
Halton View Veterinary Surgery, located in Widnes, is a well-regarded clinic offering a range of veterinary services, including emergency care. The clinic has garnered a Google rating of 4.4 stars from 30 reviews, indicating a generally positive reception from clients.
The feedback from clients highlights several key strengths and a few areas of concern. Notably, Mick Hatton and Jenny Leech, both long-term clients, praise the clinic for its friendly and courteous staff, particularly lauding the care provided to their pets over the years. Jenny Leech's review underscores the clinic's ability to maintain high standards of care consistently, as she shares her positive experiences with both her cat and dog over 17 years.
Another reviewer, Joanne Mines, appreciates the commitment and reasonable pricing offered by the clinic, particularly mentioning Alex, a vet noted for his dedication and care. This suggests a personalized approach to pet care that resonates well with clients. However, she does express a desire for more specialized dental services, highlighting a potential area for expansion.
Conversely, James Greene and Paul Fenney's reviews provide a more critical perspective. James mentions a decline in service quality, particularly with administrative interactions, despite his positive experiences with vets Alex and John. Paul Fenney reports a distressing experience where his concerns about his dog's health were not adequately addressed, leading to a tragic outcome.
Overall, Halton View Veterinary Surgery appears to be a reliable choice for pet owners, particularly for routine care and emergencies. However, potential clients might consider discussing specific health concerns openly to ensure they receive the most comprehensive care possible.
Note: Showing the 5 most recent Google reviews out of 30 we track in total. Recent reviews may not be representative of overall sentiment.
2 years ago
The vet and receptionist both very friendly and courteous. A pleasure to do business with the surgery and main thing is the cat seemed happy and pleased with his reward of a dreamies chew stick.😺😺
3 years ago
Been registered for over 17 years, first with our cat, now with our dog. Very sadly our cat had to be put to sleep 2 years ago as he became very unwell. He was always very well cared for by the all the vets at Halton View and Penketh over the years, we used to visit regularly as he had asthma. We have had a few visits recently with our dog to be spayed and vaccinated and she is also very well looked after
4 years ago
Until recently would have been a 5 star review Alex & John are great vets. And l had been registered with maple for years 8 +. I thought I’d never go anywhere else but recent experiences almost a year after losing my dog haven’t been great mainly due to the way I’ve been dealt with on the phone. Also I’ve just rescued a dog wanted to get him weighed but was told I had to be registered. Maybe time to look elsewhere. Alex and John superb and knowledgeable though!!
6 years ago
Halton view vets . Alex there is totally commited , trying to help all he can with my guinea pig. very reasonable prices and a vet who really cares then this is the place. I just wish they specialised more in dentistry which I need but then the prices would more than double. Receptionists nice place small but very friendly which I like
8 years ago
Took my dog bilo to them twice in the two weeks leading upto his death with his bloated stomach. Both times they said he was fine. He died in my arms yesterday.
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