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- •Many reviewers describe the team as friendly, professional and reassuring, with pets handled gently and owners made to feel welcome. - Several reviews mention strong support during more complex treatment, including eye surgery, a major operation, and close monitoring during a serious illness. - Long-term trust is a recurring theme, with some clients saying they have used the practice for many years and feel confident leaving their pets in the team’s care.
- •Recent reviewers repeatedly describe a peaceful home visit, with pets able to stay relaxed in familiar surroundings. - A strong recurring theme is clear communication: owners say the process was explained well, questions were answered, and there was no sense of being hurried. - Reviews also highlight kind, emotionally supportive care, with Michaela described as compassionate and sensitive at a very difficult time.
Our Score (54/100)
- •Owners repeatedly praise the team’s kindness, professionalism, and empathy, especially during stressful referral cases and serious illness. - Communication is a standout theme: reviews mention constant contact, daily updates, allocated update times that work well, and vets who explain procedures and options clearly. - Recent examples cover a broad range of advanced care, including cardiology, CT scanning, radiotherapy, and surgery.
Our Score (54/100)
- •Exotic-pet care is the clearest strength in recent feedback, with especially strong comments from owners of guinea pigs, bearded dragons and a ball python. - Positive reviewers often describe the team as friendly, knowledgeable and welcoming, with mentions of quick appointments, helpful communication and a clean surgery. - Rabbit and dog owners also report good experiences, including supportive routine care and staff who take time to listen.
- •Recent reviews describe a friendly, professional team across reception, nursing, and vet staff, with owners often saying pets were treated kindly and carefully. - Several clients mention long-term loyalty, including using the practice for 5, 14, and 20+ years and across multiple pets. - Reviews give strong examples of good handling with nervous animals, especially cats that were unusually calm during visits; one owner also highlighted a booster appointment that included nail trimming.
- •Owners frequently say they can get appointments when needed, with one also highlighting the online booking system as easy to use. - Compassionate end-of-life care is a repeated theme, with pets described as having a peaceful final visit and families feeling looked after as well. - Reviewers praise communication, saying vets listen, explain risks early, and keep them informed about options.
- •Recent feedback is largely about the store rather than the clinic, with repeated praise for staff being friendly, polite, and helpful. - Value for money comes up often, with reviewers describing prices as reliable or cheaper than some competitors. - There are specific staff shout-outs, including Mel and Pali, for attentive and knowledgeable service.
Wright and Morten Veterinary Group LLP is an RCVS-accredited veterinary group, established in 1928 and now part of IVC Evidensia, offering medical, surgical and preventative care for small animals, equine and farm animals. The practice says emergency care is available for all species. Recent feedback on the Congleton branch is largely positive, with repeated praise for welcoming staff, clear explanations and prompt access, though a small number of reviews report poor experiences with administration or end-of-life care.
Cheshire Cardiology Ltd appears to operate as a referral-focused veterinary cardiology clinic in Northwich, with owners commonly attending after referral from their usual vet or for a second opinion. Reviews point to a service set up for complex heart cases, including urgent deterioration, cardiac investigations, treatment planning and follow-up care. Owner accounts also describe out-of-hours assessment and overnight support for seriously unwell patients.
Barrington Lodge Veterinary Clinic is a small independent, family-run practice in Altrincham, owned by Valerie and Neil Stratton since 2003. Its on-site facilities include an in-house lab for quick blood and urine results, digital x-ray, ultrasound, and separate cat and dog wards, with a cat waiting area. Recent feedback is largely very positive about the clinic’s compassion, professionalism and clear handling of routine and difficult visits, though a few owners have raised concerns about waiting-area setup and the cost of an x-ray.