Dog & Cat Vets in Golborne

## Summary Golborne Veterinary Centre appears to operate as part of the **Bryn Vets** group (the clinic website content references “Bryn and Golborne Veterinary Centre” and uses the brynvets.co.uk domain). Based on the information available, the practice covers routine appointments as well as more serious consultations (including end-of-life care), and offers **24/7 access to an online vet** via its **Pet Health Club Plus** plan. Decision-relevant details owners mention include: - Vets described as **thorough and clear** in explaining options, with time spent listening to concerns in some visits. - Practical support from the team, such as **helping an elderly owner to/from the car with a heavy pet crate**. - Mixed experiences around communication and sales: some reviews describe a **brusque manner**, a **chaotic waiting room and long wait without updates**, and feeling **pressured to buy treatments/products**. ## Services Services and capabilities mentioned in the available website/reviews include: - **General consultations** (check-ups and illness visits) - **Diagnosis and treatment** (owners reference both routine and serious/sad visits) - **Euthanasia / end-of-life care** (described in one recent negative review and referenced generally by another reviewer) - **Imaging discussed**: **X-ray and scan** results were referenced by an owner (including a complaint about how images were shown) - **Prescriptions** (one owner specifically mentions a prescription appointment) - **Pet Health Club Plus**: includes **24/7 access to an online vet** (as stated on the clinic website) ## Pricing - One reviewer reports **a prescription appointment costing over £110**. (No other prices were provided in the information available to us.) ## People - **Lindsay** (role not stated): described by a reviewer as **very thorough** and **clear about what is best** for the pet. - Other vets (unnamed): some owners describe vets as **gentle but thorough** and making a dog feel relaxed; others report a **brusque manner**, limited reassurance for a nervous dog, and feeling rushed. ## Reviews **Google rating: 4.7 stars from 263 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Thorough explanations and exams**: several owners say vets explain things clearly and are thorough in examinations. - **Kindness and practical help**: one owner highlights staff helping them with a heavy crate to and from the car; others describe sympathetic handling across routine and difficult visits. - **Cleanliness and environment**: one review notes the practice is **very clean**. - **Communication and sales pressure concerns (conflicting theme)**: two negative reviews describe long waits without updates, a brusque manner, and feeling the consultation focused on selling treatments/products. - **Dissatisfaction during serious illness/end-of-life**: one owner recounts doubts about whether everything possible was done and was unhappy with how imaging was handled and the focus of the conversation close to euthanasia.