Rob McNulty Ltd, Hoylake Veterinary Surgery

Rob McNulty Ltd, Hoylake Veterinary Surgery presents itself as an independent practice in Wirral, with a focus on preventative care including vaccinations, wormers, microchipping and its VIP Health Club. The practice also states that it offers 24/7 care for pets. Reviews consistently highlight clear explanations, calm handling, and attentive follow-up after procedures and urgent treatment.

Services

•Preventative care: vaccinations, wormers, microchipping, and the practice’s VIP Health Club.
•24/7 care: the practice states that it provides round-the-clock care for pets.
•Consultations, procedures and day care: reviews describe vets taking time to explain options clearly, and owners feeling reassured when cats are left in the clinic’s care for procedures.
•Urgent treatment and nursing support: reviews include a detailed account of immediate treatment for a life-threatening emergency, followed by regular updates, nursing care, and syringe feeding over several days during recovery.
•Range of animals seen in reviews: alongside dogs and cats, reviewers mention care for a guinea pig, a conure needing nail clipping, and an Indian runner duck, with one owner noting that poultry care can be hard to find elsewhere.
•Calm handling and welfare-focused care: reviews mention considerate handling for nervous or reactive pets, including a rescue dog whose owner felt the visit was made much calmer.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.

People

•Rob: the most frequently mentioned vet in reviews, praised for clear explanations, calm handling, and hands-on care across a wide mix of cases including dogs, birds, poultry and a guinea pig.
•Jess: named by one long-term client alongside Rob as “second to none,” particularly in ongoing support for a dog with a large litter of puppies.
•Nurses, reception and the wider team: reviews describe friendly, professional support across the practice, including empathetic reception staff and nursing care during an emergency recovery.

Reviews

Google rating: 4.5/5 from 257 reviews.

•Reviews are strongly positive about communication, with owners saying the vets listen, explain things clearly, and make them feel reassured.
•Several reviews describe long-term loyalty to the practice, with clients returning for many years and praising the friendliness and professionalism of the whole team.
•Emergency and follow-up care stand out, including one detailed account of immediate treatment, regular medical updates, and dedicated nursing support that led to a full recovery.
•Owners also highlight calm, considerate handling for anxious animals and small or unusual pets, including a reactive rescue dog, a conure, a guinea pig and a duck.

Reviews for Rob McNulty Ltd, Hoylake Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 257 we track in total. Recent reviews may not be representative of overall sentiment.

Hannah

3 months ago

Rob was amazing with my Guinea pig and is now my go to Vet! Couldn’t recommend more

Charlotte

4 months ago

A lovely practice. The vets are fantastic and take the time to listen and explain things clearly, and you really get the impression that they care about both the animals and their owners. When I’ve had to leave my cat there for a procedure, I’ve felt completely reassured knowing he’s in kind, capable hands and will be well looked after.

Nicky Taylor

5 months ago

Always excellent service. Rob and the Team care

Steven Jones

5 months ago

Kathy Bather

7 months ago

Great vets, helpful & friendly staff. Good parking.

Jenny Wylde

8 months ago

Wouldn't go to another vet been with rob for years

wendy tsang

9 months ago

I have been with this practice for well over 10 yes and found them to be exemplary in their service to my pets. They are extremely professional and always so very helpful. Nothing is ever too much trouble. Believe me I ring for advice a lot since my dog had a large litter of puppies. Rob and Jess are absolutely second to none in their abilities as vets. Staff are all good at what they do in their different roles. Always friendly and more than happy to help with anything. These are just a few of the reasons why I have stayed loyal to this vet. That and the fact that all my pets are very happy to visit, excited even though they are ill. Just the best vet plain and simple.

Sue De Valve

10 months ago

We have been registered with Hoylake Vets for many years for all our dogs. We have always found everyone at the practice very professional and friendly with a genuine love of animals. Recently one of our dogs suffered a serious life threatening medical emergency. Rob treated Colin immediately and his skilled intervention gave him the chance to recover. Dedicated follow up care from Vets and Nurses resulted in a complete recovery. Whenever we rang to see how Colin was doing the reception staff were empathetic and reassuring. His recovery really was a team effort. Colin was reluctant to eat and was regularly hand feed by syringe over a period of two nights and three days and was given lots of cuddles too. Rob gave us regular medical updates for which we were very grateful. Thank you to everyone at Hoylake Vets, your intervention and care which ensured a complete recovery for Colin when the outcome could have been so different. We would not consider using any other veterinary practice.

Sandi Hart

10 months ago

Rob clipped my conure's nails.. he was amazing with him and very little stress. Altho a small creature he treated him beautifully. Rob explained everything to me so I would understand.... now he's helping with my dog also and explaining again, to help me too. Would recommend 5 stars and more if possible Thank you to Rob and the Team there

Susan Brown

1 year ago

Huge thanks to Rob and the team. Lexi is an old reactive rescue dog who still has sad memories of abuse. Rob knew this and her welfare was of the upmost importance at our visit. It made our recent visit so calming for Lexi and me. Couldn't think of going anywhere else. Thank you.