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- •Recent feedback is strongly positive overall, with many owners describing the team as caring, professional, thorough, and reassuring during stressful situations. - Communication is a repeated strength: reviewers mention regular updates, clear explanations, WhatsApp photos during inpatient stays, and being kept informed through consultations, diagnostics, surgery, and aftercare. - Reviews also point to experience with more involved cases and referral work, including advanced diagnostics, ventral bulla osteotomy, eye removal surgery, chronic ear problems, and PRP treatment.
- •Recent reviews are strongly positive about the clinic’s kind, caring manner, with owners often saying staff made them and their pets feel relaxed and supported. - Clear communication is a recurring theme: reviewers say eye problems, treatment options, and next steps were explained in a straightforward way without jargon. - Several owners mention thorough and gentle examinations, including cats and dogs that were handled calmly and carefully during visits.
- •Exotic care stands out in recent comments, with owners praising treatment for guinea pigs, a bearded dragon, a ball python and rabbits. - Several reviewers highlight a friendly, helpful team, saying staff listen well, explain things clearly and make pets and owners feel looked after. - Positive day-to-day comments also mention lovely reception staff, a clean surgery, and good experiences over many years.
Maple Veterinary Centres Ltd. is a VetPartners-owned multi-branch practice that also runs an RCVS-accredited hospital with 24-hour emergency care. It is set up for both routine work and more complex cases, with referral-level care, advanced diagnostics, surgery, and rehabilitation options including hydrotherapy.
- •Many recent reviewers describe the team as kind, professional and reassuring, especially when owners are anxious. - Positive examples include a cat spay with a smooth recovery, a low-stress blood test check for an elderly dog, and a careful first consultation where the vet took time over the appointment. - Emergency care is another strong theme, including a detailed review of treatment for a severe torn paw pad that needed stitches.
- •Reviews repeatedly praise the team’s gentle handling of timid cats and very anxious dogs. - Owners also mention clear explanations, questions being answered during appointments, and a caring manner across different vets at the practice.
Our Score (56/100)
4.6(848 reviews)
Treats:
- •Many recent reviewers describe the team as kind, welcoming and supportive, with praise for reception staff, nurses and vets. - Emergency care remains a strong theme, including a Sunday out-of-hours case where a sick puppy was quickly admitted and home again the next morning. - Several reviews highlight compassionate handling of very difficult situations, including end-of-life care and support for owners during distressing visits.
- •Owners often describe the staff as caring, friendly, and helpful, with several saying the practice has looked after their pets well over many years. - Routine care comes up frequently, including puppy checks, cat care, and annual boosters, with vets praised for being gentle, patient, and good at putting pets at ease. - The practice environment is repeatedly described as clean, welcoming, and inviting.
- •Owners describe the team as calm and gentle with nervous pets, including an anxious dog and a nervous Labrador. - Reviews mention clear explanations before and after procedures, including neutering, and a flexible approach to booking and treatment. - Several people highlight thoughtful, practical support beyond the appointment itself, including help with insurance claims.
- •Owners often describe the team as friendly, caring and professional, particularly during stressful or emotional situations. - Multiple reviews mention a cat-friendly corner/area and a calmer, more considered approach for sensitive pets. - Consultations are commonly described as thorough and not rushed, with clear explanations and “sound advice.”
- •Practical positives come up as well, including parking, clean consultation rooms, and an organised, well-kept practice environment.