Dog & Cat Vets in Malpas

## Summary Hampton Veterinary Centre is an RCVS-accredited small-animal practice (RCVS Small Animal Practice accreditation) with a team of eight vets, set up for both everyday care and more involved diagnostics and surgery. The website highlights orthopaedics (including a hip and elbows screening programme) and in-house diagnostics such as digital X‑ray, ultrasound, endoscopy and in-house laboratories. Reviews repeatedly mention clear explanations during consults, practical problem-solving, and a system for urgent injuries (one owner describes getting an early appointment after a deep chest wound, with treatment completed within about 30 minutes). Owners also mention a monthly plan covering worming and vaccinations, described as “great value,” while another long-term client notes the practice is “not the cheapest.” ## Services - Routine consultations and vaccinations. - Surgery and medical investigations. - Orthopaedics, including a hip and elbows screening programme. - Diagnostics/facilities mentioned on the website: - In-house laboratories - Digital X‑ray - Ultrasound - Endoscopy - Emergency/out-of-hours: the practice states it provides its own out-of-hours care 365 days a year; it also notes additional emergency care is available at its Hartford branch. - Species stated on the website: dogs, cats, rabbits. - Reviews additionally mention care for large and small animals including goats and horses (species beyond those listed on the website). ## People - **Lucy (reception)** is mentioned for handling urgent situations and appointments: one review describes her arranging an early appointment the morning after a large dog returned with a deep cut, and another calls her “always a delight.” - **Emma (veterinary nurse)** is singled out for providing “5 star advice and support.” - **Alex (vet)** is praised in one detailed account for talking an owner through what needed doing “simply and clearly” while handling an injured large dog calmly. ## Reviews **Google rating: 4.8 stars from 95 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Clear communication during appointments: owners describe vets who “explain everything thoroughly” and talk through treatment plans in a simple, understandable way. - Handling and environment for cats: multiple reviews mention staff being gentle with cats, and one notes a waiting room with a dedicated cat space. - Urgent problem-solving: an owner reports quick turnaround for a deep chest wound (seen early the next morning and treated within ~30 minutes). - Value vs cost is mixed: one long-term client says it’s “not the cheapest,” while another describes a monthly worming/vaccination plan as “great value” and mentions being offered “practical and inexpensive solutions.”

## Summary Page & Gunstone Equine Veterinary Surgeons is an equine-only practice. From the latest reviews, owners most often describe it as a practice they lean on for both planned care and serious, time-sensitive problems—examples include colic, laminitis, and investigations for performance-related breathing noise (“rattle” while being worked). Several reviews describe structured follow-through: referral coordination (including staying in contact with a referral hospital and keeping the owner updated) and post-treatment check-ins. Multiple owners also mention thoughtful end-of-life support, including a condolence card and “forget me not” seeds after a pony was lost to colic. ## Services - **Equine veterinary care** (equine-only is stated; reviews reference horses and ponies throughout). - **Urgent/critical care mentioned in reviews**, including: - Colic support (one owner reports losing a pony to colic and describes the vet’s support around this). - Laminitis management (with involvement alongside the owner’s farrier). - Treatment of a tooth abscess with infection affecting the lower jawbone, with reported full recovery. - Injury assessment with **x-rays**, followed by a decision to pursue further evaluation at a referral centre to rule out joint involvement. - **Dentistry and preventative care** mentioned in reviews: - Teeth checks/bringing a pony “up to date with teeth”. - Vaccinations. - **Reproductive/stud work mentioned in reviews**: - Support with putting a mare in foal, including helping choose a stallion and involving the owner through the process. - **Diagnostics and case work-up**: - Developing investigation plans for a horse with a “rattle” during work, and avoiding tests/procedures the vet felt would not be beneficial. - **Referral coordination**: - One owner describes referral to Leahurst, with the vet managing communications, updates, and planning alongside the referral hospital. - **Out-of-hours support (as described by owners)**: - Several owners say the team (and Nadine in particular) has attended/responded “day or night”/“24/7” when needed (as reported in reviews). ## People - **Nadine (vet)**: Most frequently named. Owners describe her as: - Calm and steady in urgent situations (“at all hours of the day and night” in multiple reviews). - Thorough in working up problems (developing investigation plans for a performance issue; “getting to the bottom of issues”). - Communicative and supportive (answering questions for a first-time horse owner; keeping owners updated during referral investigations; follow-up contact during recovery). - Not pushing unnecessary work: one owner explicitly notes she avoided doing work she didn’t believe would be beneficial and approached investigations “in a cost effective way.” - Providing end-of-life support (described as compassionate and dignified care; one owner mentions a condolence card, poem, and seeds afterward). - **Rupert (vet)**: Named in relation to complex medical care (tooth abscess with jawbone infection) and laminitis care, alongside Nadine. - **Claire**: Named positively as part of the team invested in horses’ welfare (role not specified in the reviews provided). ## Reviews **Google rating: 4.8 stars from 36 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners repeatedly describe **support during emergencies and difficult decisions**, including colic, laminitis, and serious dental/jaw infection. - **Diagnostics and planning** come up often: building investigation plans, using x-rays, and making referral decisions when needed. - **Referral and follow-through** are specifically described: staying in contact with a referral hospital, keeping the owner updated, and checking in during recovery. - **Preventative care** is mentioned in practical terms (teeth work and vaccinations), including support for first-time horse owners who have lots of questions. - **Breeding/stud-related support** is mentioned, including helping choose a stallion and guiding an owner step-by-step through putting a mare in foal. - **Personal touches around bereavement** are noted (condolence card/poem and seeds; dignified care after a horse’s death).