Cheshire Veterinary Dermatology Ltd – Vets in Northwich
Clinic Overview
- Reviews are consistently positive about the clinic’s handling of chronic skin, allergy and ear cases, especially where owners felt earlier treatment elsewhere had not solved the underlying problem. - A repeated theme is detailed history-taking, root-cause investigation and clear explanations, with owners saying they better understood both the diagnosis and how to manage their pet’s condition over time. - Several reviews mention strong results in ear investigations and treatment, including a CT-based ear work-up, recurring infections improving significantly, and one case where treatment helped avoid ear canal removal.
Services
- •Dermatology and ear consultations: The clinic’s core work includes skin disease, allergies and ear disease. Recent reviews mention help with chronic ear infections, itchy skin, bald patches, itchy paws, hotspots, fur loss and longer-running allergy cases.
- •Diagnostics and investigations: Published services include cytology, allergy testing, skin biopsies and histopathology, CBCT scanning and video otoscopy. Reviews also mention a CT scan as part of an ear work-up, with owners describing clearer answers after long-running problems.
- •Procedures and advanced treatment options: The clinic lists CO₂ laser surgery, and one reviewer also mentions the team receiving training on advanced CO₂ surgical laser techniques. Reviews describe targeted treatment plans for chronic ear and skin disease, including one case where specialist treatment helped avoid ear canal removal.
- •Referrals and second opinions: The website lists second opinions and referrals, which fits with reviews describing pets being sent on after ongoing problems had not resolved elsewhere.
- •Monitoring and follow-up: Reviews frequently describe step-by-step treatment plans, ongoing monitoring and clear guidance for longer-term management of recurring skin and ear conditions. One owner also described very close follow-up over several weeks during wound care alongside dermatology support.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review comments are generally more focused on the value of specialist diagnosis, clearer treatment plans and avoiding repeated unsuccessful treatment than on low prices.
People
- •Ingrid (also referred to as Dr. Segboer): Named throughout the reviews as the veterinarian leading cases. Owners describe her as experienced, friendly and thorough, especially for chronic itch, allergy and ear problems, with clear explanations, practical treatment plans and ongoing monitoring.
- •Bernie: Frequently praised alongside Ingrid for client support. Reviews describe Bernie as welcoming and helpful, including warm front-of-house support, help with insurance paperwork, and one recent review specifically refers to Bernie as a veterinary nurse.
Reviews
Google rating: 5.0/5 from 21 reviews.
- •Reviews are consistently positive about the clinic’s handling of chronic skin, allergy and ear cases, especially where owners felt earlier treatment elsewhere had not solved the underlying problem.
- •A repeated theme is detailed history-taking, root-cause investigation and clear explanations, with owners saying they better understood both the diagnosis and how to manage their pet’s condition over time.
- •Several reviews mention strong results in ear investigations and treatment, including a CT-based ear work-up, recurring infections improving significantly, and one case where treatment helped avoid ear canal removal.
- •Ingrid is the standout name in written feedback, while Bernie is often praised for a warm welcome, practical help and supportive follow-up during visits.

