Woodcroft Veterinary Group

Woodcroft Veterinary Group is part of a group of six practices with a dedicated veterinary hospital (operating since 1976), offering routine, referral and emergency care. The website describes hospital-level facilities including separate cat and dog wards, six operating theatres, on-site CT plus imaging (x‑ray, ultrasound), lab facilities and a visiting MRI service. In recent reviews, owners most often mention calm handling for nervous pets, thorough examinations with clear treatment plans, and practical follow-ups such as appointment/treatment reminders.

Services

Based on the clinic website summary and recent reviews, services and capabilities mentioned include

•Routine and preventative care: health check-ups, annual vaccinations, flea and worm control.
•Emergency care: emergency care is stated on the website (details of out-of-hours arrangements aren’t provided in the available text).
•Referral-level care and hospital facilities: large inpatient wards with separate wards for cats and dogs, six operating theatres, and diagnostics including CT, x‑ray, ultrasound, and lab facilities, plus a visiting MRI service.
•Species seen (per website): dogs, cats and rabbits.
•End-of-life support: a review describes keepsakes being offered after a pet died (paw prints, nose print, and a small fur clipping), along with a condolence card.

People

•Reception team: repeatedly mentioned for a warm welcome and helpful, friendly interactions on arrival.
•Vets/nurses (not named in the available text)
•Owners describe vets giving thorough examinations and advice, and helping pets stay calm (including anxious cats and nervous dogs).
•One owner appreciated a vet who “knew exactly what was going on” and offered a clear solution and treatment plan.
•A dissenting review describes communication that can feel condescending, focused on worst-case scenarios, and not always framed collaboratively around the owner’s constraints.

Reviews

Google rating: 4.5 stars from 58 reviews. “”

•Calm, low-stress visits are frequently mentioned (nervous dogs accommodated; an anxious cat remained unexpectedly calm).
•Owners often highlight thorough examinations and vets explaining a treatment approach that felt appropriate.
•Practical support shows up in multiple reviews, including regular reminders for appointments/treatments.
•End-of-life care is described in detail by one reviewer, including keepsakes (paw and nose prints, fur clipping) and a condolence card.
•Some negative signals: long waiting times for appointments in one review, and another describing information delivery as overwhelming or skewed toward worst-case/most expensive options rather than tailored choices.

Reviews for Woodcroft Veterinary Group

Note: Showing the 5 most recent Google reviews out of 58 we track in total. Recent reviews may not be representative of overall sentiment.

Sadie Dolan

in the last week

Warm welcome on entering the practice from the staff. Staff friendly, well presented and smart in their uniform. 😊😊

Melanie Vockerodt

a week ago

The staff are friendly and caring, but I waited a very, very long time before I finally saw the vet. I arrived 10 minutes before my appointment which was 12pm and only got in to see the vet at 12.29pm. I had another appointment at 1pm so was getting anxious. It made me late for the rest of my day. The vet did apologised for the wait but it still created upheaval to my day…

Samantha Power

I’ve been using Woodcroft Veterinary Practice for over three years and I haven’t been disappointed the staff are professional, thorough and caring, I would definitely recommend them.

Dawn Wright

Our visit to Woodcroft in Handforth with our cocker spaniel Buddy was amazing Buddy was calm and received with affection and support from all the staff. The vet was amazing she knew exactly what was going on with Buddy and offered the best solution and treatment for him.

Elaine

a month ago

Great appointment with the vet who gave a thoriugh examination, some advice and looked after my pet well. Friendly reception and prompt vusit.

Kristian Lyndon

I appreciate the care and professionalism at this practice and the attention given to the animals. However, I’ve sometimes felt that the way information is presented can come across as a little condescending, and often focused on worst-case scenarios. This can feel overwhelming and anxiety-inducing, especially when trying to make the best decision for a pet. I also feel there could be more consideration for tailoring advice to each client and their individual circumstances, rather than defaulting to what sometimes feels like a “one-size-fits-all” or “most expensive” approach. It would be really helpful if vets asked more questions about what would work best for the client and their current situation. A “what can we do to help you help your pet?” approach would feel much more supportive, focusing on the carer’s perspective as well as the pet’s needs. Overall, I’m grateful for the care provided, but I believe the client experience could be improved with a more compassionate and collaborative communication style

Amanda Watson

2 months ago

I’ve had a bad experience with a few vets but Woodcroft have given me the confidence back to trust them with my hairy family members. Molly has a good experience when she goes in from meeting the reception team to being checked by the vet. Thank you

Sue

Regular reminders regarding appointments and treatments are extremely helpful. My dog is nervous but the vets are very accommodating. The staff are very friendly and helpful.

deborah doyle

3 months ago

Lovely calm atmosphere and kind receptionist and vet -my cat was very calm and didn’t seem at all stressed which was a surprise as she has been adopted by me and she hasn’t experienced veterinary treatment for many years -she is normally very anxious and aggressive about interactions such as brushing her or even stroking her the wrong way if she is not in the mood -I felt that she came away from the visit knowing she was being helped

Mel Hawcroft

Recently I had to take my dog to the vets , I have 2 dogs and haven’t been to vets for a while , sadly my dog who I took to the vets , due to age didn’t see past that day . But the staff on the day , nurse , vet went above and beyond that day . And recently received a card from the vets and the nurse took paw prints nose print and little fur in a jar . But the staff have been lovely, especially since never been in this position before . I took the other dog to the vets for a check up and again so understanding and caring .