodbye, clear explanations of each step, and memorial options such as paw prints; one owner mentions individual cremation and receiving an urn packaged with a card and seeds to plant.
•Out of hours: the website mentions “Out of Hours” but does not give details on arrangements.

People

•Vicki/Vikki (vet): repeatedly named as someone who gives owners reassurance and clear answers; one first-time client said they left feeling calmer and that questions unanswered elsewhere were addressed.
•Becky (vet): described as welcoming and thorough; a reviewer says Becky explained and handled their cat’s anal gland issue.
•Jason (front desk): mentioned as welcoming and efficient.
•Reception team: described as “lovely” in one review, and also praised alongside the vet team in others.

Reviews

4.8 stars from 86 reviews. - Owners commonly mention clear explanations and advice, including taking time to answer questions during consultations.

•Several reviews focus on end-of-life support, describing a calm, unhurried euthanasia appointment, step-by-step explanation, and keepsakes such as paw prints; one review also describes help with individual cremation arrangements and thoughtful presentation of the urn.
•Multiple reviewers name specific staff members (notably Vicki/Vikki and Becky) for being thorough and reassuring.
•Not all experiences match: one reviewer felt a female vet seemed rushed and not particularly friendly, while others report the opposite (no “clock watching,” welcoming and attentive care).

Reviews for Salt House Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 86 we track in total. Recent reviews may not be representative of overall sentiment.

Michelle Salisbury

3 weeks ago

Friendly staff, knowledgeable nurse. Great with my puppy.

Kelly Egerton

The Receptionist was lovely but the female vet seemed like she had better things to do and places to be and wasn't particularly friendly. The price was as expected.

Paul Atkinson

2 months ago

Can’t thank the team at salt house enough for looking after Frankie always feel welcome everyone is helpful and insightful offering tips an advice vikki Is a great vet never felt better and more reassured after having a consultation no regrets changing over to them definitely would recommend

Emily Rowbottom

3 months ago

Brilliant knowledgable vets with whom i have every confidence with having my Jack Russell in there care who monitor hus care with great diligence & expertise

Wiktoria C

2 weeks ago

Myself, my partner and our cat Miko attended Salt House Vets for the first time today. Our experience was absolutely incredible and we have never met a vet as knowledgeable and compassionate as Vicki. We travelled 40 minutes to get here and it was worth every minute, we felt so calm and collected after our appointment and received answers to questions that were left unanswered by other vets. We can’t thank Vicki and the team enough, herself and the receptionists were so so lovely and this will now be our go-to vets. Highly recommend x

Soph Lou

a month ago

✨GOAT✨ Since moving to Salt House, Saphie the cat has received the best care possible. Big thank you to vet Becky, whom was both welcoming and thorough; Becky educated us on the frankly gross nature of stinky butt glands and dealt with them like a champ. You deserve a medal and a spa day! Would also like to thank Jason for being so welcoming and efficient at the front desk. Saphie will not be having cake to celebrate, but will receive a Licky-Lick for being so well behaved.

jordan burton

10/10 vet practice and vet. The vets have a high level of up to date clinical knowledge alongside being compassionate, caring and have a genuine passion for pets taking time to explain everything to owners! Thankyou for your professional service, advice, treatment and care. Will use for all my future pets and highly recommend :)

Susan Leyland

We have been with Vicky and the team since they opened. We're so glad that we changed to them. Nothing is too much trouble, no question too silly and no clock watching. Two weeks ago, we had to say goodbye to our much loved old boy. The care, compassion and humanity they showed will never be forgotten. A wonderful surgery.Thank you for supporting me through a terrible time.

Jade Gould

Marley 2012-2025🐶 🐾 Amazing service from all staff, I have always used this vets for my dog , I have recently had to put him down due to him being in pain, going off his back legs , and many other factors he had gotten to the age of 13 and always been healthy until the last couple of months of his life , the staff were amazing , they answered any questions I had , they were very comforting even their tone of their voice was very settling , they go the extra mile to ensure your dog has the best send off one could have , they print 2 copies of your dogs paw prints , I chose to have my dog individually cremated , and they packaged his urn in a lovely box , with a card and some seeds to plant in honour of your dog , they really go that extra mile to make it personal for you and your family , would definitely recommend , I forgot to say the lady who did the euthanasia for my dog explained everything in detail and made sure you understood each step , she gave you plenty of time to say your goodbyes to your dog and even shared some of her past experiences which helped us to understand the process in better detail.