Hollybank Veterinary Centre – Vets in Northwich
Clinic Overview
Hollybank Veterinary Centre, located in Northwich, is a highly regarded practice, boasting a solid 4.7-star rating from an impressive 321 reviews on Google Maps. This indicates a consistently positive reputation among its clientele. The centre is distinguished by its role as a Veterinary Nurse Training facility and its provision of emergency veterinary services with extended hours, ensuring comprehensive care for pets at all times.
Customer feedback highlights the clinic's strengths, with many clients expressing satisfaction with the care provided. One recent review praised Helen for her thoughtful, non-invasive approach, underscoring the clinic's commitment to not pushing unnecessary treatments. Another client commended Louise for her exceptional care in a life-saving situation, further illustrating the staff's dedication.
However, there are occasional criticisms, such as a review detailing a less satisfactory experience regarding a home visit, which highlights the challenges of balancing service accessibility with logistical constraints. Despite this, the overwhelming majority of reviews speak positively of the staff, including individuals like Richard and Ezra, who are noted for their professionalism and compassionate care.
The clinic is also appreciated for its welcoming environment, with receptionists frequently noted for their friendliness. This atmosphere, combined with the expertise of its long-term staff, makes Hollybank Veterinary Centre a trusted choice for pet owners in the Northwich area. While there is no explicit information regarding pricing, the emphasis on care over cost in reviews suggests a client-focused approach.
Special Services
Animals Treated at Hollybank Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Hollybank Veterinary Centre
Opening Hours
Hours
Reviews for Hollybank Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 321 we track in total. Recent reviews may not be representative of overall sentiment.
D A
a month ago
We've always had satisfactory dealings with Hollybank. We took our dog this morning. Helen's advice was to monitor his condition regularly to check whether the problem changed in anyway. She didn't try to push unnecessary medication on us. I'd like to add that the receptionists at Hollybank are always so welcoming and friendly. Thank you
Debra Tappin
4 months ago
Oh my goodness, not a good experience at all ! I live 3 houses around the corner from this practice and hobbled around on crutches and in medical boot at 8a.m after breaking my Fibula at Sandiway Quarry 2 weeks ago as I had a minor concern about my 10 month old puppy Elsa. I registered Elsa with Hollybank on our arrival to Sandiway from Norfolk pleased with the convenience, so she had all her injections here! Unable to take her with me, as to repeat myself I am in a medical boot AND on crutches, unable to drive for 6-8 weeks! I thought I was being a responsible dog owner! There was nobody in the waiting room and Richard didn't even have the time to come out and explain why someone from the practice could not come back with me to collect Elsa! I had taken 4 pics to show them to give them an idea what I was talking about. Young new vet Ezra saw the pics whilst I was waiting and said it could be this, this or this but would need to see her (which I understood and appreciate). I have been more than happy with every other member of the team I have met. I am NOT prepared to pay £250 for a home visit when I am literally spitting distance from you! Long long negative review sadly but unfortunately my experience and I am a 66 year old pensioner with no family in the same county!
E
6 months ago
Saved my dog's life this week. Louise is amazing. Thank you so much for your care. And quick response, From ( Bella) the 3 legged border Collie, and mum Emma 😊
Paul Preston
a year ago
Sadly, after nearly 15 yrs, we said a very hard goodbye to our precious furbaby Zak at home, with the support, attendance and assistance of Louise, Richard and various members of the Hollybank Vet Practice. We have nothing but good things to say about Richard and the team at Hollybank Vets. Highly Recommend. Our furbaby Zak. Always felt comfortable.
Jennifer Clements
4 years ago
Fantastic staff. Such a delight to have a private owned practice with long term staff that really care about your animals health & well being more than the bottom line & are always happy to help. I would not want to trust my family pets with anyone else. Thank you for everything you do for our beloved beauties. Keep up the fantastic work you do. Definitely unsung Super Stars 🌟
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