Rob McNulty Ltd, Hoylake Veterinary Surgery

Rob McNulty Ltd, Hoylake Veterinary Surgery presents itself as an independent practice. The website emphasises preventative care (vaccinations, wormers and microchipping) and “VIP Health Club” alongside 24/7 care for pets. Recent reviews also describe hands-on medical care and follow-up: one owner recounts a life‑threatening emergency treated immediately with regular medical updates and nursing care (including syringe feeding over several days) that led to a full recovery.

Services

•Preventative care (website): vaccinations, wormers, microchipping.
•24/7 care (website): stated as “24/7 care for your pet.”
•Procedures/day care in-clinic (reviews): owners describe leaving a cat in for a procedure and feeling reassured about the care provided.
•Urgent/emergency treatment and nursing support (reviews): immediate treatment for a serious medical emergency, with follow-up care from vets and nurses and regular updates to the owner.
•Small animal and “unusual” species seen in reviews: nail clipping for a conure; treatment attempt for an Indian runner duck; poultry/bird cases noted as difficult to find elsewhere.
•Behaviour/handling considerations (reviews): one owner of a reactive rescue dog describes a calm visit prioritising the dog’s welfare.

People

•Rob (vet, per reviews): repeatedly named for clear explanations and calm handling. Examples include clipping a conure’s nails with “very little stress,” treating a reactive rescue dog in a way the owner found calming, and providing regular medical updates during a dog’s emergency recovery.
•Jess (vet, per reviews): mentioned alongside Rob as “second to none,” though without specific case details beyond general ongoing support for a dog with a large litter of puppies.
•Nurses and reception team (per reviews): described as part of follow-up care during an emergency case; reception staff were noted as empathetic and reassuring when owners called for updates.

Reviews

4.5 stars from 256 reviews. - Clear explanations and time taken in consults; owners say vets listen and explain what’s happening.

•Emergency/urgent care described with specific follow-through (immediate treatment, regular updates, and nursing care including syringe feeding over multiple days).
•Handling and welfare focus for nervous/reactive animals, with owners describing calmer visits as a result.
•Capability with birds/poultry mentioned (conure nail clip; duck treatment attempt), which some owners say is hard to find elsewhere.
•Occasional practical notes appear (e.g., parking mentioned positively), but most detail focuses on communication and clinical care.

Reviews for Rob McNulty Ltd, Hoylake Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 256 we track in total. Recent reviews may not be representative of overall sentiment.

Charlotte

in the last week

A lovely practice. The vets are fantastic and take the time to listen and explain things clearly, and you really get the impression that they care about both the animals and their owners. When I’ve had to leave my cat there for a procedure, I’ve felt completely reassured knowing he’s in kind, capable hands and will be well looked after.

Nicky Taylor

3 weeks ago

Always excellent service. Rob and the Team care

Steven Jones

a month ago

Kathy Bather

3 months ago

Great vets, helpful & friendly staff. Good parking.

Jenny Wylde

Wouldn't go to another vet been with rob for years

wendy tsang

2 months ago

I have been with this practice for well over 10 yes and found them to be exemplary in their service to my pets. They are extremely professional and always so very helpful. Nothing is ever too much trouble. Believe me I ring for advice a lot since my dog had a large litter of puppies. Rob and Jess are absolutely second to none in their abilities as vets. Staff are all good at what they do in their different roles. Always friendly and more than happy to help with anything. These are just a few of the reasons why I have stayed loyal to this vet. That and the fact that all my pets are very happy to visit, excited even though they are ill. Just the best vet plain and simple.

Sue De Valve

We have been registered with Hoylake Vets for many years for all our dogs. We have always found everyone at the practice very professional and friendly with a genuine love of animals. Recently one of our dogs suffered a serious life threatening medical emergency. Rob treated Colin immediately and his skilled intervention gave him the chance to recover. Dedicated follow up care from Vets and Nurses resulted in a complete recovery. Whenever we rang to see how Colin was doing the reception staff were empathetic and reassuring. His recovery really was a team effort. Colin was reluctant to eat and was regularly hand feed by syringe over a period of two nights and three days and was given lots of cuddles too. Rob gave us regular medical updates for which we were very grateful. Thank you to everyone at Hoylake Vets, your intervention and care which ensured a complete recovery for Colin when the outcome could have been so different. We would not consider using any other veterinary practice.

Sandi Hart

Rob clipped my conure's nails.. he was amazing with him and very little stress. Altho a small creature he treated him beautifully. Rob explained everything to me so I would understand.... now he's helping with my dog also and explaining again, to help me too. Would recommend 5 stars and more if possible Thank you to Rob and the Team there

Susan Brown

5 months ago

Huge thanks to Rob and the team. Lexi is an old reactive rescue dog who still has sad memories of abuse. Rob knew this and her welfare was of the upmost importance at our visit. It made our recent visit so calming for Lexi and me. Couldn't think of going anywhere else. Thank you.

L

2 years ago

Difficult to find a vet who will see poultry animals but Hoylake Vets were exceptional with my Indian runner duck. Rob was so friendly, knowledgeable and really tried his best with treating my girl. Although sadly she did not make it (sadly common with birds), I received a thoughtful and heart warming card sending condolences from the veterinary team which really topped off the service. Will not take any of my ducks anywhere else, recommend 100%. Thank you