Pool Farm Veterinary Surgery – Vets in Crewe
Clinic Overview
- Reviewers frequently describe the team as friendly, helpful, caring and efficient, with praise for vets, nurses, reception staff and the wider practice team. - Several owners mention long-term loyalty to the practice, including clients who have used it for years and one who moved a new puppy there after many years of equine care. - Recent comments give practical examples of responsive care, including easy online booking, reminder emails, clear advice, and urgent treatment arranged quickly after a dog bite.
Pool Farm Veterinary Surgery is an IVC Evidensia practice offering both small animal and equine care, with dogs, cats and horses all mentioned by clients. It appears set up for routine appointments as well as more urgent problems, with owners describing quick access and being fitted in at short notice. Long-standing clients also highlight continuity of care, including many years of equine treatment from Sebastian and Charlotte.
Services
- •Small animal care: The practice treats companion animals including dogs and cats. Recent examples include a kitten seen for tummy issues, a new puppy’s first check, and clear advice around assessments and medication.
- •Urgent and emergency care: Emergency veterinary services are listed, and recent feedback includes a dog being seen on a Saturday morning after a bite injury, with surgery arranged straight away and completed within a few hours.
- •Equine care: The practice also sees horses, with one client describing around 15 years of care for their horses before registering a new puppy with the same team.
- •Practice support and training: The clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sebastian: Named in recent reviews for helping arrange prompt surgery for a dog with a bite injury, and also praised for many years of equine care.
- •Charlotte: Credited by a long-standing client for roughly 15 years of horse care, and part of the reason they chose the practice for a new puppy.
- •Jennifer: Named in one review about a medication return dispute; no role was stated.
Reviews
Google rating: 4.8 stars from 267 reviews. Recent feedback is overwhelmingly positive.
- •Reviewers frequently describe the team as friendly, helpful, caring and efficient, with praise for vets, nurses, reception staff and the wider practice team.
- •Several owners mention long-term loyalty to the practice, including clients who have used it for years and one who moved a new puppy there after many years of equine care.
- •Recent comments give practical examples of responsive care, including easy online booking, reminder emails, clear advice, and urgent treatment arranged quickly after a dog bite.
- •Value is a recurring theme in recent feedback, with reviewers describing the practice as good value and saying costs are explained clearly, without the “sky high” prices they associate with some other vets.
