Northwich Vets4Pets Ltd

Northwich Vets4Pets Ltd is a Vets4Pets practice in Northwich, based inside a Pets at Home store and set up for general small-animal care. The clinic offers on-site diagnostics including in-house lab testing, digital X-ray and ultrasound, and also lists a dedicated ophthalmology service with a referral option. Website information also notes separate cat and dog waiting areas, separate wards, isolation facilities, and that the practice is a veterinary nurse training facility.

Services

•General veterinary care for small animals: routine consultations and treatment for dogs, cats, rabbits and small mammals are listed, with recent reviews mentioning vaccinations, nail clips and treatment for pets needing urgent attention.
•Ophthalmology and eye care: the clinic lists ophthalmology services and a referral pathway. Recent feedback includes a same-day eye check for a nervous dog, using eye stain to rule out a corneal ulcer before treatment for suspected conjunctivitis.
•Diagnostics on site: website-listed facilities include in-house lab testing, blood pressure monitoring, ECG, ultrasound, digital X-ray, dental X-ray and tonometry. Reviews also mention blood tests and a throat examination for an unwell cat.
•Surgery and inpatient facilities: the practice lists an operating theatre, hospital ward, isolation unit, oxygen chamber, and soft tissue and ear surgery.
•Preventive and nurse-led care: vaccinations, microchipping, weight clinics, nutritional advice and nurse clinics are listed. Reviews also mention quick nail-clip appointments.
•Documents, prescriptions and other support: prescriptions and pet passport/animal health certificate services are listed, and one recent reviewer also mentions help with an insurance claim.
•Home visits and emergencies: home visits are listed on the website, and out-of-hours emergencies are handled by MiNight Vets.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on value are mixed: one recent owner described a nail-clip visit as good value, while others felt the practice was overpriced and raised concerns about payment handling.

People

•Phil Perry (clinical lead): named in earlier review evidence, with a recent review praising Phil for fitting in a short-notice eye appointment, handling a nervous dog well, and checking the eyes before prescribing drops.
•Lisa Carvell (veterinary surgeon): praised in a recent review for vaccinations and nail clipping, with the owner highlighting her broader interest in the dog’s overall health and her calm manner.
•Helen Harrington (head veterinary nurse): listed on the clinic website.
•Toni: mentioned in an older review for helping a puppy owner with advice on food, snacks and toys and introducing them to the team.

Reviews

Northwich Vets4Pets has a 4.2-star Google rating from 133 reviews. Recent feedback is mixed, with several warm accounts of prompt care alongside some strong complaints about cost and payment communication.

•Short-notice access is a recurring positive: reviewers describe being seen quickly for urgent concerns, including a dog with an eye problem and a cat that had stopped eating.
•Reviews include clear examples of clinical care: recent owners mention eye staining to check for corneal ulcers, drops for suspected conjunctivitis, medication, a next-day recheck, a throat examination and blood tests.
•Routine visits are also mentioned positively: vaccinations and nail clipping are described as efficient and well handled, with specific praise for staff patience and reassurance.
•Main criticism is around money and billing: a small number of reviewers describe the clinic as expensive or too focused on payment collection, including complaints about how payment issues were communicated.

Reviews for Northwich Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 133 we track in total. Recent reviews may not be representative of overall sentiment.

Neil Williams

5 months ago

Strongly advice anyone to use a local vet rather than a franchise like these. All they care about is money

D S

10 months ago

Honestly this place has literally gone down the pan. There overpriced and charge through the nose for things. But more importantly in regards to the financials I’ve had nothing but a bad service from them and they act like a debt collection agency. I think they forget that they’re a vets and the animals care should come first. A number of times they’ve messed up financially they’re end. But as they’re card reader wasn’t working all of a sudden were treated like we are dodging a payment and left a concerning voicemails quoting “it was pointless my dog coming in” for sample which were horrible for her to have done. We were with Altrincham for 14 years and never had service like this. It’s obviously independently owned. If you want a VET that isn’t just financially motivated and doesn’t use the brand to act professional I’d go down the road to Hartford. Really disappointed!

Debbie Martins

1 year ago

I rang Vets for Pets Northwich this morning as I was concerned about my little dogs eyes.. they were fully booked but showed kindness and concern and said to bring him to the practice in an hour.. Phil, the vet was wonderful. Professional and kind. He was very good with Pepi who is normally nervous with things like this.. Phil checked out Pepi’s eyes with a special fluid. Thankfully no appearance of cornea ulcers 🙏.. Phil gave us some drops for suspected conjunctivitis. Thank you for seeing our dog at such short notice. Always a friendly service at Vets for Pets Northwich. Xx

stuart willis

Our cat had stopped eating and we called into the vet to see if they would see our cat and they said bring him in straight away which we did and they gave him some drugs and booked him in for the next day and they looked at him again and had a look down his throat and did some blood tests too. Now he is feeling better and is now eating his food and alot more happy than what he was. The vet and the staff have been amazing and looked after him really well. Could not thank them enough. Even helped me sort out things with his insurance claim too.

Gaynor Sinar

Got an appointment fast, excellent in dealing with my dogs nail clip, good value.

Ellan Wright

I came in last week to see Lisa for my dogs vaccinations and nails clipped. Lisa was brilliant, she was genuinely interested in my dogs health as a whole, offering advice and guidance, as well as being very patient to put him at ease.

shayne eaton

6 years ago

My dog went in to be neutered was left in cage without collar so was able to lick and chew wound so ended up hemorrhaging. Taken back next day for emgency op with additional cost of £500 then dropped to £200 as a good will gesture as it was done in there care. Would not operate until fully paid I did not not expect this lack of care over a minor operation I wouldn't recommend this vets to anyone.