
#2 Vet in Ellesmere Port, Cheshire
Village Vets Childer Thornton in Ellesmere Port is a highly regarded veterinary clinic, boasting an impressive 4.9-star rating from 216 reviews on Google Maps. This high score, supported by a substantial number of reviews, indicates a strong track record of customer satisfaction. The clinic is noted for its friendly and compassionate staff, with reviewers frequently highlighting the welcoming environment and the dedicated care provided to their pets.
The clinic serves as a veterinary nurse training facility and offers emergency veterinary services, ensuring comprehensive care around the clock. These specializations demonstrate a commitment to both education and urgent care, enhancing the clinic’s reputation in the community.
Customer reviews paint a picture of a supportive and professional environment. For instance, Lorann Ackers appreciated the friendly and understanding staff who catered to her anxious dog with patience and kindness. Amanda Doherty echoed this sentiment, praising the knowledgeable and compassionate service she received, especially during challenging times. Dave Dowson noted a significant positive change in his dog's behavior since switching to Village Vets, attributing it to the clinic’s exceptional service.
Despite the overwhelmingly positive feedback, there was a negative review from a customer, a kemp, who expressed dissatisfaction with the clinic's handling of an insurance claim. This isolated incident suggests that while the clinic is generally well-regarded, there may be occasional administrative hiccups.
Overall, Village Vets Childer Thornton appears to be a trusted establishment in Ellesmere Port, well-regarded for its caring staff, excellent service, and comprehensive veterinary care.
Note: Showing the 5 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
Love this vets! Staff are super friendly and understanding unfortunately my dog scrappy has had bad experiences at other vets making him very anxious but this vet’s is completely different he gets greeted with smiles, strokes and biscuits! They are never bothered about his endless nervous wees and always have a mop bucket to hand Honestly couldn’t recommend this vets more it has made my boys life so much easier and really helped my own anxiety when taking him!
4 months ago
All the staff in this practice are so kind, caring and compassionate. The vets are really knowledgeable and supportive especially in difficult times. I’ve always been able to get a same day appointment. Would recommend this practice to every pawrent
6 months ago
My dog was registered her but not anymore. I was advised by the vet for my dog to have an injection for his joint pain. I paid an admin fee for them to process the insurance claim. After the first injection. When the 2nd injection came I was told it was an on going claim. However to my surprise they hadnt even contacted my insurance and now wanted full payment from myself. Disgusting service stay well clear !!
a year ago
I dont normally do the review/feedback thing but felt I must say something about this amazing place. What a fantastic surgery I cannot recommend this place highly enough the staff are amazing the advice help and treatment is outstanding. My dog used to be so nervous about vets visits since I've changed practises and moved to Village Pets the difference in Cassie is remarkable ❤❤❤ If ever I get poorly im coming here lol 😆
a year ago
Lovely clean welcoming area. Excellent, comforting handling of my dog. Questions patiently handled and great explanation of treatment needed. Thank you, would highly recommend.
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