The Firs

Services

• •Routine and preventative care: annual vaccinations, health checks, pre-vaccination examinations, and general wellbeing advice form part of the clinic’s regular offering. Reviews also mention prompt reminders and clear appointment communication.
• •Puppy care: first vaccinations, microchipping, vet checks, and weighing are all covered, with one owner describing a relaxed visit for a litter of eight puppies who stayed settled throughout.
• •Urgent and same-day appointments: owners describe the team fitting in emergency cases, including a holiday appointment that involved a full health check as well as liaison with the pet’s usual vet.
• •Ongoing support and health management: reviews mention a Pet Health Plan and a complimentary weight clinic used to support a dog’s longer-term health.
• •End-of-life support and emergency arrangements: owners repeatedly mention sensitive help with euthanasia and difficult cancer cases, while the wider group provides dedicated emergency care around the clock every day of the year.
• •Training role: the clinic is a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Abigail (veterinarian): praised for kind, considerate support during a dog’s euthanasia.
• •Fiona (vet): mentioned for clear communication, compassionate handling of a cancer case, and supportive end-of-life care.
• •Jo (team member): named by a puppy owner after a calm, well-organised first vaccination and microchipping visit.
• •Wider team: reception staff, nurses, and vets are regularly described as friendly, professional, informative, and patient with nervous pets.

Reviews

Google rating: 4.8 stars from 88 reviews. Recent feedback is very positive overall.

• •Owners often describe a warm, friendly atmosphere, with pets appearing relaxed during appointments and nervous dogs handled patiently.
• •Communication is a recurring strength, with reviews mentioning helpful reminders, informative reception staff, and vets who explain findings clearly.
• •Several reviews highlight thorough care, from detailed pre-vaccination checks to urgent appointments that included a broader health assessment when needed.
• •Compassion stands out strongly in difficult moments, particularly around euthanasia and serious illness, where staff are described as kind, considerate, and supportive.