
Green Lane Veterinary Centre, located in Chester, is a highly regarded veterinary practice with a strong reputation for compassionate care. The clinic boasts an impressive 4.7-star rating from 158 reviews on Google, indicating a high level of satisfaction among its clients. The centre is also a training facility for veterinary nurses, showcasing its commitment to advancing veterinary education and care standards.
Customer reviews generally highlight the professionalism, friendliness, and compassionate nature of the staff. Naomi Jo praises the ease of making appointments and the approachable staff, while J B recounts a touching experience when the clinic provided compassionate care during the difficult time of euthanizing a pet, even offering keepsakes to help remember their beloved dog.
However, not all feedback is positive. Father Cribz's review highlights a difficult experience regarding payment flexibility, expressing disappointment over the clinic's inability to accommodate a delayed payment for an urgent euthanasia, which resulted in prolonged suffering for their pet. This isolated incident suggests that while the clinic generally provides excellent care, there may be moments when financial policies impact customer satisfaction.
Other reviews, like those from Bees Knees and Mark Taylor, reiterate the clinic's commitment to exemplary service. Bees Knees commends the clinic for its professional and attentive service when handling a guinea pig’s medical emergency, while Mark Taylor appreciates the dedication of the staff, specifically highlighting Miles and Eve for their compassionate care during a pet bereavement.
Overall, Green Lane Veterinary Centre is well-regarded for its caring staff and high-quality service, making it a reliable choice for pet owners in Chester.
Note: Showing the 5 most recent Google reviews out of 158 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Good service. Easy to make an appointment. Friendly staff.
2 months ago
I have been with Green lane vets since 2013 when I first got my pooch. As the years went by my doggo didn’t need much vet care as he was a healthy dog and full of life until recently over the weekend when we needed the vets services. Yeaterday(Mon) we took our beloved doggo and he went over rainbow bridge and the care and affection shown by the vet and the staff was comforting and we were given a card with his paw prints and some of his fur as a keepsake. Thank you for making a difficult day easier to deal with. Thank you for the care you showed our doggo also. 💙
4 months ago
I had a bad experience with this vets. I had been taking my dog and cats here for a year or so and and had spent quite a lot of money over this period. I had always paid my bill in full and had always received good care. My dog had became very ill and had become obvious she needed to be put to sleep. Unfortunately I didn't have the money for another couple of days and I was quoted nearly £300 for her to be euthanised. I asked if I could pay in 2 days and I was told no you have to go somewhere else. This meant my dog was in severe pain and distress until I got paid. I felt this was inhumane. I couldn't borrow the money off anyone and I feel that they had known us for so long that they could have given me the benefit of the doubt. After she passed I decided to take my cats elsewhere. To keep a dog in pain for that long was heart breaking.
6 months ago
Greenline vets are a brilliant company that doesn’t rip you off. Compared to some of these Nasty national parasitic companies. My guinea pig has had a tumour this week in Caergwlre they did a brilliant job On her, unfortunately, she pulled all the stitches out so two lovely girls in Chester on Saturday morning fitted us in last min and sorted her out. Very professional, attentive and completely altruistic can’t thank them enough! Glad to say, hopefully my pig is out of the woods now! Thank you so much everyone!
a year ago
I cannot recommend Green Lane Vets high enough to be honest. We have been registered with the practice for many, many years now and they have never once let us or our pets down. Their service is always exemplary. I must praise two of the team especially though, Miles and Eve, both of whom always go the extra mile - their compassion and understanding are second to none and they are both an asset to the practice. This became even more apparent when we had to say goodbye to Oscar recently....their support was very much appreciated. Thanks once again to Miles, Eve & the team! If you are considering choosing Green Lane Vets for your pet's health and care then you will not be disappointed!
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