Northwich Vets LTD

Northwich Vets LTD is an independent veterinary practice established in 2011 by practice principal Patrick Murphy. The website describes a modern, expanded facility with 5 consulting rooms, 2 operating theatres, a radiography/imaging room, a dental suite, and separate cat and dog wards. Recent reviews add practical signals: owners mention same-day appointments when needed, clear discussions of treatment options (including for chronic conditions like hyperthyroidism), and hands-on peri‑operative care (one dog was collected the same day after neutering with medication and advice).

Services

•Preventative care
•Booster vaccinations (website)
•“VIP Plan” preventative scheme including year‑round parasite treatment, annual boosters, discounts, reminders, and 6‑monthly veterinary nurse health checks (website)
•Surgery
•Orthopaedic surgery (website)
•Surgery mentioned in reviews (e.g., a small dog having surgery; neutering also referenced)
•Diagnostics
•Radiography/imaging facilities (website)
•Diagnosis and support for feline hyperthyroidism (review)
•Dentistry
•Dental suite (website)
•Rabbits and cats (as well as dogs)
•Rabbit appointment and nurse care described (review)
•Cat medical management described (review)
•End-of-life care
•Euthanasia experience described by an owner (review)
•Out of Hours Care
•Mentioned on the website, but no specific arrangements/details provided (website)
•Training
•Identified as a Veterinary Nurse Training facility (clinic data)

Pricing

•One reviewer reports being charged £25 for “about a 5 second look” at their dog, and describes extras added without prices being mentioned; they say an itemised bill showed an error and a refund was issued (review).
•Another reviewer describes the practice as “fairly priced,” but without specific figures (review).

People

•Patrick (“Patric”) Murphy (practice principal; named on the website). A reviewer credits “Patric” with saving their kittens, describing him as calm and professional (review).
•Caroline (vet; review context suggests she performed or led a dog’s surgery). An owner describes her as professional and says their dog was recovering well after surgery (review).
•Ebony (post-operative care mentioned). An owner says Ebony “went above and beyond” meeting their dog’s needs after surgery (review).
•Anna (nurse). A rabbit owner says Anna was excellent, understanding, and gentle with their rabbit during a same‑day visit (review).
•Reception team are repeatedly mentioned for being welcoming and helpful, including during emotionally difficult visits (reviews).

Reviews

4.9 stars from 372 reviews. - Clinical support and decision-making: examples include help diagnosing hyperthyroidism and supporting the owner’s chosen treatment plan.

•Access and responsiveness: multiple owners mention being fit in the same day when calling with a concern.
•Surgery and aftercare: owners describe surgery cases with reassurance, same-day discharge, medication, and detailed advice.
•Compassion during euthanasia: one owner highlights staff support for both the pet and family during an end-of-life visit.
•Billing transparency is mixed: one reviewer reports unexpected add-ons and an invoice error that was refunded, while another specifically says staff take time to discuss prices.

Reviews for Northwich Vets LTD

Note: Showing the 5 most recent Google reviews out of 372 we track in total. Recent reviews may not be representative of overall sentiment.

angela glennard

a week ago

The best veterany business with amazing vet and staff

Anonymous 123

2 weeks ago

I have seen several different vets here. They all seem to add extras without mentioning the price. I always go away thinking the bill isn’t correct so I asked for an itemised bill this time and sure enough it wasn’t correct. They apologised and refunded but I’m now wondering how many other bills weren’t correct. I was charged £25 for about a 5 second look at one of my dogs.

Laura Lucas

3 weeks ago

Tyson our tiny Chihuahua cross came in for surgery with Caroline yesterday. She is amazing! So professional and caring. He is recovering well. Ebony cared for him afterwards and went above and beyond to ensure that all of his needs were met. She is fantastic and very professional. All of the team are amazing and the girls on reception are so lovely. We have used this practice for over 11 years and wouldn’t go anywhere else. 5 star ⭐ service: All staff are 100% dedicated to ensuring that the welfare of every animal is met in a meticulous and efficient manner.

Annabelle Parker

a month ago

Great vet practice. Were really helpful in diagnosing my cat with hyperthyroidism and providing support with my chosen treatment. I called up today for help with my rabbit and was booked in for a same day appt. The nurse (Anna) was excellent. Very understanding of the situation and was so lovely with Penny (my rabbit). Reception team were also lovely. Thank you so much :)

Rachael Lloyd

Always incredible service. Very caring, professional & friendly. The staff really take the time to discuss issues, treatments, care & prices! Our dog runs in to see the staff, he loves it! I would highly recommend Northwich Vets to anyone seeking great care for their furbabies!

Wayne .c

We very sadly had to have our elderly dog put to sleep. I can honestly say that the staff here were all so lovely and helpful, and the lady vet was absolutely lovely with our elderly dog, and treated her with love, care and attention. Also, she considered our needs, and we were looked after too. Would absolutely recommend this vets . We have been going here for a few years and have been here on happier times, and our dogs have always been treated well as have we! Fairly priced, great vets, 10/10

Nora Kovács

Always friendly staff!We travelling from Winsford when my dog need Vets.The entire Team is incredibly compassionate and patient .They always have time to explain everything clearly and never rush us.I feel confident knowing my dog are in such skilled and Loving hands.Highly recommended to everyone who looking for a trustworthy Vet.

Helly Lambeth

2 months ago

Great vets, always so helpful and friendly! Staff are lovely. Waiting area is big enough to sit in with two big dogs. Staff always give the dogs a fuss and vets are great, even jump in when needed! Pet plan is a great service they offer! Ring in the day and they’ll try and fit you in for an appointment! 5 stars!

Sam Greenwood-Thompson

4 months ago

We travelled out of area to Northwich Vets as they are the chosen vets for Erin Sighthounds from whom we adopted Farrah. We booked her in for neutering. Right from arriving, all the staff were lovely and made a real fuss over our girl. They spoke with such interest, passion and care and really reassured us of her care. We were called just after lunch and picked her up at 2pm the same day with meds and loads of advice. Thanks so much, I think we may just travel from Manchester every time she needs a vet!

Melika Bth

6 months ago

The best clinic ever , thanks to Patric for saving my kittens , he is amazing , talented , calm , friendly, and super professional vet I’ve ever met . The clinic environment was clean , and all the members were friendly and calm . Amazing people 🩷🩷🩷