Birch Heath Veterinary Clinic

Took my pet hedgehog here as was severely ill & my usual vet was away, to be honest it felt like a completely wasted trip. I got charged double what I normally would for a consultation and given 0 expertise or help just pointed out the obvious. Was told it was old so would probably die soon anyway & they literally just looked at him and said couldn’t tell what wrong with him from looking at him? Well neither could I from literally looking at him hence why I brought him the vet. Was charged a fortune for this consultation I was told it was because of the ‘exotic training they do’ expect I left with no insight into what was wrong and sent with antibiotics on my way. I have absolutely no issues paying expensive prices for an exotics vet knowledge except I was given no knowledge. Took my hedgehog to another vet couple weeks later who actually checked it up properly and felt a lump and then sent my hedgehog for a scan and told me my hedgehog had cancer in its chest. (All this cost less than a ‘consultation’ at birch heath) I have no idea if they are better with other exotic animals, but based off my experience I would not return again tbh.

Awful experience charged double for what my old vet charged also was questioned about how im looking after my dog very disrespectful coming from someone who has qualifications in animal care and an equine science degree ! Won't be returning

I have recently taken my budgie to Birch Heath Vets to see Dr Jack. The service is brilliant from calling reception staff, to the compassion & care received by the vet & nurses. It's so hard to find avian vets & it's around a 2hr round trip to Tarporley, but I wouldn't go anywhere else! It's so important to see an avian/exotic Vet specialist for a budgie, they are so knowledgeable & professional. There is so much compassion & clear care for the animals seen at Birch Heath, I really can't thank them enough & fully recommend. Thank you to all the team. X

I have recently taken my budgie to Birch Heath Vets to see Dr Jack. The service is brilliant from calling reception staff, to the compassion & care received by the vet & nurses. It's so hard to find avian vets & it's around a 2hr round trip to Tarporley, but I wouldn't go anywhere else! It's so important to see an avian/exotic Vet specialist for a budgie, they are so knowledgeable & professional. There is so much compassion & clear care for the animals seen at Birch Heath, I really can't thank them enough & fully recommend. Thank you to all the team. X

We use Birch Heath Vets for our rescue flock of budgies at Budgie Rescue Wirral. Staff are very compassionate, helpful & welcoming. We have mostly seen vet Dr Jack; he has been wonderful treating our poorly birds & giving general advice. Their level of care, professionalism & compassion goes above & beyond. Reception staff are very helpful & caring from the moment you call or arrive, nothing is too much trouble. We travel around 1hr each way to get to Birch Heath because avian vets are so hard to come by! They are obviously worth the trip & we wouldn't go anywhere else. Many other vet practices don't understand domestic birds & we urge anyone with an exotic pet to carefully consider where they seek medical treatment for their pets if they want to give them the best chance. We'd fully recommend their avian services! Thank you to all the team of vet staff, nurses, & reception staff at Birch Heath Vets!

We use Birch Heath Vets for our rescue flock of budgies at Budgie Rescue Wirral. Staff are very compassionate, helpful & welcoming. We have mostly seen vet Dr Jack; he has been wonderful treating our poorly birds & giving general advice. Their level of care, professionalism & compassion goes above & beyond. Reception staff are very helpful & caring from the moment you call or arrive, nothing is too much trouble. We travel around 1hr each way to get to Birch Heath because avian vets are so hard to come by! They are obviously worth the trip & we wouldn't go anywhere else. Many other vet practices don't understand domestic birds & we urge anyone with an exotic pet to carefully consider where they seek medical treatment for their pets if they want to give them the best chance. We'd fully recommend their avian services! Thank you to all the team of vet staff, nurses, & reception staff at Birch Heath Vets!

Always looked after our Whippet so well at this vets. In particular, Amber Summers the vet nurse is so good at explaining everything and making sure our dog is well looked after. I would recommend anyone taking their pet to see her. Thank you!

Always looked after our Whippet so well at this vets. In particular, Amber Summers the vet nurse is so good at explaining everything and making sure our dog is well looked after. I would recommend anyone taking their pet to see her. Thank you!

Thank you to all the lovely ladies who cared for Freddie our fluffy bunny who became Mr Fred the name given to him by Leanne. Unfortunately the heart breaking time came when we had to say goodbye to Mr Fred, the emotional support we received was priceless. We cannot thank the team enough. We collected Mr Fred's ashes yesterday, he is now home where we remember him fondly every single day. Thanks again Birch Heath ladies 💕

I can’t thank the team here enough for the incredible care and compassion they’ve shown both me and my bearded dragon, Maya. Over the course of many vet visits and even surgery, they were consistently supportive and professional. Sadly, on Thursday, 17th April, I had to make the difficult decision to say goodbye to Maya due to cancer. I’d like to give a special thank you to Suzetta, whose kindness and dedication stood out throughout our journey. She showed genuine care not only for Maya but also for me as a pet owner. Suzetta is a true asset to the practice, and I’ll always be grateful for her support. Wishing Suzetta and the rest of the team all the best in the future—thank you for everything.