The Ashbrook Equine Hospital (Willows Veterinary Group)

- Many reviews praise the team’s professionalism, communication and reassurance, with Kerry mentioned repeatedly for being thorough, knowledgeable and easy to deal with. - Owners highlight efficient treatment and practical support, including sarcoid laser treatment completed smoothly and strong help with ongoing recovery cases. - Emergency responsiveness stands out in written feedback, including a weekend motorway call-out where a vet reportedly arrived very quickly to sedate a horse during travel.

Services

•Equine-only care: treatment for horses through both hospital-based care and mobile/ambulatory visits.
•Emergency support: the practice provides urgent equine care, with reviews describing a weekend call-out arranged quickly to sedate a young horse while travelling.
•Procedures and treatment planning: owners mention sarcoid laser treatment carried out efficiently at the hospital, along with clear consultation and explanation before procedures.
•Ongoing treatment and aftercare: reviews describe support with serious and longer-running cases, including a horse recovering from a serious tendon injury and continued care for a horse’s first major health issue.
•End-of-life care: owners also praise the team’s PTS/euthanasia support, highlighting a calm, thoughtful and dignified approach.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Kerry: frequently praised for clear consultations, thorough explanations, professionalism, and a personable manner. Reviews also mention her support with procedures and ongoing treatment.
•Sam and Ian: thanked alongside Kerry for their support and care during a horse’s recovery from a serious tendon injury.
•Sophie: described as calm, thoughtful and kind during a PTS visit.
•Wider team: reviews also speak warmly about the reception staff and broader team, especially for making owners feel well looked after.

Reviews

Google rating: 4.7/5 from 64 reviews.

•Many reviews praise the team’s professionalism, communication and reassurance, with Kerry mentioned repeatedly for being thorough, knowledgeable and easy to deal with.
•Owners highlight efficient treatment and practical support, including sarcoid laser treatment completed smoothly and strong help with ongoing recovery cases.
•Emergency responsiveness stands out in written feedback, including a weekend motorway call-out where a vet reportedly arrived very quickly to sedate a horse during travel.
•A small number of recent negative reviews describe a vet as rude or patronising and say the interaction felt too money-focused.

Reviews for The Ashbrook Equine Hospital (Willows Veterinary Group)

No VetsCompared reviews yet

Reviews from pet owners who enquired with The Ashbrook Equine Hospital (Willows Veterinary Group) through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.

KYRA

2 months ago

Horrible rude vet.. was all about the money and not the help and care for my horse.

kelly webb

Extremely rude, patronising and unhelpful Vet..seems to be about money only and not care for the Horse!

Martha Gilman

5 months ago

Sheila Berwitz

8 months ago

My horse had two Sarcoids lasered. We were there just 1/12 hours job done! Very professional. Thank you and for the cup of tea on a cold day!

Hani Alsardi

1 year ago

I would like to thank Dr Kerry for the help she gave for my 8 years old Ex-stallion Vinni . The whole process was very professional , smooth and hassle free . As a medic myself , I appreciate the good consultation she gave me before the procedure , the extensive knowledge and experience was obvious in her from the beginning . Many thanks to the whole team , I would always trust you with Vinni anytime needed . Hani

Anna Mackenzie

I can't speak highly enough of Kerry and the full team at Ashbrook. I took my horse to see Kerry on several personal recommendations for the first 'big' issue he's ever had and I couldn't have chosen a better vet. The whole team are amazing, the reception staff are just gorgeous and look after you so well. Kerry is SUPERB, really human, thorough, funny and you feel like you and your horse are in the safest of hands. Our treatment is ongoing so will continue to benefit from their expertise and loveliness. Thanks so much to all, from Anna and Tiamo

Becky mcquaid

I had to use Ashbrook for an emergency call out at the weekend to have my young horse sedated while travelling. We were at a service station on the m6. Super quick to organise the vet to get to us, vet arrived within 10 mins and was very personable, efficient and professional! Thank you so much! (We made it home in one piece)