Abbeycroft Veterinary Centre

Abbeycroft Veterinary Centre is part of the Willows Vet Group and is led by vet Jamie Finney. The practice focuses on small animals (cats, dogs and rabbits) and, based on the website and recent reviews, is set up for both routine care (vaccinations, check-ups, nurse clinics) and more complex surgery, with owners mentioning clear pre- and post-op protocols around an operation.

Two features that stand out from the clinic’s own information are its RCVS Small Animal Practice accreditation and Cat Friendly Clinic Silver status, which matches reviews describing a slower, comfort-focused approach for anxious cats (e.g., only doing what a cat can tolerate and not rushing). Reviews also repeatedly mention practical, decision-relevant details such as prompt appointments, reminders for monthly medications via pet plans, and vets being willing to explain medical terms so owners fully understand decisions.

Services

• •Routine preventative care: vaccinations/boosters (specifically mentioned in reviews), check-ups.
• •Neutering (listed on the website).
• •Nurse clinics (listed on the website); reviews also mention “vet nurses on reception” being informed and responsive.
• •Surgery: “more complex surgery” (website) and a dog operation with described pre- and post-op protocols (review).
• •Pet weight management: stated on the website as an Approved Pet Weight Management Centre.
• •Species treated: cats, dogs, rabbits (website).
• •Out-of-hours/emergency care: the clinic states it provides its own out-of-hours care 365 days a year, with emergency services available at Willows Veterinary Hospital (website).

People

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  Jamie Finney (vet, practice lead)

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  Mentioned by name in multiple reviews as providing long-term continuity of care (one owner cites being with the practice for 18 years with Jamie looking after all their dogs).

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  Owners describe Jamie as particularly effective with anxious cats, including limiting what’s done to what the cat can tolerate and prioritising comfort.

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  Communication style noted in reviews includes explaining medical terms and answering questions without dismissing concerns.

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  Nursing/reception team

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  One review highlights “vet nurses on reception” being helpful, informed and responsive, contributing to timely bookings and useful consultations.

Reviews

Google rating: 4.9 stars from 138 reviews.

• •Handling anxious pets: owners describe nervous dogs settling quickly and anxious cats being managed without rushing or pushing beyond tolerance.
• •Clear explanations and respectful communication: multiple mentions of staff taking time to explain medical terms and answer “every query or worry.”
• •Practical reliability: prompt, efficient appointments (including being “taken in promptly”) and smooth routine visits like booster vaccinations.
• •Ongoing care support: owners praise pet plans and reminders for monthly medications.
• •Cost discussions: at least one owner says the team tried to find a “most cost effective solution.”