Green Lane Veterinary Centre

- Recent feedback is mostly very positive, with owners describing the team as friendly, helpful, and easy to deal with when booking appointments. - Several comments highlight compassionate care at end of life, including thoughtful gestures such as providing a card with paw prints and fur as keepsakes. - One review gives a strong example of urgent support for a small pet, describing a last-minute Saturday appointment to deal with a guinea pig’s pulled stitches after tumour treatment.

Green Lane Veterinary Centre is a Chester practice that is part of IVC Evidensia. The clinic offers routine preventive care alongside end-of-life support, small pet treatment, and a boarding cattery, and it is also noted as a veterinary nurse training facility. Recent feedback is largely positive, with owners often mentioning helpful staff, easy appointment booking, and compassionate care at difficult moments.

Services

•Preventive and routine care: Pet Health Club® Plus with consultations included, flea and tick checks, and pet wellness screening.
•End-of-life care: Euthanasia support is mentioned by owners, including keepsakes such as paw prints and fur after saying goodbye to a pet.
•Small pet care: Reviews describe a guinea pig being treated for a tumour, then being seen urgently for pulled stitches on a Saturday morning.
•Facilities and additional services: Boarding cattery and a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

Miles and Eve are specifically praised by name for compassion and understanding, particularly during end-of-life care. Reviews also describe the wider team as friendly and helpful, including two unnamed staff members who fitted in a last-minute Saturday appointment for a guinea pig.

Reviews

Green Lane Veterinary Centre has a 4.7-star Google rating from 161 reviews.

•Recent feedback is mostly very positive, with owners describing the team as friendly, helpful, and easy to deal with when booking appointments.
•Several comments highlight compassionate care at end of life, including thoughtful gestures such as providing a card with paw prints and fur as keepsakes.
•One review gives a strong example of urgent support for a small pet, describing a last-minute Saturday appointment to deal with a guinea pig’s pulled stitches after tumour treatment.
•A negative review reports dissatisfaction over a euthanasia quote and a refusal to delay payment for two days, which the owner felt prolonged their dog’s distress.

Reviews for Green Lane Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 161 we track in total. Recent reviews may not be representative of overall sentiment.

Adele Walton

4 months ago

Jody Lowe

6 months ago

Very helpful, good customer service and everyone is just very nice and helpful

Naomi Jo

7 months ago

Good service. Easy to make an appointment. Friendly staff.

Michelle Garcia

8 months ago

J B

9 months ago

I have been with Green lane vets since 2013 when I first got my pooch. As the years went by my doggo didn’t need much vet care as he was a healthy dog and full of life until recently over the weekend when we needed the vets services. Yeaterday(Mon) we took our beloved doggo and he went over rainbow bridge and the care and affection shown by the vet and the staff was comforting and we were given a card with his paw prints and some of his fur as a keepsake. Thank you for making a difficult day easier to deal with. Thank you for the care you showed our doggo also. 💙

Father Cribz

11 months ago

I had a bad experience with this vets. I had been taking my dog and cats here for a year or so and and had spent quite a lot of money over this period. I had always paid my bill in full and had always received good care. My dog had became very ill and had become obvious she needed to be put to sleep. Unfortunately I didn't have the money for another couple of days and I was quoted nearly £300 for her to be euthanised. I asked if I could pay in 2 days and I was told no you have to go somewhere else. This meant my dog was in severe pain and distress until I got paid. I felt this was inhumane. I couldn't borrow the money off anyone and I feel that they had known us for so long that they could have given me the benefit of the doubt. After she passed I decided to take my cats elsewhere. To keep a dog in pain for that long was heart breaking.

Bees Knees

1 year ago

Greenline vets are a brilliant company that doesn’t rip you off. Compared to some of these Nasty national parasitic companies. My guinea pig has had a tumour this week in Caergwlre they did a brilliant job On her, unfortunately, she pulled all the stitches out so two lovely girls in Chester on Saturday morning fitted us in last min and sorted her out. Very professional, attentive and completely altruistic can’t thank them enough! Glad to say, hopefully my pig is out of the woods now! Thank you so much everyone!

Mark Taylor

I cannot recommend Green Lane Vets high enough to be honest. We have been registered with the practice for many, many years now and they have never once let us or our pets down. Their service is always exemplary. I must praise two of the team especially though, Miles and Eve, both of whom always go the extra mile - their compassion and understanding are second to none and they are both an asset to the practice. This became even more apparent when we had to say goodbye to Oscar recently....their support was very much appreciated. Thanks once again to Miles, Eve & the team! If you are considering choosing Green Lane Vets for your pet's health and care then you will not be disappointed!