
Eden Vets Ltd., located in Crewe, is a highly regarded veterinary clinic, boasting an impressive 4.9-star rating based on 254 reviews. This strong rating, supported by numerous positive reviews, underscores the clinic's reputation for exceptional veterinary care. A notable feature of Eden Vets is its Veterinary Nurse Training facility, which indicates a commitment to both animal care and the education of future veterinary professionals.
The clinic receives consistent praise for its dedicated staff and the comprehensive care provided. One standout review highlights the exceptional service provided by Ginnie Jones, who performed a successful ventral bulla osteotomy on a cat named Hector. The review emphasizes professionalism, skill, and compassion, with detailed explanations and updates given throughout the process.
Another review commends the team for their thorough care and effective communication, particularly noting the seamless experience from initial consultation to advanced diagnostics and nursing. This continuity of care is a recurring theme in customer feedback, with clients expressing gratitude for being kept informed and reassured.
Veterinarian Lucy is specifically mentioned for her successful treatment of a long-standing ear issue in a dog named Koda, transforming his health and demeanor. Reviews frequently highlight the welcoming atmosphere and the love and care provided by the staff, which contribute to positive outcomes and client satisfaction.
Overall, Eden Vets Ltd. is lauded for its outstanding veterinary services, compassionate care, and a team that goes above and beyond to ensure the well-being of their patients and peace of mind for pet owners.
Note: Showing the 5 most recent Google reviews out of 254 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
Our cat Hector recently underwent a ventral bulla osteotomy at Eden Vets under the care of Ginnie Jones, and I cannot thank the team enough for the incredible care he received. From the very first consultation through to surgery and aftercare, Ginnie and the whole team showed such professionalism, skill, and compassion. The procedure was explained clearly, updates were given at every step, and we always felt Hector was in the very best hands. The surgery has truly been life-changing for Hector. His recovery has been excellent, and it’s amazing to see how much more comfortable and happy he is now. We were shown photographs of the surgery and were given detailed explanations that really helped us understand what he had been through, which we deeply appreciated. We are so grateful for the outstanding care and expertise at Eden Vets and would not hesitate to recommend Ginnie and the team to anyone needing specialist veterinary treatment.
4 months ago
The Team at Eden have been absolutely brilliant looking after Margs. It’s never straightforward looking after another vets pet (we are the worst worriers and know too much!) but from my initial worried messages to the reception team through to the nurses and the vets everyone has been absolutely wonderful. What reassures me most is that she has the continuity of staying at the same place for the initial consultation through to advanced diagnostics and nursing. Everyone has been so thorough, have kept me updated and been reassuring, practical and straightforward. I even got sent a little picture of her being fussed by the night nurses. Thank you very much Eden ☺️
6 months ago
Absolutely amazing vets who go above and beyond! My girl Purdy was in for over a week and the love, care and hard work given to her was incredible. They kept my updated at all times, we got to go visit her in a lovely room and was always made welcome by reception staff. I can honestly say they are the best vets around and I am so glad I got to bring Purdy home without them this wouldn’t have been possible.
6 months ago
I couldn’t be more grateful to the Eden vets team but especially Lucy for how they’ve taken care of Koda since we moved to the area three months ago. Koda was struggling with ear issues for 18 months and his previous vet were getting nowhere with him. We felt like we were going around in circles and that whatever was causing the issues was never going to be fixed. In three months Lucy met Koda for the first time and has just signed him off now with signs of issue gone. He’s nothing short of transformed, and the really telling thing is how happy and comfortable he is going to the vet now. That’s purely down to Lucy and the Eden Vets Sandbach staff. A big thank you from Faye and I, and especially Koda.
9 months ago
We are so grateful to the wonderful team at your clinic. All the vets were so kind and attentive, always keeping us updated on how everything was going. Wishing your clinic success and many happy, healthy patients in the future!
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