Dog & Cat Vets in Wilmslow

## Summary The Vet’s Place is a small-animal practice offering routine care plus diagnostics and surgery, with emergency care also listed. From the clinic’s own service list, it’s set up for everyday consultations, preventive care, imaging (X‑rays/ultrasound), and dental checks, and it also sees a range of small pets beyond cats and dogs (including rabbits and small mammals). In the latest reviews available to us, owners repeatedly mention fast help for urgent issues (one dog with something lodged in the mouth was seen within ~15 minutes and treated) and appointments that don’t feel rushed, with vets taking time to explain what’s happening. ## Services - Consultations for dogs and cats - Care for cats, dogs, rabbits, guinea pigs, ferrets, and hamsters - Nurse clinics - Vaccinations - Neutering and other surgeries - Diagnostic imaging: X‑rays and ultrasound - Dental checks - Emergency veterinary services are listed by the clinic - Veterinary nurse training facility (listed in clinic data) ## People - **Mike** (vet; role not explicitly stated, but referenced by name in a review): described as “utterly incredible,” with an owner noting consistently high standards “year on year,” and that he is “never in a rush to get the next patient in.” - **The wider vet team**: multiple reviewers mention clear explanations (“take the time to thoroughly explain everything”), long-term continuity of care for multiple dogs, and attentiveness with a new puppy. ## Reviews **Google rating: 4.9 stars from 179 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast response for urgent problems:** a dog with something lodged in their mouth was reportedly seen within 15 minutes and treated. - **Time spent in appointments:** owners mention vets not rushing and taking time to explain what’s going on. - **Trust built over repeated visits:** reviewers describe the practice looking after multiple dogs over many years and consistently acting in the animals’ best interests. - **Good first experiences for new pets:** one owner highlights attentive care for a new puppy.

## Summary Broom Cottage Veterinary Surgery is part of the **Willows Vet Group** and is set up for routine pet care (check-ups, vaccinations, neutering and nurse clinics) plus access to **out-of-hours cover 365 days a year** and onward referral within the same group if needed. The practice is **RCVS Small Animal Practice accredited**, and it’s also listed as a **veterinary nurse training facility**. In the latest reviews, owners repeatedly describe clear explanations and time spent talking through options (including for a cat that had been “really poorly”). Several reviews also mention practical, experience-based touches—such as **next-day appointments for a cat skin flare-up**, being able to **get extra requests done in the same visit**, and the team sending a **sympathy card after a pet died**. One recent review conflicts with this tone, alleging a “revenue focus,” repeated recommendations for dental work, and being asked to **book (and pay for) a separate consultation** to treat an ear infection noticed during a booster appointment. ## Services From the clinic website summary and the latest reviews, Broom Cottage Veterinary Surgery provides: - **Vaccinations** and routine **check-ups** - **Neutering** - **Animal Health Certificates** - **Nurse clinics** (including nail clipping mentioned in reviews) - Care for **dogs, cats and rabbits** - **Out-of-hours care 365 days a year**, with emergency services provided through **Beech House Veterinary Centre** (as stated on the website) - Access to a dedicated referral centre, **Oakwood Veterinary Referrals** (as stated on the website) ## People Named team members mentioned in reviews include: - **Mairéad (vet)** – described as thorough and gentle with a dog that was in pain and frightened; one owner appreciated that she completed additional requested tasks during the same appointment rather than rebooking. - **Eleanor** and **Debbie** – singled out (along with others) for support during difficult visits, including after the loss of pets. - **Lucy** – noted by an owner as particularly good at **nail clipping**. - **Katie Head (head vet and practice manager)** – mentioned in a critical review as having left the organisation. Across multiple reviews, owners most often describe staff who: - **Explain findings and options clearly**, including giving advice for a cat’s inflamed skin condition and discussing options for a very unwell cat. - Help make visits easier for **nervous cats**, with one owner noting their cat seems less fearful of vet visits due to staff handling/attitude. ## Reviews **Google rating: 4.6 stars from 88 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Communication and explanation:** multiple owners say the vet/team explained everything clearly and talked through options (including during ongoing treatment for a very poorly cat). - **Appointment access and getting things done:** one owner reports being offered a **next-day appointment** for a cat’s skin flare-up; another appreciated that extra requests were handled in the same visit. - **Supportive during end-of-life and bereavement:** several reviews mention compassionate support when pets were lost, including a **sympathy card** sent afterward. - **Negative outlier about fees and recommendations:** one recent 1-star review alleges a “revenue focus,” repeated dental procedure recommendations with warnings about extractions, a requested quote not arriving by email, and being told to **book/pay for a separate consultation** to treat an ear infection noticed at a vaccine appointment.

