
#3 Vet in Congleton, Cheshire
Wright and Morten Veterinary Group LLP, located in Congleton, is a well-regarded veterinary practice with a strong reputation for providing excellent pet care. With a high overall rating of 4.7 stars from 64 reviews on Google Maps, the clinic demonstrates a solid track record of customer satisfaction. The reviews highlight the clinic's friendly and knowledgeable staff, with particular praise for their caring and professional demeanor. For instance, Gail Ollier and Jill Holland, both awarding five stars, commend the clinic's friendly and informative staff, noting the excellent care their pets received.
The practice is well-regarded for its clean and spacious environment, and it is noted for promptly accommodating appointments, which is emphasized by several reviewers. Debbie Green, another satisfied customer, speaks highly of the clinic’s surgical care, having had positive experiences with her dog's operations over the years. She, like others, recommends the practice to fellow pet owners.
However, a critical review by Sarah Butterworth points out an issue with a specific administrative staff member, describing the interactions as unprofessional and suggesting the need for further training to prevent conflict. Despite this isolated incident, the staff's professionalism, particularly among the veterinary team, remains highly appreciated.
Maria Johnson, while giving a four-star rating, suggests a desire for a larger facility to avoid traveling to Macclesfield for more serious treatments. Nonetheless, she praises the vets and the reception staff for their commendable service.
Overall, Wright and Morten Veterinary Group LLP is a trusted choice for pet owners in Congleton, offering knowledgeable care with a compassionate touch.
Note: Showing the 5 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.
4 months ago
WM Congleton Is an excellent surgery, the staff are friendly, informative, knowledgeable, helpful. The practice is clean, not over crowded & they always do there best to see you asap.. highly recommend.
6 months ago
Lovely vet very kind and caring towards my dog she knew her job and did it very well. Would recommend to anyone
a year ago
Fantastic vets, every member of staff is lovely and very caring, my dogs had 2 operations over last 3years and she received excellent care and treatment, I've recommended the practice to everyone I know
a year ago
Vet Team as usual are lovely. The one star is for Administration's personnel ‘R’ extremely unprofessional and likely undertrained for the role she has been assigned to. Antagonistic and inflammatory language used including weighted implications of lying by vet and by client repeatedly throughout two conversations !! Alarming for a business! And more so for registered professionals. This particular admin going above and beyond to cause complaints and conflicts with this escalatory approach to really a very small trivial issue. Needs a lesser role or further training. Shame to bring the WAM team down this way! Maybe put her on the Tug of War team- get rid of some of her attitude?
a year ago
Great vets practice, but very small, would be nice to have a bigger practice locally instead of having to go to Macclesfield when more serious treatment is needed. Fantastic group of vets, and lovely reception lady.
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