Broom Cottage Veterinary Surgery

Recent feedback also speaks warmly about the wider vets, nursing team and reception team, describing them as friendly, welcoming and clear in their communication.

Broom Cottage Veterinary Surgery is a Wilmslow practice that is part of VetPartners. It provides first-opinion care for dogs, cats and rabbits, with out-of-hours cover 365 days a year through Beech House Veterinary Centre and referral access to Oakwood Veterinary Referrals. Recent feedback is largely very positive, with owners often praising clear explanations, gentle handling and compassionate support during difficult visits, though one review raised concerns about fees and treatment recommendations.

Services

•Routine veterinary care: vaccinations, routine check-ups and neutering are listed among the clinic’s core services.
•Nurse and support clinics: the practice offers nurse clinics, with reviews specifically mentioning nail clipping.
•Pet types seen: the clinic cares for dogs, cats and rabbits. Recent reviews include examples such as support for a cat with an inflamed skin condition, ongoing care for a very poorly cat, and treatment for a dog in pain and frightened at the appointment.
•Appointments and follow-up: owners mention being able to get a next-day appointment for a cat skin flare-up, and one reviewer appreciated having extra requested tasks completed in the same visit rather than needing to rebook.
•Emergency and referral arrangements: out-of-hours care is available 365 days a year through Beech House Veterinary Centre, and the practice has access to Oakwood Veterinary Referrals for referral care.
•Travel paperwork: Animal Health Certificates are listed as a service.

Pricing

No published pricing information is currently available for this clinic.

People

•Mairéad (vet): praised as thorough and gentle with a dog that was in pain and frightened; one owner was especially grateful that she completed additional requested tasks in the same appointment.
•Eleanor and Debbie: singled out for their kindness and support during recent visits, including difficult periods after losing pets.
•Lucy: mentioned as being particularly good at nail clipping.
•Katie Head: mentioned in one review as having left the organisation.

Recent feedback also speaks warmly about the wider vets, nursing team and reception team, describing them as friendly, welcoming and clear in their communication.

Reviews

Google rating: 4.7 stars from 90 reviews.

•Many reviewers describe the team as friendly, caring and professional, including long-standing clients who say they have stayed with the practice for years.
•Clear explanations are a strong theme, with owners saying options and findings were talked through carefully, including for a very unwell cat and for a cat with a skin flare-up.
•Reviews suggest the clinic is often good at making visits easier for pets, with comments about gentle handling, a nervous cat being put at ease, and even one owner saying their dog likes going to the vet.
•Support during difficult times is mentioned repeatedly, including care around pet loss and a sympathy card sent after a cat died. One negative review stands out, alleging a focus on fees, repeated dental recommendations, and being asked to book a separate paid consultation for an ear problem noticed during a booster appointment.

Reviews for Broom Cottage Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 90 we track in total. Recent reviews may not be representative of overall sentiment.

penny Cranston

3 months ago

In 14 years I’ve only had one not great experience but with a locum vet - apart from that Broom Cottage have been fantastic- professional, caring with animals and owners If they continue as they are and always have been I wouldn’t dream of going anywhere else

Richard Thompson

Friendly and efficient. My dog actually likes going to this vet 👌👌

Cecilia Gartell

4 months ago

DOUGLAS MICHAEL STEEL

5 months ago

First class service all the staff are very polite everything is explained to you and your pet comes first

Doug Hogg

We cannot speak highly enough of the staff at Broom Cottage vets surgery in Wilmslow. They are warm caring and very professional and have supported us through the devastation of losing pets as well as taking new pets on. Over the years we have used a number of Vets and we can confidently say that the staff at Broom Cottage are the very best. The nursing and reception team welcome everyone as if they were Long lost friends and the Vets have all been wonderful, caring, Gentle, and professional with both us and our pets. In particular we would single out Mairéad, Eleanor and Debbie who have looked after us and been truly wonderful on our recent visits but not at the expense of the rest of the team who are equally wonderful. Thank you one and all for supporting us, it means so much more than you can imagine ❤️❤️❤️

Nick

8 months ago

I was getting worried about a skin condition that had inflamed on my cat and I was able to get an appointment for the next day. The vet was very friendly, sympathetic and helpful. She explained everything clearly and gave me great advice😁. Thanks again from Felix 🐈‍⬛

Michelle Devereux

I took my dog Ambrose to see Mairead yesterday at Broom cottage, our regular vets, and I hadn’t met her before and was very pleased we did. Mairead was thorough and very gentle with Ambrose who was in pain and very frightened. I mentioned he needed a few things extra doing but we would rebook but she did it all there and then. We were very grateful. All the vets at the cottage are lovely as is Lucy who I didn’t get to see, she is particularly good at doing nails. Overall it’s the best vets around. I have been going for years, since my cat was alive, when she passed away they sent me a card which I will never forget ❤️

Stacey Rowley

10 months ago

After years of using Broom Cottage for my 2 Westies, I have had no choice but to move to Woodcroft today due to poor service and Revenue focus. We would usually see Katie Head Vet and Practice Manager, who sadly I was told has left the organisation, but it does make a lot of sense now, as it appears standards have slipped. This is the 2nd time we have met with a newer albeit underwhelming Vet, who on both occasions appears to be more focussed about increasing revenue than animal care. It was recommended on both previous visits, in a very “rehearsed” speech fashion, that both dogs require dental procedures to clean their teeth, then followed the scare mongering speech, that if left, they may need extractions ( 1 dog is 6 years old). First time around, I did request a quotation and never received this on email as promised, when I did say I hadn’t received it, the response was rather clipped “I’m surprised as known around here for my diligence”. Furthermore, I was then told they were overweight which can lead to arthritis and other health complications. The Vet was about to administer the booster and kennel cough, when I mentioned my dog had been itching her ears, the vet looked and said she had a severe ear infection and I would need to rebook ANOTHER consultation as that would fall into another consult fee and the appointment today was for boosters only. Absolutely stunned, a vet practice confirming your pet has a severe ear infection, however can’t treat today, so we have to rebook another day as it’s another consultation/fee? Revenue focus over care by this particular Vet. We’ve always thought the receptionists, nurses, other vets we’ve met over the years have been wonderful, it’s a real shame.