Ark Veterinary Surgery

Ark Veterinary Surgery is an RCVS-accredited small-animal practice (RCVS Core Standards / RCVS General Practice) that’s been operating since 1999 (expanding in 2001). The clinic describes itself as self-contained and well-equipped, with in-house lab work and imaging (ultrasound, X‑ray) plus on-site dental facilities. Reviews most often highlight prompt appointments (including being fitted in on a Saturday) and treatment plans that explore options rather than rushing to surgery; owners also mention clear, step-by-step explanations during examinations and ongoing management of long-term conditions (for example, a cat’s diabetes plan that “was a great success”).

Services

Based on the clinic website and the latest reviews, Ark Veterinary Surgery offers

•Routine care: consultations, vaccinations, microchipping, parasite control, six-month health checks
•Surgery: neutering; soft-tissue surgery; orthopaedic surgery; keyhole (laparoscopic) surgery
•Dentistry: dentistry with on-site dental facilities
•Diagnostics: diagnostic tests and imaging, including in-house lab, ultrasound, and X‑ray
•Nurse-led care: nurse clinics, blood pressure checks, anal sac expression
•Rehab/adjunct therapies: therapeutic laser therapy, physiotherapy
•Grooming add-ons: grooming and nail clipping
•Documentation: pet travel documentation (GB)
•Home visits
•Species seen (per website): dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets
•Emergency care (as stated): emergencies can be handled during normal hours by contacting the practice; out of hours, Woodcroft Veterinary Hospital provides emergency consultations and free telephone advice
•Training: listed as a Veterinary Nurse Training facility

People

Staff named in the latest reviews include

•Jeff (vet) – repeatedly mentioned for talking owners through “every stage of the examination,” discussing treatment-plan options (including diabetes management), and for exploring alternatives rather than “jumping” straight to surgery.
•Andy (vet) – mentioned alongside Jeff for guiding owners through “multiple complex health conditions” over an extended period.
•Beth – described as “lovely” with an older dog and providing “good insight and care.”
•Reception team – noted for interactions that help pets feel comfortable (one owner mentions their dog gets a “fuss and biscuit”).

Reviews

Google rating: 4.6 stars from 185 reviews.

•Prompt access and urgent help: examples include being “fitted in straight away” on a Saturday and an operation done promptly to relieve a dog’s discomfort.
•Clear explanations and shared decision-making: owners describe vets talking through examinations step-by-step and discussing treatment options (including diabetes treatment planning).
•Managing complex or ongoing conditions: multiple reviews mention long-term support through complicated health issues and improved outcomes (including a cat doing well on a diabetes plan).
•Comforting, pet-friendly handling: several owners mention their pets being at ease with particular vets, and reception staff helping create a positive visit experience.

Reviews for Ark Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 185 we track in total. Recent reviews may not be representative of overall sentiment.

Gill

a month ago

Great practice - all the staff are kind and caring and my dog loves visiting them, especially when she gets a fuss and biscuit from the reception staff! We moved from a different vet where her health was mismanaged and she became extremely ill. I don't think my dog would still be here if I'd not taken her to Jeff and Andy. As it is, she's back to leaping around like a puppy!

Jean Perry

Thank you for acting so promptly on Saturday, fitting me in straight away and operating on my dog to relieve his discomfort. Everyone we dealt with was kind and considerate. Excellent service !

Vicar Jane Lloyd

in the last week

Beth was lovely with our old dog Penny, she provided good insight and care.

2 months ago

Belinda Green

4 months ago

First time here with are new kitten for her first vaccination. Very friendly staff and helpful When shorting out all the paperwork.

Lorraine Jackson

Amazing service from Ark vets Northwich and Mobberly. Their care and attention to a much loved member of our family was paramount. They treated her like their own family. Discussed everything with us and we knew she was in the best hands, Thank you from Queenie Jackson and my human x

Jessica Lea

I have recently joined the practice couple months ago due to previous practice were not helpful. This practice have given me reassurance love care and ensuring the best outcome for my dog. Not jumping to the big word surgery and looking into different treatments to help with my dog. Can’t thank the practice and Jeff enough highly recommend

Alex Potts

6 months ago

We’ve been with Ark Vets at Kingsmead for approximately 20 years, and despite moving out of the area, we’ve remained loyal because of the outstanding care they provide for our pets. Over the last 12 months or so our dog Daisy has been facing multiple complex health conditions and the support we have been receiving is exceptional. Andy and Jeff have been guiding us with patience, compassion, and expertise through some incredibly challenging times, ensuring the best possible care for her. The entire team is always welcoming, friendly, and professional. We truly cannot recommend them highly enough for the dedication and care they show to both pets and owners alike. Thank you for everything!

Sue Sutton

Ark Veterinary Surgery in Northwich is a pleasure to visit and I always leave feeling reassured that my pet has received the highest standard of treatment. The team are so welcoming and professional, and nothing is ever too much trouble. My cats have been clients for many years, and it's been a positive journey from kitten through to senior... all nine of them! Most recently Penny was unwell, and I booked an appointment to see Jeff ~ my cats feel at ease with him and he always talks me though every stage of the examination, and when this diagnosis was diabetes we discussed the treatment plan options. The ongoing plan is a great success, and Penny is already getting back to her normal healthy self. I highly recommend this Surgery because the compassion and genuine care for your beloved pets is outstanding.