Bollington Vets Ltd

Services

• •General small-animal care: routine consultations, medical investigations and surgery are listed by the practice.
• •Preventive and routine treatments: recent reviews mention kittens being neutered, microchipped, wormed and given flea treatment, as well as nail clipping for dogs and guinea pigs.
• •Day procedures and ongoing treatment: owners describe pets being cared for through longer daytime procedures, with particular praise for handling timid or frightened animals.
• •Referral when needed: one owner credits the practice with identifying a serious problem quickly and arranging onward referral.
• •Pet travel support: the practice is noted for helping with travel paperwork and preparation, including support by email and in person for a dog travelling to Australia.
• •Emergency arrangements and training role: in an emergency, clients are advised to use the usual phone numbers and follow the answerphone instructions; the clinic is also noted as a Veterinary Nurse Training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Written feedback says little about everyday pricing, though one reviewer disputes a charge for blood tests they say were not carried out.

People

• •Ella: praised for helpful, reassuring support with pet travel paperwork, both by email and in person.
• •Claire (vet): thanked for staying in touch after a puppy was diagnosed and referred for further care.
• •Emma (vet) and Clare: named positively by an owner who felt their XL Bully was welcomed and well looked after.
• •Wider team: reviewers regularly speak well of the vets, nurses and reception staff for being friendly, helpful and good with anxious pets.

Reviews

Google rating: 4.8 stars from 243 reviews.

• •Positive comments often describe the team as friendly, caring, experienced and easy to deal with.
• •Several owners highlight calm handling of nervous animals, including a very frightened cat, a timid rescue cat and pets staying in for longer procedures.
• •Recent praise also includes routine treatment for two kittens, with one owner thanking the clinic after neutering, microchipping and parasite treatment.
• •Negative feedback is concentrated around two nail-clipping visits where owners say their animals bled and were distressed, alongside one complaint about a disputed blood-test charge and another about the handling of a found cat whose chip details were incorrect.