Andale Vets – Vets in Widnes
Clinic Overview
- Recent reviewers regularly describe the team as friendly, attentive, professional and reliable. - Reception staff are often praised for being helpful and accommodating, and several owners mention being able to get appointments within the same week. - Clinical care is a strong theme, with positive comments about surgery, neat wound healing, thorough answers to questions and the way staff look after pets with kindness.
Services
- •General veterinary care for common household pets: The practice sees cats, dogs, rabbits, guinea pigs, ferrets and hamsters.
- •Routine and urgent care: Emergency veterinary services are listed by the practice, and it notes that out-of-hours consultations are not included in standard plans.
- •Preventive healthcare: Pet Health Club® plans are offered.
- •Surgery and aftercare: Reviews describe multiple anaesthetics and operations for one dog, with particular praise for neat healing, clear communication and attentive follow-up.
- •Support for anxious pets: Owners have highlighted calm handling for nervous animals, including regular desensitisation-style “cuddle therapy” visits to help one dog become more comfortable attending the practice.
- •Nursing and additional appointments: A veterinary nurse training facility is listed in the clinic information, and an international pet passport appointment has also been mentioned by a reviewer.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mathew Houghton: frequently praised in reviews as a favourite vet, with owners describing him as reassuring, professional and clear.
- •Charlotte: highlighted as a cat vet nurse with a calm, affectionate manner that helped one usually unsettled cat stay relaxed during visits.
- •Bronwen: credited with running regular “cuddle therapy” sessions that helped a dog become less stressed about coming to the practice.
Reviews
Andale Vets has a 4.7-star Google rating from 484 reviews.
- •Recent reviewers regularly describe the team as friendly, attentive, professional and reliable.
- •Reception staff are often praised for being helpful and accommodating, and several owners mention being able to get appointments within the same week.
- •Clinical care is a strong theme, with positive comments about surgery, neat wound healing, thorough answers to questions and the way staff look after pets with kindness.
- •A small amount of negative feedback mentions waiting past the appointment time and dissatisfaction with one international pet passport visit.

