Eden Vets Ltd. – Vets in Crewe
Clinic Overview
- Feedback is strongly positive overall, with many owners describing the team as kind, professional, reassuring, and genuinely invested in their pets' wellbeing. - Communication is a recurring strength: reviewers mention clear explanations, smooth handling of appointments, regular updates during inpatient stays, and helpful support for families during stressful decisions. - Reviews also reflect experience with more involved cases, including referrals, chronic conditions, eye surgery, PRP treatment, and inpatient care, alongside praise for home visit availability and sensitive end-of-life care.
Services
- •General and preventative care: consultations, vaccinations, neutering, and routine small-animal veterinary care.
- •Diagnostics, treatment, and referral work: reviews describe pets being investigated, diagnosed, and treated promptly, including longer-running problems and referral cases from other vets.
- •Surgery and advanced case care: dentistry and internal referral services, with review examples including eye removal surgery in a cat, ventral bulla osteotomy in a cat, and PRP treatment for an older boxer.
- •Species- and condition-specific services: cat clinics and a small animal dermatology clinic.
- •Inpatient and hospital care: owners mention regular updates during stays, including WhatsApp photos and ongoing progress reports.
- •Home visits and end-of-life support: one recent reviewer highlights home visits as a valuable option for an elderly pet, and others describe thoughtful euthanasia support including use of a family room and unhurried time with their pet.
- •Other facilities and support: out-of-hours facilities with a 24-hour telephone line, a Pet Blood Bank Donation Centre, and a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Review comments on cost are mixed: many focus on the standard of care rather than price, while a small number describe the practice as expensive or raise concerns about repeat recheck requirements for ongoing medication.
People
Named by owners in reviews are Bert, Kate, Georgie (also written as Georgia), Eve, Lucy P, George, Genevieve, Gemma Rose, Gemma F, Ginnie Jones, Nicola, Laura, Libby, Faye, Stef, Jools, and Kerry-Anne. Individual praise often centres on compassionate handling, clear explanations, help with complex cases, supportive nursing care, and warm reception or administrative support.
Reviews
Google rating: 4.9 stars from 292 reviews
- •Feedback is strongly positive overall, with many owners describing the team as kind, professional, reassuring, and genuinely invested in their pets' wellbeing.
- •Communication is a recurring strength: reviewers mention clear explanations, smooth handling of appointments, regular updates during inpatient stays, and helpful support for families during stressful decisions.
- •Reviews also reflect experience with more involved cases, including referrals, chronic conditions, eye surgery, PRP treatment, and inpatient care, alongside praise for home visit availability and sensitive end-of-life care.
- •Negative comments are limited, but a few reviewers mention higher costs, concerns about repeat medication-check policies, or occasional poor reception interactions.

