Dog & Cat Vets in Congleton

## Summary Congleton Veterinary Centre offers routine and advanced small-animal care backed by on-site facilities (laboratory, X‑ray and ultrasound) and dedicated dental/surgical theatres (including dental X‑ray). The website also highlights a focus on **small animal cardiology**, and reviews include an example of ongoing support for a cat living with **heart failure**. Owners also mention practical support outside the consult room—such as **quick phone advice** for general questions and prompt follow-up by **email or phone**. The practice is also listed as a **veterinary nurse training facility**, and states that **emergency care is available**. ## Services From the clinic website and available review detail, the centre provides: - **Preventive care:** vaccinations, microchipping - **Neutering** - **Diagnostics:** X‑rays, ultrasonography, on-site laboratory testing - **Dentistry and surgery:** dental and surgical theatres; dental X‑ray - **Nurse clinics** - **Emergency care** (the site notes that specialist/referral or out-of-hours consultations are not included in some plans) - **Small animal cardiology** (listed specialty) Species listed on the website include: cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes/reptiles, birds and chickens. ## People - **Struan** (role not stated): mentioned by multiple reviewers as a key point of contact for **cats with complex medical needs**, and for being **quick to respond by email or phone** and helpful with questions. - **Lana** (role not stated): singled out by name for the “loving care” given to a pet (reviewer’s cat “Merlin”). ## Reviews **4.8 stars from 277 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Ongoing support for **complex, long-term conditions in cats**, including one detailed example involving **heart failure** and “realistic” treatment planning. - **Responsive communication**: owners mention getting help with general questions by phone, and prompt replies by email/phone. - **Handling and environment**: reviewers describe staff being good at putting pets and owners at ease, and note a **spotless, well-kept** practice. - Several reviews describe staff as consistently **helpful and friendly**, with named mentions of **Struan** and **Lana**.

## Summary Millie’s Vets (Pet Care Cheshire Ltd) is described by reviewers as an **independent** practice, with multiple recent accounts focusing on **surgical care and clear planning**. Owners repeatedly mention **time spent explaining procedures**, **support for anxious pets**, and **aftercare attention** once pets are back home. Specific situations referenced include **tumour removal on a leg**, a **spay plus hernia repair**, and creating a **treatment plan intended to be “cost effective”** after an initial check-over. ## Services Services and capabilities mentioned in the available information include: - **General consultations and treatment planning** (including discussing problems and making a plan for care). - **Soft-tissue surgery**, with examples including: - **Tumour removal** (leg tumour). - **Spay (neutering) surgery**. - **Hernia repair** (performed alongside a spay). - **Pre-op and post-op care/aftercare**, including explaining the procedure beforehand and follow-up support after returning home. - Handling and support for **nervous** and **boisterous** dogs during visits and treatment. ## People - **James (vet)**: Mentioned by name in multiple reviews. Owners describe him as **checking dogs over thoroughly**, **talking through problems**, and **making a clear plan**. One review specifically highlights aiming for an **efficient and cost-effective** approach. - **Nurses and reception team**: Referred to as welcoming and supportive, particularly around **operations** and helping owners of **anxious** pets feel reassured. ## Reviews **Google rating: 5 stars from 69 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Surgery experiences described in detail** (tumour removal, spay, hernia repair), with owners noting procedures were **explained clearly** and pets were **carefully looked after before, during, and after**. - **Support for anxious or hard-to-handle dogs**, including owners of a “very nervous” dog and an “extremely boisterous” dog describing staff as understanding and reassuring. - **Kindness during difficult moments**, including one family describing compassionate care for their dog “throughout her life.” - **Efficiency and value-focused planning** is mentioned explicitly by one reviewer who appreciated a plan designed to be “cost effective.”

## Summary Wright and Morten Veterinary Group LLP is an RCVS-accredited veterinary group (established in 1928) offering medical, surgical and preventative care across small animals, equine and farm animals. The website states emergency care is provided “for all species”. In recent reviews, owners repeatedly mention being seen promptly when needed, a clinic that feels “clean” and “not over crowded”, and pets receiving surgical care (including one dog reported to have had two operations over three years). One review flags a sharp contrast between “lovely” clinical staff and a negative experience with an administration staff member described as unprofessional. ## Services Based on the clinic website summary and the latest reviews, services referenced include: - **Medical care** (general consultations and advice; one review mentions guidance on caring for a kitten) - **Surgical care** (reviews mention dogs having operations and receiving follow-up care/treatment) - **Preventative care** (listed on the website) - **Emergency care for all species** (stated on the website) - **Species treated:** small animals, equine and farm animals (stated on the website) - **Pet Health Club® Plus plan:** the website states **consultations are included** as part of this plan (details beyond that aren’t provided in the inputs) ## People - **Veterinary team (unnamed):** Multiple reviews describe vets/staff as “informative” and “knowledgeable,” with examples including advice for a kitten and good care around surgical procedures. - **Reception/administration (unnamed overall):** One reviewer praised a “lovely reception lady,” while another singled out an administration staff member (“R”) for allegedly antagonistic communication and escalating a minor issue—while still describing the vet team as “lovely.” ## Reviews **Google rating: 4.7 stars from 65 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Prompt access and calm environment:** owners mention the practice “always do their best to see you asap,” and describe it as “clean” and “not over crowded.” - **Surgical care mentioned repeatedly:** reviews reference dogs having operations and receiving “excellent care and treatment.” - **Helpful guidance for new pets and care decisions:** one owner highlights “good advice” on kitten care; others describe staff as informative. - **Administration experience is mixed:** one review strongly criticises an admin staff member’s professionalism and communication style, in contrast to generally positive comments about the clinical team.

## Summary Charter Veterinary Surgeons is set up to handle urgent cases as well as routine care, with **emergency veterinary services available (24/7 or extended hours, as stated in the clinic data)**. It’s also listed as a **veterinary nurse training facility**, which suggests the practice supports staff training and development. No ownership/group information, pricing details, or written review content were provided in the inputs available here. ## Services - **Emergency veterinary services** (stated as **24/7 or extended hours** in the clinic data) - **Veterinary nurse training facility** (clinic listed as supporting nurse training)