Ark Veterinary Surgery

- Routine and preventive care: consultations, vaccinations, microchipping, parasite control and six-month health checks. Recent reviews mention first vaccinations for a new kitten as well as ongoing care for pets over many years. - Surgery and procedures: neutering, soft-tissue surgery, orthopaedic surgery and keyhole (laparoscopic) surgery.

Services

Ark Veterinary Surgery provides broad small-animal care for dogs, cats, rabbits, guinea pigs, hamsters, gerbils and ferrets.

•Routine and preventive care: consultations, vaccinations, microchipping, parasite control and six-month health checks. Recent reviews mention first vaccinations for a new kitten as well as ongoing care for pets over many years.
•Surgery and procedures: neutering, soft-tissue surgery, orthopaedic surgery and keyhole (laparoscopic) surgery. Reviews also describe prompt help for urgent problems, including a Saturday appointment that led to surgery to relieve a dog’s discomfort.
•Dentistry and diagnostics: on-site dental facilities, in-house lab testing, ultrasound and X-ray.
•Nurse-led and supportive care: nurse clinics, blood pressure checks, anal sac expression, therapeutic laser therapy and physiotherapy.
•Other practical services: grooming, nail clipping, GB pet travel documentation and home visits.
•Emergency arrangements: emergencies are handled during normal opening hours by contacting the practice; out of hours, Woodcroft Veterinary Hospital provides emergency consultations and free telephone advice.
•Training: the practice is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews focus much more on care quality, communication and outcomes than on cost.

People

Named in feedback and the practice summary

•Jeff: frequently praised for clear explanations, discussing treatment options and supporting pets with ongoing or complex health issues.
•Andy: highlighted alongside Jeff for helping owners through serious health problems with patience and compassion.
•Beth: warmly mentioned for her care and insight with an older dog.
•Ben: thanked in a recent review alongside the reception team.
•Reception team: often described as helpful and welcoming, although one recent reviewer reported a poorer experience with administration and medication collection.

Reviews

Ark Veterinary Surgery has a 4.6-star Google rating from 190 reviews.

•Reviews commonly describe the clinical team as kind, compassionate and professional, with several owners saying their pets were treated like family.
•A recurring theme is clear communication, with vets explaining findings well and discussing treatment options rather than rushing straight to surgery.
•Recent examples include prompt urgent care and strong long-term support, from same-day Saturday treatment through to management of complex ongoing conditions.
•Feedback is mostly very positive, though one recent review criticised reception and admin service, particularly around friendliness and a medication collection issue.

Reviews for Ark Veterinary Surgery

No VetsCompared reviews yet

Reviews from pet owners who enquired with Ark Veterinary Surgery through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 190 we track in total. Recent reviews may not be representative of overall sentiment.

Luke Parry

1 month ago

We have had all our cats over the years with them and have never had anything but exceptional and compassionate service. They go above and beyond and would recommend them to any one with pets they love.

Barry Callaghan

Very professional outfit

Christine Rourke

2 months ago

Thank you to Geoff who put my mind at rest today and to Ben and girls on reception you were all great

Emma Moore

Katie Farrington

4 months ago

Vets themselves are great Jeff & the team 10/10 no problems whatsoever highly recommend. The receptionists however aren’t the best, I’ve been with this practice since my dogs were puppies 10+ years. The service from the receptionists/admin staff unfortunately is getting worse.I spend a lot of money here as my dog has regular medication plus flea & worming treatment. Everytime I phone up to order the medication or come in to pick it up, it’s like they really can’t be bothered serving you, miserable, monotoned, no friendly smiles, you ask a question & they can barely be bothered to answer, like your an inconvenience unfortunately. They gave me not enough medication last time then when I discovered it and rang them to query it then said oh we forgot to say we didn’t have enough. I dread ringing up to order it or pick it up more and more the past year or so. If friendly front of house service is what your looking for probably look elsewhere, if your not to fussy go for it. 100% lets the vets practice down.

Gill

10 months ago

Great practice - all the staff are kind and caring and my dog loves visiting them, especially when she gets a fuss and biscuit from the reception staff! We moved from a different vet where her health was mismanaged and she became extremely ill. I don't think my dog would still be here if I'd not taken her to Jeff and Andy. As it is, she's back to leaping around like a puppy!

Jean Perry

Thank you for acting so promptly on Saturday, fitting me in straight away and operating on my dog to relieve his discomfort. Everyone we dealt with was kind and considerate. Excellent service !

Vicar Jane Lloyd

11 months ago

Beth was lovely with our old dog Penny, she provided good insight and care.

Belinda Green

1 year ago

First time here with are new kitten for her first vaccination. Very friendly staff and helpful When shorting out all the paperwork.