## Summary Woodcroft Veterinary Group is part of a group of six practices with a dedicated veterinary hospital (operating since 1976), offering routine, referral and emergency care. The website describes hospital-level facilities including separate cat and dog wards, six operating theatres, on-site CT plus imaging (x‑ray, ultrasound), lab facilities and a visiting MRI service. In recent reviews, owners most often mention calm handling for nervous pets, thorough examinations with clear treatment plans, and practical follow-ups such as appointment/treatment reminders. A minority of reviewers report long waits for appointments and communication that can feel overly worst‑case or not tailored to a client’s circumstances. ## Services Based on the clinic website summary and recent reviews, services and capabilities mentioned include: - **Routine and preventative care:** health check-ups, annual vaccinations, flea and worm control. - **Emergency care:** emergency care is stated on the website (details of out-of-hours arrangements aren’t provided in the available text). - **Referral-level care and hospital facilities:** large inpatient wards with **separate wards for cats and dogs**, **six operating theatres**, and diagnostics including **CT**, **x‑ray**, **ultrasound**, and **lab facilities**, plus a **visiting MRI** service. - **Species seen (per website):** dogs, cats and rabbits. - **End-of-life support:** a review describes keepsakes being offered after a pet died (paw prints, nose print, and a small fur clipping), along with a condolence card. ## People - **Reception team:** repeatedly mentioned for a warm welcome and helpful, friendly interactions on arrival. - **Vets/nurses (not named in the available text):** - Owners describe vets giving **thorough examinations** and **advice**, and helping pets stay calm (including anxious cats and nervous dogs). - One owner appreciated a vet who “knew exactly what was going on” and offered a clear solution and treatment plan. - A dissenting review describes communication that can feel **condescending**, focused on worst-case scenarios, and not always framed collaboratively around the owner’s constraints. ## Reviews **Google rating: 4.5 stars from 58 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Calm, low-stress visits are frequently mentioned (nervous dogs accommodated; an anxious cat remained unexpectedly calm). - Owners often highlight **thorough examinations** and vets explaining a treatment approach that felt appropriate. - Practical support shows up in multiple reviews, including **regular reminders** for appointments/treatments. - End-of-life care is described in detail by one reviewer, including **keepsakes** (paw and nose prints, fur clipping) and a condolence card. - Some negative signals: **long waiting times** for appointments in one review, and another describing information delivery as overwhelming or skewed toward worst-case/most expensive options rather than tailored choices.

## Summary Woodcroft Veterinary Group describes itself as a group of six practices with access to a “state-of-the-art” veterinary hospital, set up for everything from routine appointments through to emergency care, with on-site imaging and surgical facilities (including six operating theatres, CT, X‑ray, ultrasound, lab facilities, and a visiting MRI). Ownership (independent vs corporate) isn’t stated in the available information. From the latest reviews available to us, owners repeatedly mention: - fast response and triage (email reply followed by a phone call, diagnosis, and an appointment arranged) - support for nervous pets (staff taking time to build rapport and help dogs feel comfortable) - thorough exams and clear explanations (including with cats who are wary of strangers) - follow-up calls after appointments, plus quick handling of pet insurance paperwork ## Services Based on the website summary and reviews, the clinic/group offers: - Routine treatments and health check-ups - Vaccinations (including booster injections mentioned in reviews) - Flea and worm control - Emergency care (stated on the website) - Care for dogs, cats, and rabbits (stated on the website) Facilities/capabilities described on the website include: - Large hospital wards, with separate wards for cats and dogs - Six operating theatres - Diagnostic imaging: CT scanner, X-ray, ultrasound - In-house lab facilities - Visiting MRI service ## People Individual clinicians aren’t named in the available material, but reviews describe the team’s approach in ways that may matter if your pet is anxious or hard to handle: - Staff “made time to build a rapport” with a nervous rescue dog, helping him feel comfortable during visits. - A vet treating a cat was described as calming, taking time to thoroughly examine her and explain findings. - Owners also mention phone-call follow-ups after appointments, and pet insurance claims being completed quickly. ## Reviews **Google rating: 5 stars from 27 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Speed of response and getting seen: one owner described an immediate email reply, followed by a phone call, diagnosis, and appointment arranged. - Handling nervous pets: multiple reviews mention patience and taking extra time to calm anxious dogs and build rapport. - Thoroughness and communication: owners cite careful examinations and explanations of findings. - Aftercare/administration: follow-up phone calls are mentioned, as is quick turnaround on pet insurance claims.

## Summary Wright and Morten Veterinary Group LLP is an RCVS-accredited practice treating small animals, equines and farm animals, with medical, surgical and preventative care listed on its website, plus emergency care “for all species.” Reviewers most often describe long-term use (6–20+ years) and day-to-day service touches such as same-day call-backs, quick responses to emailed photos, and being kept updated about treatment plans and *extra charges* during “serious treatments.” One reviewer also notes fees have risen “by way more than inflation” over the past two years. ## Services - **Small animal care** (website): medical care, surgical care, preventative care. - **Equine care** (website): routine and emergency equine care. - **Farm animal care** (website): veterinary care for farm animals (medical/surgical/preventative services listed across the practice). - **Emergency care** (website): stated as available “for all species.” - **Complex/serious treatment episodes** (reviews): owners mention pets receiving “serious treatments” with ongoing updates and discussion of additional costs as they arose. ## Pricing - One reviewer reports that **charges have increased over the past two years**, describing rises as “by way more than inflation or incomes.” No specific prices are provided in the available information. ## People - **George (vet)** (review): mentioned alongside a “5 star service” experience. - **Sally** (review): named as part of a standout visit (role not stated). - **Natalie and Debbie (reception)** (review): credited with being consistently welcoming and helpful; one owner highlights **same-day call-backs** and **same-day responses to emails/photos**. - **Georgia and the nurses** (review): thanked for support around the loss of a dog, including a **handwritten card, paw prints, and “forget me not” seeds**. ## Reviews **Google rating: 4.7 stars from 53 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term loyalty is common (owners mention using the practice for **6, 16, 17, and 20+ years**). - Communication and follow-through: **same-day call-backs**, and **responses to emailed photos within the same day**. - Clearer cost communication during treatment: being **kept informed** and **updated about extra charges** during more serious care. - Handling anxious pets: one owner says their **anxious dog** was “well looked after.” - Bereavement support: a family received **paw prints and a handwritten card** after their dog died. - Costs: at least one owner flags that **fees have risen significantly** compared with inflation/incomes.