Hollybank Veterinary Centre

Hollybank Veterinary Centre is described in one long-term client review as a “private owned practice,” and it’s listed as a veterinary nurse training facility. Reviews suggest the team handles both routine care (for example, puppy vaccinations) and urgent problems (such as a dog tearing a wart on a paw), with at least one owner crediting them with saving their dog’s life.

Concrete details owners mention include

• •Being offered a weekend appointment quickly after walking in with an urgent paw injury (seen the next morning).
• •A vet (Helen) advising monitoring rather than pushing medication when it wasn’t clearly needed.
• •At-home end-of-life support, with multiple staff named as involved.
• •One negative experience where an owner was quoted £250 for a home visit and felt unsupported when they couldn’t bring their puppy in themselves.

Services

Based on the structured clinic data and the written reviews available to us, services and capabilities mentioned include

• •Emergency veterinary care (listed in clinic data as emergency/extended-hours/24-7; specific arrangements aren’t described in the website summary provided).
• •Weekend appointments for urgent issues, with one owner describing a Saturday walk-in and a Sunday morning booking for a paw injury.
• •Vaccinations, including puppy injections.
• •Clinical assessment and conservative management, e.g., advice to monitor a condition rather than prescribing medication immediately.
• •Home visits, including a reported quote for a home visit in one review.
• •At-home euthanasia/end-of-life support, with staff attending and assisting during a pet’s final goodbye.
• •Veterinary nurse training facility (listed in clinic data).

Pricing

• •Home visit: £250 (reported by one reviewer who felt this was unreasonable given their proximity and mobility issues).

People

Named team members mentioned in reviews

• •Louise: Credited by one owner with an “amazing” and “quick response” that “saved my dog’s life,” and also named (along with others) as providing support and attendance during an at-home goodbye for a long-term pet.
• •Richard: Mentioned by a long-term client as part of the team supporting an at-home end-of-life visit; another reviewer felt he didn’t come out to explain why the practice couldn’t help collect a puppy for an appointment when the owner couldn’t bring the dog in.
• •Helen: Praised for advising an owner to monitor their dog’s condition and for not pushing unnecessary medication.
• •Ezra: Described by a reviewer as a “young new vet” who looked at photos and discussed possible causes, but said the pet would need to be seen in person.

Reception staff are also specifically mentioned as “always so welcoming and friendly.”

Reviews

Google rating: 4.7 stars from 324 reviews.

• •Fast help for urgent problems: one owner reported being booked in the next morning after a Saturday walk-in for a paw injury; another said their dog’s life was saved with a quick response.
• •Conservative, non-pushy treatment decisions: an owner highlighted being advised to monitor a condition rather than being sold medication.
• •End-of-life care at home: a long-term client described at-home support, attendance, and assistance during a pet’s final goodbye.
• •Friendliness and reassurance: several reviews focus on feeling cared for and welcomed, including positive mentions of reception staff.
• •A notable negative about access and cost of home visiting: one reviewer described difficulty getting help when they couldn’t bring their puppy in, and objected to a £250 home-visit fee; this contrasts with many strongly positive experiences described by other owners.