Ben Jones Veterinary Surgery – Vets in Chester
No Prices
No Prices Tracked
Independent
Clinic Overview
- Many reviewers describe Ben as calm, compassionate and thorough, especially when explaining treatment plans, problems and options clearly. - Owners mention positive experiences across both dogs and cats, including routine visits, urgent appointments and long-term care. - End-of-life care remains a particularly strong theme, with feedback highlighting privacy, sensitivity and a personal approach during euthanasia appointments.
Services
- •Emergency and urgent care: Emergency veterinary cover is listed, and owners mention being seen at short notice when problems arise.
- •Routine care for dogs and cats: Reviews mention cats being seen for injections and health checks, alongside general care for dogs and ongoing care for long-term patients.
- •Treatment discussions and follow-up care: A repeated theme is careful explanation of treatment, issues and options, with owners saying Ben takes time to talk decisions through clearly.
- •End-of-life care: Several reviews describe euthanasia appointments handled with compassion and privacy, including efforts to make the experience peaceful and personal.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ben: Frequently praised for being caring, professional and clear in his explanations. Owners mention him treating both dogs and cats, helping investigate problems thoroughly, and supporting owners through urgent and end-of-life decisions.
- •Lizzy (locum vet): Mentioned positively for making a euthanasia appointment feel personal and peaceful.
- •Support team: Reviews describe the wider team as friendly, caring and attentive, with some owners saying staff remember their pets and offer practical help during emotional appointments.
Reviews
Google reviews show 4.7 stars from 167 reviews.
- •Many reviewers describe Ben as calm, compassionate and thorough, especially when explaining treatment plans, problems and options clearly.
- •Owners mention positive experiences across both dogs and cats, including routine visits, urgent appointments and long-term care.
- •End-of-life care remains a particularly strong theme, with feedback highlighting privacy, sensitivity and a personal approach during euthanasia appointments.
- •Overall feedback is very positive, with one brief recent 1-star review mentioning poor customer care.
Special Services
Emergency Services
