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- •Recent feedback is mostly very positive, with owners describing the team as friendly, helpful, and easy to deal with when booking appointments. - Several comments highlight compassionate care at end of life, including thoughtful gestures such as providing a card with paw prints and fur as keepsakes. - One review gives a strong example of urgent support for a small pet, describing a last-minute Saturday appointment to deal with a guinea pig’s pulled stitches after tumour treatment.
- •Recent reviews are consistently very positive about compassionate end-of-life care, with owners mentioning calm handling, a dedicated room, and thoughtful follow-up such as a condolence card and flowers. - A strong theme is clear communication and shared decision-making: reviewers say the team explains options, gives honest advice, and lets owners decide what they are comfortable with. - Several owners highlight French Bulldog and BOAS-related care, praising James’s knowledge, explanations, and outcomes in dogs with breathing or other complex issues.
- •Calm, welcoming visits: owners often mention a warm reception and a relaxed atmosphere that helps dogs, puppies, and cats stay at ease during appointments. - Clear communication: reminders, helpful reception staff, and vets who explain findings and treatment clearly come up repeatedly. - Thorough care: reviews mention careful pre-vaccination checks and emergency consultations that go beyond the immediate problem, including one full health check that identified additional issues to follow up.
Western Avenue Veterinary Centre is an independent clinic in Chester that treats small animals and exotics. The clinic lists preventative care, diagnostics, dentistry, and surgery, and recent feedback continues to highlight thorough work-ups and a friendly, welcoming approach. Recent reviews also mention cases involving skin problems, spaying, dental treatment, blood tests, and x-rays.
- •Friendly, caring staff and clear explanations that help owners feel informed and reassured. - Prompt handling of urgent problems, including one case where a cat was seen immediately after arriving without an appointment. - Positive treatment experiences for both routine and more involved care, including dental work and a cat who was said to be “like a new cat” afterwards.
- •Owners often praise the team’s manner with pets, including making first visits feel easy and using treats to help dogs settle. - Reviews describe strong communication and a welcoming atmosphere, with staff helping owners manage stressful situations such as waiting outside before an appointment. - Several comments highlight responsive care when a pet became more unwell, including repeat appointments, hands-on treatment and onward hospitalisation when needed.
- •Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as friendly, compassionate, reliable and gentle with nervous pets. - Simon stands out in several reviews for calm handling, clear decision-making and personal follow-up, including an evening check-in call after a dog was unwell. - Reviewers mention both routine appointments such as vaccinations and health checks, and more involved care for surgery, recovery and senior pets.
- •Many recent reviewers describe a strong emergency service, including pets being seen quickly, treated promptly and, in some cases, credited with life-saving care. - Positive reviews often mention calm, gentle handling and clear explanations, with owners appreciating thorough examinations and advice on what should happen next. - Recent examples include care for a cat needing urine testing and relief treatment, a toy poodle with bite wounds, and an elderly dog recovering after hip treatment.
Our Score (55/100)
5.0(172 reviews)
Treats:
- •Recent feedback is overwhelmingly positive, with owners regularly praising the team’s specialist knowledge, especially in complex surgical and neurological cases. - Communication is a strong recurring theme: reviewers mention clear explanations, honest discussion of treatment options, regular updates, and a calm manner during stressful situations. - Several owners describe kind, efficient support from the wider team as well as the vets, including reception, nursing care, and help during recovery or overnight stays.
Hunt's Veterinary Clinic in Cheadle, Cheshire is part of IVC Evidensia and has a 4.7★ Google rating from 151 reviews. Recent feedback consistently highlights a calm, friendly approach during stressful visits, with owners also praising clear communication and professional handling. Reviews also point to good continuity of care across branches when pets need ongoing treatment, tests or scans.